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mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
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In The Forum:
Hard Wiring - Installation
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Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

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On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

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On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
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Topic:
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On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
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Topic:
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On Dec 05, 2016 at 12:35:11


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Celeron
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Joined: Nov 16, 2005
Posts: 37

PostPosted: Thu Dec 29, 2005 5:14 pm    Post subject: Re: Results of Test... Reply with quote Back to top

JMWMan wrote:
Yes I do hear ringing when I call someone, but it cuts out as soon as they pick up the phone. Vice Versa if they call me.

I just tried calling Voice Mail and heard nothing. Not even ringing.

I've contacted my ISP and they swear the ports are open. Is there anyway for me to check if they're being honest here? I don't completely trust them at their word.

How can I check to see if it is a NAT issue? I'm not beyond trying anything at this point.

Also, will any of these factors affect my Vonage irregularly? I was succesful temporarilly yesterday and it seems strange that any of these possibilities would block my connections randomly.


My guess is that the ringback you are getting is also being generated by the ATA. The audio path is being cut through in both directions until the call is connected.

The only way to really determine what is happening at this point is to capture the packets coming in and out of your ATA.

I would call Vonage tech support.
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JMWMan
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Joined: Dec 27, 2005
Posts: 5

PostPosted: Fri Dec 30, 2005 2:12 am    Post subject: I did try www.testyourvoip.com... Reply with quote Back to top

I went to www.testyourvoip.com and tried running a test to Boston. This is what it reported:

Test Failed
Your computer couldn't call our location. Here are some possible causes to consider:
If you have a Voip Service, your VoIP/Phone Adaptor may have reserved the standard SIP port and is filtering out our SIP packets. Consider temporarily removing the Adaptor from your configuration and re-running the test.
Your Personal Firewall, if you are using Windows XP, may be filtering the SIP port used for communication.
Either your home firewall or your broadband provider's firewall is blocking the SIP port used for communication.
Please try again in a couple of minutes.

I did try back in a couple minutes, all without success.
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Steve48
Vonage Forum MVM
Vonage Forum <b>MVM</b>


Joined: Aug 30, 2005
Posts: 4777

PostPosted: Fri Dec 30, 2005 10:54 am    Post subject: Re: I did try www.testyourvoip.com... Reply with quote Back to top

JMWMan wrote:
I went to www.testyourvoip.com and tried running a test to Boston. This is what it reported:

Test Failed
Your computer couldn't call our location. Here are some possible causes to consider:
If you have a Voip Service, your VoIP/Phone Adaptor may have reserved the standard SIP port and is filtering out our SIP packets. Consider temporarily removing the Adaptor from your configuration and re-running the test.


Did you try temporarily removing the adapter and re-running the test?

_________________
Steve Gray
Orlando, FL
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JMWMan
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Joined: Dec 27, 2005
Posts: 5

PostPosted: Tue Jan 03, 2006 3:39 am    Post subject: At a brick wall... Reply with quote Back to top

Yes, I've tried running several power cycles and testing after each.

I've also tried sitting on the phone with Vonage tech-support and their best "guess" is that my ISP is blocking ports. They say they can't be certain but there isn't anyway to that they can test to see if the ports are open or not. Once again, my ISP swears they are not blocking any ports.

So, unless someone can come up with a way to test these, or another possible solution, this will be the end of my attempts and my goodbye to Vonage.
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