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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46


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Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
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brownsfrk
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Joined: Dec 28, 2005
Posts: 4

PostPosted: Wed Dec 28, 2005 7:50 pm    Post subject: Setting Up RTP300 No Dial Tone Or Internet Connection Reply with quote Back to top

1. Your location- Ohio

2. Your ISP name and type (cable, DSL, wireless etc)Wadsnet..Cable

3. Upload and download speeds- Not sure where I can find this as i have Windows Xp and still learning

4. Modem make and model-Motorola surfboard sb4100

5. Type of Vonage adapter used -RTP300

6. Setup of Network ie Modem---->Vonage Adapter-->PC

7. Issue you are experiencing ie dropped calls, choppy audio etc- No connection. On time I was able to get internet connection thru the router, but no dial tone.

8. DETAILED results from www.testyourvoip.com with a test call to Boston. Will try in the morning

We have talked to Vonage several times, but my cell phone is low on minutes and they are not helping.

Used set up instructions B and have tried over and over for the last 2 weeks. We even tried the disc.The last time we talked with Vonage they supposedly did something on their end and now we cannot get into http://192.168.15.1/ at all. They also sent us a different router then what they originally was going to send.

We have talked to our internet company and they said it's all up to Vonage.

The one time we had it connected and could get internet the phone had DEad Air..no dial tone what so ever.

We were told to RESET it. Still did not work.

Also they were supposed to send a Motorola Reconditioned VT1005RB, but were out.

I hate to give up, so this is our last hope. I even emailed Linksys to see if they could help. No answer.

Thanks for any help and I will give you any more info asap. I work 3rd shift.

Thanks,
Shawn
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Steve48
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Joined: Aug 30, 2005
Posts: 4777

PostPosted: Wed Dec 28, 2005 8:57 pm    Post subject: Reply with quote Back to top

Well, first, count yourself lucky that you got an RTP300 instead of the VT1000. It's a better deal.

I'm not sure what setup B is, but the basic setup, assuming that your modem has ethernet output rather than USB, is to plug the RTP WAN port into the modem ethernet port, and your computer into any one of the 4 LAN ports on the RTP. If your modem has both ethernet and USB outputs, the USB output should _not_ be connected to anything. You should power up the system by first putting power on the modem. Wait one minute and then power up the RTP. Wait again and then power up the computer.

Now, do you have internet service on the computer? If so, you can get the upload and download speeds by going to the Vonage website. Click on "help" on the menu. The first FAQ question you'll see is "How do I check my upload speed?" or words to that effect. Click on that link and it will take you to a site where a test will be run on both your upload and download speeds. Clearly, if you get a phone light and your Vonage phone works, then your troubles are over- but please let us know. We like feedback.

If you don't have internet service when you've done what I indicated above, then remove the RTP and plug your computer directly into the modem. If you get internet service that way, run the speed test. Either way, get back to us and we'll go on from there.

_________________
Steve Gray
Orlando, FL
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brownsfrk
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PostPosted: Thu Jan 05, 2006 5:34 pm    Post subject: Vonage Reply with quote Back to top

I called today..again...and finally spoke to someone and they are sending another unit, he said it sounded like it was fried or never fixed since it was refurbish. So, will let you know what happens. Thanks for your help.
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loas
Vonage Forum Associate
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Joined: Dec 30, 2005
Posts: 18

PostPosted: Thu Jan 05, 2006 5:42 pm    Post subject: Reply with quote Back to top

refurbished RTP?


odd...
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brownsfrk
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Joined: Dec 28, 2005
Posts: 4

PostPosted: Mon Jan 09, 2006 10:12 am    Post subject: Reply with quote Back to top

We are supposed to get the new unit today, so wish us luck. Maybe refurbished was not the correct term, that is what he said something like that Question
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brownsfrk
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Posts: 4

PostPosted: Tue Jan 10, 2006 9:48 am    Post subject: It Works! Reply with quote Back to top

It's installed and working, all that over a bad unit. Oh well take the good with the bad.

The connection seems a little choppy, like it does when your on a cell phone. Any suggestions? Thanks Smile
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