3 weeks number still not transfered

Posts: 14 · Vonage Forum Associate Joined: Dec 30, 2005 Posts: 14

Gotcha. Hopefully SBC will follow suit and release the number on the date they said they would. Good luck.

Posts: 19 · Vonage Forum Associate Joined: Dec 06, 2005 Posts: 19

Got my number ported today 1/5. I did call SBC and Vonage on 1/4 and again they give me new stories.

SBC: Sir we already ported your number on 1/2.
Vonage: Sir we just send them LOA on 1/2 you need to wait 20 buissness days and then call us.

Then after few hrs on 1/4 I got email telling me that my number will be ported on 1/5 and sure it did. Everythin is working fine now.

Thanks.

Posts: 2 · New Forum Member Joined: Jan 05, 2006 Posts: 2

From sept 3rd until now (jan. 5th) Vonage has not been able to transfer my phone number from Verizon. ON dec 14th though Vonage disconnected my service with Verizon: order # D8k6V64823. Then on Dec. 30th Vonage connected the number on their side with order #: 215N9V64416. This, according to Verizon, is proof that Vonage has taken control of the number. Vonage though claims they never aquired the number. I am stuck in the middle with a dead business line. I also have many customers that are wondering why they can not reach me. I have filed a complaint with the FCC on 12/4/2006. I have been told many reasons for the transfer problems but the most ridiculous one is that my line is disconnected. Vonage DISCONNECTED IT! And the proof is in their order number. I am told to reactivate my Verizon line, but I cant reactivate a line with Verizon that resides with Vonage. I would love to hear from people with similar situations. Thanks.