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EasyDialer
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PostPosted: Thu Mar 09, 2006 12:11 am    Post subject: Reply with quote Back to top

I'm away from the office now.....but tomorrow I'll check it out. I haven't changed anything on the RTP300...so I'll check the address of the primary Linksys and let you know.

Thanks so much for the help!!
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themew
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PostPosted: Thu Mar 09, 2006 11:43 am    Post subject: Reply with quote Back to top

EzCo wrote:
EasyDialer wrote:
Exactly. Then the computer is connected to ethernet port 1 on the RTP300.


Ok, let's just check a few things since you have two Linksys routers. Did you change the network on either router? They're both probably defaulted at 192.168.1.0/24 (or 192.168.15.0/24 - I forget the default on Linksys). If you didn't do that, make sure you do that on one of them. Actually, just do it on the RPT300. Then turn DHCP and NAT/Firewall back on on the RTP300. See how you make out with that.

If that was the issue, we can make a few tweaks to that setup if you're interested.


My friend just got a 2nd RTP300 from Linksys for his Vonage line #03. His first RTP300 is set to factory 192.168.15.1 and so is the 2nd RTP300. Both routers work individually but when he connects the 2nd router from the LAN of router 1 to WAN on router 2, he loses his phone on router 2.

If all he does is change the IP to XX.XX.15.2 (for example) will this fix the problem or can both routers run on the same IP - in which case, why does his phone (adapter 2) not work when the routers are hooked up together, just adapter 1?)
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EzCo
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PostPosted: Thu Mar 09, 2006 1:48 pm    Post subject: Reply with quote Back to top

themew wrote:
EzCo wrote:
EasyDialer wrote:
Exactly. Then the computer is connected to ethernet port 1 on the RTP300.


Ok, let's just check a few things since you have two Linksys routers. Did you change the network on either router? They're both probably defaulted at 192.168.1.0/24 (or 192.168.15.0/24 - I forget the default on Linksys). If you didn't do that, make sure you do that on one of them. Actually, just do it on the RPT300. Then turn DHCP and NAT/Firewall back on on the RTP300. See how you make out with that.

If that was the issue, we can make a few tweaks to that setup if you're interested.


My friend just got a 2nd RTP300 from Linksys for his Vonage line #03. His first RTP300 is set to factory 192.168.15.1 and so is the 2nd RTP300. Both routers work individually but when he connects the 2nd router from the LAN of router 1 to WAN on router 2, he loses his phone on router 2.

If all he does is change the IP to XX.XX.15.2 (for example) will this fix the problem or can both routers run on the same IP - in which case, why does his phone (adapter 2) not work when the routers are hooked up together, just adapter 1?)


What you want to do is change the entire network on one of the RTP300s, not just the host portion of the network. So, one of the RTP300s could stay at the default of 192.168.15.x and change the other to something like 192.168.16.x, same subnet mask will be fine, 255.255.255.0.
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themew
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PostPosted: Thu Mar 09, 2006 2:41 pm    Post subject: Reply with quote Back to top

EzCo wrote:
themew wrote:
EzCo wrote:
EasyDialer wrote:
Exactly. Then the computer is connected to ethernet port 1 on the RTP300.


Ok, let's just check a few things since you have two Linksys routers. Did you change the network on either router? They're both probably defaulted at 192.168.1.0/24 (or 192.168.15.0/24 - I forget the default on Linksys). If you didn't do that, make sure you do that on one of them. Actually, just do it on the RPT300. Then turn DHCP and NAT/Firewall back on on the RTP300. See how you make out with that.

If that was the issue, we can make a few tweaks to that setup if you're interested.


My friend just got a 2nd RTP300 from Linksys for his Vonage line #03. His first RTP300 is set to factory 192.168.15.1 and so is the 2nd RTP300. Both routers work individually but when he connects the 2nd router from the LAN of router 1 to WAN on router 2, he loses his phone on router 2.

If all he does is change the IP to XX.XX.15.2 (for example) will this fix the problem or can both routers run on the same IP - in which case, why does his phone (adapter 2) not work when the routers are hooked up together, just adapter 1?)


What you want to do is change the entire network on one of the RTP300s, not just the host portion of the network. So, one of the RTP300s could stay at the default of 192.168.15.x and change the other to something like 192.168.16.x, same subnet mask will be fine, 255.255.255.0.


