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akers
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PostPosted: Sat Dec 24, 2005 1:42 pm    Post subject: Voicemail notification problem Reply with quote Back to top

My phone system has a light that flashes when we have voice mail. Several days ago it started flashing even though we do not have mail. I have called Vonage tech support twice. The first tech gave me something to try which did not work. On the second call the tech told me that it was a known problem and that the engineers were working on it. That was three days ago. The lights are still flashing.

The system has three handsets, including one in the bedroom. We have to take that handset off the charger and put it in a drawer every night so we can sleep. As I walk around my house all I see is flashing yellow lights.

How much longer before this problem is solved?
rapster
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PostPosted: Sat Dec 24, 2005 3:16 pm    Post subject: Reply with quote Back to top

I had a similar problem, but it seemed to clear up 48 hours ago. I read that the problem stemmed from Vonage's voicemail server, but don't know for sure.

One way I was able to deal with the problem was to leave a voicemail, then delete it with the handset and press "*" to hang up from voicemail. That did the trick for a while, but the problem usually returned.

.
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akers
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PostPosted: Sat Dec 24, 2005 5:13 pm    Post subject: Reply with quote Back to top

Tried that several times, did not work. tried unplugging the Vonage modem, the phone, everything. It starts again within a couple of minutes.
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PostPosted: Sun Dec 25, 2005 11:13 am    Post subject: Reply with quote Back to top

This topic is being discussed here:
Voicemail tones when you pick up but no voicemail?

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