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Taha Posted:
I was able to host
Warcraft 3 games
WITHOUT the vonage
receiver. I port
forwarded
...

In The Forum:
Vonage
Topic:
Warcraft 3 Hosting - Please help
On Nov 21, 2009 at 20:06:18

trekologer Posted:
Quest is the one
to port your
number back. If it
was ported without
your permission,
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 15:32:26

TonyIn Posted:
AHHHHHHHHHH...
In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 15:09:32

dore00011 Posted:
Hi, Join the
world recognized
MBBS program in
Ukraine. You
can now earn
...

In The Forum:
Forum Suggestions - Comments
Topic:
mbbs in ukraine
On Nov 21, 2009 at 07:07:29

Steve48 Posted:
Since the setup
modem>Vonage is
working, the
Vonage unit must
be set up to
handle
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 04:44:18

Steve48 Posted:
You can't just
plug in the old
one and go, but
you can register
the new one on
line
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 04:22:17

rjanda Posted:
Thank you
ScottZ013, your
input is much
appreciated. FYI I
did check all my
credit
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 03:55:04

TonyIn Posted:
My Dlink router
sat
at: 192.168.1.1
My Link sys sits
at the same
location My
...

In The Forum:
Vonage
Topic:
DSL>VONAGE>Linksys
On Nov 21, 2009 at 02:48:10

ScottZ013 Posted:
I am sorry to hear
about your issue.
I understand the
frustration, but
you maybe
...

In The Forum:
Vonage
Topic:
Vonage "Ported" my Home Phone Number Without My Pe
On Nov 21, 2009 at 02:39:51

sundance09 Posted:
I have a new
adapter I want to
try in replace of
my old PAP2 to see
if the issues I am
...

In The Forum:
Vonage
Topic:
Have a new adapter, is there a 800 #
On Nov 21, 2009 at 00:59:24


Vonage VoIP Forums

Vonage In The News
Vonage VoIP Forum Digest - July 24, 2008

Vonage Holdings Corp. Signs Commitment Letter to Refinance Debt

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Vonage User Reviews
Great Price, No Complaints
Great Price, No Complaints



Good return on investment for techie!
Good return on investment for techie!



You need some common sense.
You need some common sense.



3 yrs and counting, useful but complaints as follows
3 yrs and counting, useful but complaints as follows



Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
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brownsfrk
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New Forum Member


Joined: Dec 28, 2005
Posts: 4

PostPosted: Wed Dec 28, 2005 7:50 pm    Post subject: Setting Up RTP300 No Dial Tone Or Internet Connection Reply with quote Back to top

1. Your location- Ohio

2. Your ISP name and type (cable, DSL, wireless etc)Wadsnet..Cable

3. Upload and download speeds- Not sure where I can find this as i have Windows Xp and still learning

4. Modem make and model-Motorola surfboard sb4100

5. Type of Vonage adapter used -RTP300

6. Setup of Network ie Modem---->Vonage Adapter-->PC

7. Issue you are experiencing ie dropped calls, choppy audio etc- No connection. On time I was able to get internet connection thru the router, but no dial tone.

8. DETAILED results from www.testyourvoip.com with a test call to Boston. Will try in the morning

We have talked to Vonage several times, but my cell phone is low on minutes and they are not helping.

Used set up instructions B and have tried over and over for the last 2 weeks. We even tried the disc.The last time we talked with Vonage they supposedly did something on their end and now we cannot get into http://192.168.15.1/ at all. They also sent us a different router then what they originally was going to send.

We have talked to our internet company and they said it's all up to Vonage.

The one time we had it connected and could get internet the phone had DEad Air..no dial tone what so ever.

We were told to RESET it. Still did not work.

Also they were supposed to send a Motorola Reconditioned VT1005RB, but were out.

I hate to give up, so this is our last hope. I even emailed Linksys to see if they could help. No answer.

Thanks for any help and I will give you any more info asap. I work 3rd shift.

Thanks,
Shawn
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4750

PostPosted: Wed Dec 28, 2005 8:57 pm    Post subject: Reply with quote Back to top

Well, first, count yourself lucky that you got an RTP300 instead of the VT1000. It's a better deal.

I'm not sure what setup B is, but the basic setup, assuming that your modem has ethernet output rather than USB, is to plug the RTP WAN port into the modem ethernet port, and your computer into any one of the 4 LAN ports on the RTP. If your modem has both ethernet and USB outputs, the USB output should _not_ be connected to anything. You should power up the system by first putting power on the modem. Wait one minute and then power up the RTP. Wait again and then power up the computer.

Now, do you have internet service on the computer? If so, you can get the upload and download speeds by going to the Vonage website. Click on "help" on the menu. The first FAQ question you'll see is "How do I check my upload speed?" or words to that effect. Click on that link and it will take you to a site where a test will be run on both your upload and download speeds. Clearly, if you get a phone light and your Vonage phone works, then your troubles are over- but please let us know. We like feedback.

If you don't have internet service when you've done what I indicated above, then remove the RTP and plug your computer directly into the modem. If you get internet service that way, run the speed test. Either way, get back to us and we'll go on from there.

_________________
Steve Gray
Orlando, FL
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brownsfrk
New Forum Member
New Forum Member


Joined: Dec 28, 2005
Posts: 4

PostPosted: Thu Jan 05, 2006 5:34 pm    Post subject: Vonage Reply with quote Back to top

I called today..again...and finally spoke to someone and they are sending another unit, he said it sounded like it was fried or never fixed since it was refurbish. So, will let you know what happens. Thanks for your help.
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loas
Vonage Forum Associate
Vonage Forum Associate


Joined: Dec 30, 2005
Posts: 18

PostPosted: Thu Jan 05, 2006 5:42 pm    Post subject: Reply with quote Back to top

refurbished RTP?


odd...
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brownsfrk
New Forum Member
New Forum Member


Joined: Dec 28, 2005
Posts: 4

PostPosted: Mon Jan 09, 2006 10:12 am    Post subject: Reply with quote Back to top

We are supposed to get the new unit today, so wish us luck. Maybe refurbished was not the correct term, that is what he said something like that Question
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brownsfrk
New Forum Member
New Forum Member


Joined: Dec 28, 2005
Posts: 4

PostPosted: Tue Jan 10, 2006 9:48 am    Post subject: It Works! Reply with quote Back to top

It's installed and working, all that over a bad unit. Oh well take the good with the bad.

The connection seems a little choppy, like it does when your on a cell phone. Any suggestions? Thanks Smile
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