Caller ID name

Posts: 2 · New Forum Member Joined: Oct 02, 2007 Posts: 2

Add my name to the list for making Caller ID the number one priority..

However, I do believe that there is no other solution provider that even comes close to matching the bang for buck that Vonage currently provides me..

I certainly don't miss the $200 plus monthly bills from both bell canada, and embark/sprint I once paid each month, but I do miss caller ID..

Make it a $5/mth option just like the telcos do for every service, and I'd be the first to sign up.. Make it free, and I'll preach the Vonage name to everyone I meet.

Posts: 34 · Vonage Forum Junior Joined: Dec 13, 2004 Posts: 34

So why won't Vonage address this issue?? Put me on the list . . . I want caller ID. . make it an option. . . . how do we as customers get this accomplished?? There must be someone out there that know's how to get Vonage to move on this. . . what's up with them??? Eek

Posts: 2 · New Forum Member Joined: Nov 29, 2007 Posts: 2

I am on the verge of switching my business phone line to a different company because Vonage can not implement putting my business name on the Caller ID name. I have had them for over a year now and they give the same story - we are working on it. I am paying quite a bit more for a business account and it seems a bit ridiculous that they can't put my business name on the caller ID. If I had known this I would have never signed up for them. I used to praise Vonage - but if they don't get this resolved very soon I will be forced to switch companies. I warn people, especially small businesses, which need to have their company name to display on the caller ID to complain to Vonage or search for another service.

Posts: 1 · New Forum Member Joined: Apr 01, 2008 Posts: 1

I can't BELIEVE Vonage does not have outbound caller ID. I'm running a small business and this is killing me. I used to rave about Vonage, but not anymore. I have called their customer service multiple times and receive the same, stupid, "we're working on it" reply. It has been than a year now! How long can this take?? I am giving Vonage just a few more months to get this problem fixed then I'm outta here! Seriously, this is a major problem for small companies like mine, and a minor issue for Vonage. If they are smart, they will get this issue fixed ASAP.

disgruntled