First have your carrier put in a ticket to investigate the issue with that. If they say it's our side, then call us and have us put a ticket in then we will investigate it.
Gave Vonage a call - they said they are having an issue with the caller ID displaying the wrong information and that they are currently workin gon it. That was all the guy said.
By the way, I had a 0 minute "on hold' time with them, but I called at 5:45 AM Eastern time.
I have the same issue just with 2 people who call me. It displays a phantom name on the Vonage Caller ID when I get it. However, it is the same name each time for each number.
I'm betting that it is just picking up the next entry in the database if a number is not found.
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