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Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
Vonage
Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you
use?
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless
...

In The Forum:
Vonage
Topic:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part
...

In The Forum:
LNP – Local Number Portability
Topic:
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have
regretted
...

In The Forum:
Vonage
Topic:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

RichardPi Posted:
Hello, does
anybody recollect
how to get into
wifi password from
diggings router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Mar 31, 2016 at 02:39:07

RichardPi Posted:
Hello, does
anybody know how
to get into wifi
watchword from
home router?
...

In The Forum:
Hard Wiring - Installation
Topic:
How to be noised abroad wifi password?
On Mar 30, 2016 at 18:48:05

achow26 Posted:
BrettaMan, I am
having the same
problem. I do not
have the loopback
plug. I tried
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage issue with USTec UX-226
On Feb 16, 2016 at 14:13:37

alicesmith Posted:
I have used the
PBX phone system
in my new office.
I was very
confused about
phone
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Jan 29, 2016 at 01:49:14


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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » VoIP Feature Wish List
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tlp
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Joined: Oct 02, 2007
Posts: 2

PostPosted: Tue Oct 02, 2007 6:15 pm    Post subject: Reply with quote Back to top

Add my name to the list for making Caller ID the number one priority..

However, I do believe that there is no other solution provider that even comes close to matching the bang for buck that Vonage currently provides me..

I certainly don't miss the $200 plus monthly bills from both bell canada, and embark/sprint I once paid each month, but I do miss caller ID..

Make it a $5/mth option just like the telcos do for every service, and I'd be the first to sign up.. Make it free, and I'll preach the Vonage name to everyone I meet.
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valleycat
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Joined: Dec 13, 2004
Posts: 44

PostPosted: Sun Oct 07, 2007 1:23 pm    Post subject: Reply with quote Back to top

So why won't Vonage address this issue?? Put me on the list . . . I want caller ID. . make it an option. . . . how do we as customers get this accomplished?? There must be someone out there that know's how to get Vonage to move on this. . . what's up with them??? Eek
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resonator
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Joined: Nov 29, 2007
Posts: 5

PostPosted: Thu Nov 29, 2007 1:45 pm    Post subject: Caller ID Name needed especially for Businesses Reply with quote Back to top

I am on the verge of switching my business phone line to a different company because Vonage can not implement putting my business name on the Caller ID name. I have had them for over a year now and they give the same story - we are working on it. I am paying quite a bit more for a business account and it seems a bit ridiculous that they can't put my business name on the caller ID. If I had known this I would have never signed up for them. I used to praise Vonage - but if they don't get this resolved very soon I will be forced to switch companies. I warn people, especially small businesses, which need to have their company name to display on the caller ID to complain to Vonage or search for another service.
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needID
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Joined: Apr 01, 2008
Posts: 1

PostPosted: Tue Apr 01, 2008 1:18 pm    Post subject: caller ID a MUST Reply with quote Back to top

I can't BELIEVE Vonage does not have outbound caller ID. I'm running a small business and this is killing me. I used to rave about Vonage, but not anymore. I have called their customer service multiple times and receive the same, stupid, "we're working on it" reply. It has been than a year now! How long can this take?? I am giving Vonage just a few more months to get this problem fixed then I'm outta here! Seriously, this is a major problem for small companies like mine, and a minor issue for Vonage. If they are smart, they will get this issue fixed ASAP.

disgruntled
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starchaser
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Joined: May 13, 2008
Posts: 3

PostPosted: Tue May 13, 2008 11:07 am    Post subject: Regret... Reply with quote Back to top

Looking at the age of this thread is real depressing! People have been griping about no outbound name for almost 3 years and still no dice. It's no wonder their customer churn is so high, they refuse to delever the basics.

I am getting sick and tired of getting voicemail because no one will answer the phone when CID displays "Out of Area"... pathetic!
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BINNER
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Joined: Apr 13, 2005
Posts: 35

PostPosted: Tue Jun 17, 2008 1:57 pm    Post subject: Re: Caller ID Name needed especially for Businesses Reply with quote Back to top

resonator wrote:
I am on the verge of switching my business phone line to a different company because Vonage can not implement putting my business name on the Caller ID name. I have had them for over a year now and they give the same story - we are working on it. I am paying quite a bit more for a business account and it seems a bit ridiculous that they can't put my business name on the caller ID. If I had known this I would have never signed up for them. I used to praise Vonage - but if they don't get this resolved very soon I will be forced to switch companies. I warn people, especially small businesses, which need to have their company name to display on the caller ID to complain to Vonage or search for another service.


My sentiments exactly. I have moved my home line to our cable co for the "triple play" savings (savings should be in quotes too...lol), but if I can't display my business name I look like small potatoes to other businesses.

BTW...Mine doesn't say "out of area"..it says Vonage!

-BINNER
Customer since Dec 29, 2002
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starchaser
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Joined: May 13, 2008
Posts: 3

PostPosted: Tue Jun 17, 2008 2:15 pm    Post subject: Reply with quote Back to top

I sent a snail mail letter to Vonage about this issue. I got the stupid response below:

"At this time, Vonage does not support outbound CID. We will be supporting the feature in the near future. Vonage will contact you once the feature is available."

"Near future" is already several years old...
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valleycat
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Joined: Dec 13, 2004
Posts: 44

PostPosted: Fri Jul 25, 2008 10:26 am    Post subject: Reply with quote Back to top

I know we all must sound like a broken record on this thread. . . we seem to be the only ones out here addressing this problem. . . not Vonage.

I use to have my name and number displayed on outbound calls. . . then it changed. . . changed several times. .. out of area. .. unavailable. . . Vonage. . . back and forth several times.

Does this have to do with xo . . . and please could some one out there explain this in simple terms? Is there a way we can have this feature. . work around Vonage?

Awhile back someone asked. . . what else can we do? Open for suggestions. Who is the best alterntive?
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jobes
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Joined: Feb 04, 2009
Posts: 2

PostPosted: Wed Feb 04, 2009 5:35 pm    Post subject: Reply with quote Back to top

Wow! New to the service and I just found this out. And after three years of customers pleading for a simple feature... this is pathetic.

I dont think I would have switched yet. My caller ID name is tied to my business. Not good.
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whatumean
Vonage Forum Master
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Joined: Apr 09, 2007
Posts: 168

PostPosted: Thu Feb 05, 2009 10:05 am    Post subject: Reply with quote Back to top

There is definately no excuse in not offering outbound caller-id but I can tell you a little bit. '09 has brought upon some changes and focus within Vonage and this is a top priority in terms of what the company is focusing on for new "features". Yes, I know it is not a "feature" persay but lets not argue on this. The end result is it has been a long time coming and when I hear more about it I will let you all know.
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