Called and they are willing to send a new one but it will take several days. I can't wait that long since I use it for business and just went out and bought one for $39.
-------------------------------------------------------------------------------- I took new Vonage connection. Since the day the router RTP 300 has come it is not working. When I unplug everything and plug it back, phone will work for 1 min and then for rest of the day it wont...im thinking of discontinuining the service...
I have Road Runner for internet with Toshiba 2600 cable modem.
I heard so positive about Vonage but i am having hard time with the same.
Can somebody help me out?
jdr30 wrote:
reebok wrote:
I've never seen a router with that problem that was resolved with anything other than a replacement. in other words, I think it's probably dead.
Yup. PM me your account number, I will get a new router out to your ASAP.
KDWycha Vonage Forum Evangelist
Joined: Jan 19, 2005 Posts: 605
Location: Tampa, Florida USA (813)
I took new Vonage connection. Since the day the router RTP 300 has come it is not working. When I unplug everything and plug it back, phone will work for 1 min and then for rest of the day it wont...im thinking of discontinuining the service...
I have Road Runner for internet with Toshiba 2600 cable modem.
I heard so positive about Vonage but i am having hard time with the same.
Can somebody help me out?
That Toshiba 2600 is not a roadrunner Voip modem is it? Does it have any phone ports on it? I have heard that those do not work with Vonage. You may need to call RoadRunner tech support and see if you could swap your modem out for a Motorola SB5100 or something. Im currently using that modem and it works great.
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