| Author |
Message |
exitwound
Vonage Forum Junior


Joined: Sep 05, 2005
Posts: 33
|
Here's an Update to my situation: A week later or so, I rerun the DSLreports bandwith line monitor. And again, I fail the low and medium bandwith tests.
Results here: http://www.broadbandreports.com/quality/nil/1946836
Is this causing my dropouts and what does it mean? |
|
|
|
|
 |
exitwound
Vonage Forum Junior


Joined: Sep 05, 2005
Posts: 33
|
I ran the BroadbandReports test without the Linksys connected, without any cordless phones existing in the house, even without batteries in them. There should be nothing from non-Adelphia in the test results. And here they are:
http://www.broadbandreports.com/quality/nil/1947146
Seems that the problem lies with Adelphia?? What do I do in this case? |
|
|
|
|
 |
Steve48
Vonage Forum MVM


Joined: Aug 30, 2005
Posts: 4777
|
Have you talked with Vonage customer service? Even if it is an Adelphia issue- which I'm beginning to believe- they may be able to help you run it down. |
_________________ Steve Gray Orlando, FL |
|
|
|
 |
exitwound
Vonage Forum Junior


Joined: Sep 05, 2005
Posts: 33
|
I may do that tomorow. But i'm afraid that I'll have dropouts during my support calls. |
|
|
|
|
 |
maryjane
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan
|
Just let them know right away you might get disconnected and give them your number to call you back. That worked for me. |
|
|
|
|
 |
|
|
| Goto page Previous 1, 2
|
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum |
All times are GMT - 5 Hours | |