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Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 01:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 12:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 13:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 05:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 07:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 12:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 15, 2017 at 21:16:51

Av8rix Posted:
...
In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 10, 2017 at 19:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26


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buxtonnc
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Joined: Dec 26, 2005
Posts: 2

PostPosted: Wed Dec 28, 2005 5:15 pm    Post subject: New Customer (2 days) and VM does not show up in Dashboard Reply with quote Back to top

Just signed up for Vonage this Monday. Been lurking around here for quite a while before I took the Voip plunge.

I have a problem getting VM's to list in the Dashboard. Problem is, they do not list in Dashboard. I get VM notification on telephone, and I did get emails with VM attachments, but no listing of VM in dashboard.

I have called Vonage twice with no success so far. The first time I called, I was told it would begin working. It didn't.

The second time I called, I lost the VM's coming to my email as an attachment. So now, I get no VM via dashboard, no email via email attachment. Was told I will get a call in 24 hours and ticket number. I am worse off now that I was before.

I have also tried disabling VM, disabling attachment, resetting them, etc. No dice.

Anyone have any ideas on what could be the problem. I really want this Voip thing to work, but so far the VM is a big issue for me. The wife is giving me strange looks since I have tried the Voip thing, and it is not really smooth with the VM's.

Thanks for any suggestions.
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Brigrat
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Joined: Dec 28, 2005
Posts: 4

PostPosted: Wed Dec 28, 2005 5:35 pm    Post subject: You're not alone Reply with quote Back to top

Unfortunatley, I am having the same problem (new customer also). There is nothing you can do, I called customer service, and they said everyone is having the same problem, and that they are working on it.
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buxtonnc
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Joined: Dec 26, 2005
Posts: 2

PostPosted: Wed Dec 28, 2005 5:42 pm    Post subject: wow...thanks for the reply Reply with quote Back to top

Surprised to hear this. The rep didn't tell me that. I assumed it was an isolated case.

I have two friends who are currently using Vonage (established customers) and they are not having these issues.

Must be limited to new subs who have recently set up service.

I hope they get this fixed soon. Wifey is not happy. Confused

Thanks for the reply.
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Brigrat
New Forum Member
New Forum Member


Joined: Dec 28, 2005
Posts: 4

PostPosted: Wed Dec 28, 2005 7:05 pm    Post subject: Re: wow...thanks for the reply Reply with quote Back to top

buxtonnc wrote:
Surprised to hear this. The rep didn't tell me that. I assumed it was an isolated case.

I have two friends who are currently using Vonage (established customers) and they are not having these issues.

Must be limited to new subs who have recently set up service.

I hope they get this fixed soon. Wifey is not happy. Confused

Thanks for the reply.


Your voicemail still works, if you have a message, email notification works, and you will still have the stuttered dial tone. I am sure they will get it fixed, and it sounds like this is a problem that is specific to new subs. I saw a similar post on broadbandreports.com as well.
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mharvey
Member of the Week
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Joined: Dec 24, 2005
Posts: 135
Location: Northern VA

PostPosted: Wed Dec 28, 2005 8:58 pm    Post subject: Reply with quote Back to top

Same problem here. New customer (as of 12/23) and I can not get email attachments or voicemail to display on the web.
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