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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

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Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

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On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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ManInBlack
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Joined: Dec 29, 2005
Posts: 13

PostPosted: Tue Jan 03, 2006 7:27 am    Post subject: Re: Voicemail problems, messages not available via web page Reply with quote Back to top

pots wrote:
I seem to be having similar problems to some of the ones described above. I.e., I have voice mail via the phone line, the "blinking" dial tone works, it emails me the voice mails when I get them, but when I go to the web page to the voice mail section, the voice mails are not listed. Getting voice mails on the web was one of the big reasons for switching to Vonage. I've called technical support several times, and they say that this is a known problem, but its been several weeks now (and several phone calls). If they don't switch soon, or at least give me information more than some guy just saying it is a known problem (which doesn't help if it isn't fixed), I'll switch to some other Voip system.


I take some encouragement I am not alone. I did get an email from Vonage 2 days ago that said:

Quote:
"Thank you for contacting Vonage Customer Care.

We understand that you are getting beep tones even after deleting
voice mails.Kindly apologize for the late response. Due to maintenance being performed on some of our systems we experienced a brief outage with the service.

Our engineers have worked diligently to resolve the issue as soon as possible. We apologize for any convenience that this may have caused."


This inaccurately describes my (now thanks to you, "our") problem and am left with an overall sense that I am being ignored and some other issue, which is also common is what they think I have. For now I have voicemail off and forwarding to my cell, but with each passing day I get more and more frustrated.
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singe606
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 19, 2005
Posts: 15

PostPosted: Tue Jan 03, 2006 4:20 pm    Post subject: Reply with quote Back to top

Yeah, makes me grumpy too. Nearly half of the time I delete a VM (and yes, * out of the system) the stutter tone and blinking message indicator on the base unit and "new messages" on the handsets all remain. I can call from my cellphone and leave a message, go back and delete it and most of the time it works, but it's getting to be a big pain in the ass because its definitely becoming more frequent.
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loas
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 30, 2005
Posts: 18

PostPosted: Tue Jan 03, 2006 4:25 pm    Post subject: Reply with quote Back to top

Word on the streets is this issue should be resolved...
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singe606
Vonage Forum Associate
Vonage Forum Associate


Joined: Oct 19, 2005
Posts: 15

PostPosted: Tue Jan 03, 2006 4:45 pm    Post subject: Reply with quote Back to top

As of...? Happened to me yesterday evening.
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tdmomega
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 28, 2005
Posts: 10
Location: Memphis, TN

PostPosted: Tue Jan 03, 2006 5:00 pm    Post subject: Reply with quote Back to top

I am at least now able to get voicemail attachments in email, but I still do not see those voicemails on the website. I sent another email to CS, but since none have been answered yet, I am not holding my breath!

_________________
- Tommy
=======================================
Vonage Member 12/26/05
Setup:
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Phones:
Uniden TR8860 w/ 1 additional TCX805
=======================================
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pots
New Forum Member
New Forum Member


Joined: Jan 03, 2006
Posts: 2

PostPosted: Wed Jan 04, 2006 4:56 pm    Post subject: Still no VM listing on web page Reply with quote Back to top

Thanks for all the replies.

Just as an update, I'm still not seeing any voice mails listed on the web site (but they are there when calling, say, *123).
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