Interesting -- what would the difference be if I leave 1 router at default, 192.168.15.1 and make the second RTP300 15.2 rather than 16.X -- Curious what the difference is -- Also, do you think the reason Vonage can't see the 2nd router is due to the duplicate IPs? That would make sense to me... but I'd like a second opinion. Smile
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NateHoy
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PostPosted: Thu Mar 09, 2006 2:50 pm    Post subject: Reply with quote Back to top

themew wrote:

Interesting -- what would the difference be if I leave 1 router at default, 192.168.15.1 and make the second RTP300 15.2 rather than 16.X -- Curious what the difference is -- Also, do you think the reason Vonage can't see the 2nd router is due to the duplicate IPs? That would make sense to me... but I'd like a second opinion. Smile


The two routers would then be on different subnets, but sharing the same subnet address. Result: Two routers with VERY, VERY confused routing tables.

"Who's on 192.168.15.1? I don't know. No, he's on 192.168.15.2. What's on 192.168.15.2? No, What is on 192.168.15.3. What? Yes. Who? No, who's on 192.168.15.1. What? Third base!"

Seriously, the first router would get a packet that needs to be routed to 192.168.15.3. It would look in its own network, but the "real" 192.168.15.3 MIGHT be on the other router. That's why it is important to give each router its own subnet.

You COULD assign fancy subnets, in effect giving one router 192.168.15.1 - 192.168.15.127 and the other router 15.128 - 15.254, but WHY? 192.168.x.x is dedicated for local use. So just give one of them 192.168.15.x, and the other 192.168.16.x, and call it a day.

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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themew
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PostPosted: Thu Mar 09, 2006 2:58 pm    Post subject: Reply with quote Back to top

NateHoy wrote:
themew wrote:

Interesting -- what would the difference be if I leave 1 router at default, 192.168.15.1 and make the second RTP300 15.2 rather than 16.X -- Curious what the difference is -- Also, do you think the reason Vonage can't see the 2nd router is due to the duplicate IPs? That would make sense to me... but I'd like a second opinion. Smile


The two routers would then be on different subnets, but sharing the same subnet address. Result: Two routers with VERY, VERY confused routing tables.

"Who's on 192.168.15.1? I don't know. No, he's on 192.168.15.2. What's on 192.168.15.2? No, What is on 192.168.15.3. What? Yes. Who? No, who's on 192.168.15.1. What? Third base!"

Seriously, the first router would get a packet that needs to be routed to 192.168.15.3. It would look in its own network, but the "real" 192.168.15.3 MIGHT be on the other router. That's why it is important to give each router its own subnet.

You COULD assign fancy subnets, in effect giving one router 192.168.15.1 - 192.168.15.127 and the other router 15.128 - 15.254, but WHY? 192.168.x.x is dedicated for local use. So just give one of them 192.168.15.x, and the other 192.168.16.x, and call it a day.


Amazing... I always thought to assign IPs the same way that a DHCP server assigns IP...

So, doing exactly as you describe above (15.1 and 16.1), do I leave the subnet mask as 255.255.255.0 -- I think this is the default of the router or do I need to alter this as well?? Thank you so much for taking the time to work this with me!!
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NateHoy
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PostPosted: Thu Mar 09, 2006 3:22 pm    Post subject: Reply with quote Back to top

themew wrote:


Amazing... I always thought to assign IPs the same way that a DHCP server assigns IP...

So, doing exactly as you describe above (15.1 and 16.1), do I leave the subnet mask as 255.255.255.0 -- I think this is the default of the router or do I need to alter this as well?? Thank you so much for taking the time to work this with me!!


Subnet mask stays the same.

Routers have one address in the WAN (Wide Area Network, or "Outside Network") and one address in the LAN (Local Area Network). In order to talk to the outside world, usually someone ELSE assigns the IP address to the WAN side, then the router assigns its own LAN address (which, by default, is 192.168.15.1 on the Vonage routers). Then the DHCP server on the router assigns other IP addresses for anything that connects to it.

I'm going to assume that you have things wired like this:

Modem -> ROUTER "A" -> Router "B"

Assume Router "A" has the 192.168.15.x subnet and Router "B" has the 192.168.16.x subnet.

Router "A" should use:
1. whatever it needs to in order to connect to your Internet connection (usually "Internet Connection Type" of "Obtain an IP Automatically"
2. A Router IP of 192.168.15.1, Subnet 255.255.255.0

Router "B" should use:
1. "Obtain an IP Automatically" for "Internet Connection Type".
2. A Router IP of 192.168.16.1, Subnet 255.255.255.0

So, Router "B" will have a LAN address of 192.168.16.1, and a WAN address of whatever Router "A" issues it (192.168.15.x).

Does that help clear things up a bit?

_________________
Comcast Cable (3m down / 256k up) -> Linksys BEFCMU10 v2 (DOCSIS 1.0) -> WRT54G v4 ("Tomato" firmware) -> the rest of my network including a WRTP54G (Firmware: 5.01.04)
My Vonage Self-Help Guides: http://vonage.nmhoy.net
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themew
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PostPosted: Thu Mar 09, 2006 3:35 pm    Post subject: Reply with quote Back to top

NateHoy wrote:
themew wrote:


Amazing... I always thought to assign IPs the same way that a DHCP server assigns IP...

So, doing exactly as you describe above (15.1 and 16.1), do I leave the subnet mask as 255.255.255.0 -- I think this is the default of the router or do I need to alter this as well?? Thank you so much for taking the time to work this with me!!


Subnet mask stays the same.

Routers have one address in the WAN (Wide Area Network, or "Outside Network") and one address in the LAN (Local Area Network). In order to talk to the outside world, usually someone ELSE assigns the IP address to the WAN side, then the router assigns its own LAN address (which, by default, is 192.168.15.1 on the Vonage routers). Then the DHCP server on the router assigns other IP addresses for anything that connects to it.

I'm going to assume that you have things wired like this:

Modem -> ROUTER "A" -> Router "B"

Assume Router "A" has the 192.168.15.x subnet and Router "B" has the 192.168.16.x subnet.

Router "A" should use:
1. whatever it needs to in order to connect to your Internet connection (usually "Internet Connection Type" of "Obtain an IP Automatically"
2. A Router IP of 192.168.15.1, Subnet 255.255.255.0

Router "B" should use:
1. "Obtain an IP Automatically" for "Internet Connection Type".
2. A Router IP of 192.168.16.1, Subnet 255.255.255.0

So, Router "B" will have a LAN address of 192.168.16.1, and a WAN address of whatever Router "A" issues it (192.168.15.x).

Does that help clear things up a bit?


Perfectly. And I know for the PHONE light to light on a Vonage box, it must have it's WAN port plugged in.

Will try it tonight with my friend. I have a similar setup with my Vonage (older model) into a wireless router for the computers around the house and never had this trouble -- seems like the Vonage adapters don't like being attached to each other... Maybe not.

Thanks again -- will update tonight after the work is done. Smile
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EzCo
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PostPosted: Thu Mar 09, 2006 4:14 pm    Post subject: Reply with quote Back to top

Quote:

Perfectly. And I know for the PHONE light to light on a Vonage box, it must have it's WAN port plugged in.

Will try it tonight with my friend. I have a similar setup with my Vonage (older model) into a wireless router for the computers around the house and never had this trouble -- seems like the Vonage adapters don't like being attached to each other... Maybe not.

Thanks again -- will update tonight after the work is done. Smile


Yes, all Voip traffic is sourced from the WAN port of the adapters, so if it's not connected, no joy.

It's not that they don't like being attached to each other, not by any means. You just have to modify the default configuration - it's just not something Linksys would count on 99% of users doing, so they're not going to account for it in a default configuration. If they left the LAN-side (inside) subnet unconfigured, they'd probably increase their tech support calls ten-fold.
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EasyDialer
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PostPosted: Thu Mar 09, 2006 5:36 pm    Post subject: Reply with quote Back to top

Now no internet connection. 24 hours after making the changes (disable DHCP & firewall) I was forced to do a hard factory default reset of the RTP300. Internet connection was "unable to obtain an address"...couldn't even access the RTP300.

So unless there's some other setting....I guess I'll live with it for now.

The primary Linksys router address is 196.168.1.1

btw....I've had Vonage at my home and office since November, and despite experiencing some of the usual glitches, I have to say I'm very satisfied and here to stay!
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