Sign up
 Vonage  

       
 
Vonage Forum Menu

Vonage Forums
Vonage VoIP Forum
mikebrown Posted:
Hello, I think
you should consult
it with the Expert
they can surely
help you
...

In The Forum:
Hard Wiring - Installation
Topic:
Hardwiring in a Rental House
On Jun 24, 2017 at 09:15:34

Haniltery Posted:
For wipe call
history also some
of the offline, in
gengral , it
usually apply to
...

In The Forum:
Vonage
Topic:
How to Delete call history from online account?
On May 09, 2017 at 06:14:26

diana87 Posted:
You have to use
VPN service to
bypass
Geo-restrictions
and get free
access while
...

In The Forum:
Vonage
Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
What is the main
number on the
account? And
which one is the
virtual number?
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
Seems like a
simple
question. We
rely exclusively
on a Vonage system
for our
...

In The Forum:
Vonage UK
Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

diazou Posted:
Hello, It's
compatible with
Android your phone
software
? Thanks!
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
Hi all We have
a Vonage VOIP
system for our
office. Lately,
our call quality
...

In The Forum:
Vonage
Topic:
Ethernet Cable; Wiring schematic? 568-B?
On Feb 23, 2017 at 18:33:52

beast321 Posted:
I don't know if
you heard, that
many more
Dreamcast games
are opened up
recently.
...

In The Forum:
Fax - Tivo - Alarms
Topic:
Using phone as a dial up modem for Dreamcast Gaming
On Feb 16, 2017 at 03:16:51

Av8rix Posted:
Sorry to start a
new thread on an
old topic but when
I google “Vonage
MAC address
...

In The Forum:
Vonage
Topic:
New adapter and router -- MAC change
On Jan 11, 2017 at 01:07:21

tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 12:35:11


Vonage VoIP Forums

Vonage In The News
Vonage Expands International Presence with Investments in Asia Pacific Region

Vonage to Present at the Oppenheimer 20th Annual Technology, Internet & Communications Conference

Syndication

Vonage Customer Reviews
Salt Lake City: impressions after several months
Salt Lake City: impressions after several months



Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



Great Price, No Complaints
Great Price, No Complaints



You need some common sense.
You need some common sense.



Vonage Customer Review: One month with Vonage, and...
Vonage Customer Review: One month with Vonage, and...




Vonage Reviews


Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Forum Archive
Author Message
maryjane
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 22, 2005
Posts: 409
Location: Michigan

PostPosted: Fri Dec 23, 2005 4:30 pm    Post subject: anyone use a Bandwidth Monitor Reply with quote Back to top

would it be helpful to use a bandwidth monitor to see whats going on when I get dropped calls Question
View user's profile Send private message
jdr30
Vonage Forum Master
Vonage Forum Master


Joined: Nov 24, 2004
Posts: 215

PostPosted: Fri Dec 23, 2005 6:20 pm    Post subject: Reply with quote Back to top

dropped calls 9 times out of 10 are caused by your equipment, and not a bandwidth problem.

for example .. some routers with SPI firewalls will cause dropped calls ..

DOCSIS 1.0 and 1.1 cable modems will do this.

A bad line ( latency , and packet loss ) will cause this.
View user's profile Send private message
DallasFlier
Vonage Forum Master
Vonage Forum Master


Joined: Mar 03, 2005
Posts: 277
Location: Dallas, TX

PostPosted: Sat Dec 24, 2005 1:11 pm    Post subject: Reply with quote Back to top

jdr30 wrote:
dropped calls 9 times out of 10 are caused by your equipment, and not a bandwidth problem.

for example .. some routers with SPI firewalls will cause dropped calls ..

DOCSIS 1.0 and 1.1 cable modems will do this.

A bad line ( latency , and packet loss ) will cause this.

Huh?? Just how will a (properly operating) DOCSIS 1.0 or 1.1 cable modem cause a dropped call? I'm currently running a Linksys using DOCSIS 1.1 (it will support 2.0 but Comcast hasn't yet moved to 2.0 with their network here) and used to run an older Linksys using DOCSIS 1.0 until a couple months ago - and I've never had a dropped call. I don't think the revision of DOCSIS your cable modem is running will cause dropped calls, as long as the cable modem is working correctly.

_________________
TWC 20M/2M w/Moto DOCSIS 3 --> WRT54G v2 (Tomato F/W) --> 4 PC's, 2 wireless; 4 networked DirecTV boxes; PS3 (powerline wired) & Wii (wireless) VT2442 (routing OFF), RTP300 (routing OFF) & V-Portal - Total of 4 Vonage lines
View user's profile Send private message
sanannbass
Vonage Forum Junior
Vonage Forum Junior


Joined: Nov 03, 2005
Posts: 32
Location: Florida

PostPosted: Mon Dec 26, 2005 11:29 am    Post subject: Reply with quote Back to top

Jdr, I take issue with your analysis. 9 out of 10 dropped calls are not due to the equipment. I can tell you now that there are plenty of routers that Vonage has no control over that lose packets all the time. Since UDP packets (datagrams) will not retransmit, and there is enough packet lose, your call will be dropped. I will say in your defense that the equipment is a major cause of dropped calls but not 9 out of 10. Smile
View user's profile Send private message
trekologer
Vonage Forum Evangelist
Vonage Forum Evangelist


Joined: Dec 04, 2005
Posts: 350

PostPosted: Tue Dec 27, 2005 8:24 am    Post subject: Reply with quote Back to top

DallasFlier wrote:
Huh?? Just how will a (properly operating) DOCSIS 1.0 or 1.1 cable modem cause a dropped call? I'm currently running a Linksys using DOCSIS 1.1 (it will support 2.0 but Comcast hasn't yet moved to 2.0 with their network here) and used to run an older Linksys using DOCSIS 1.0 until a couple months ago - and I've never had a dropped call. I don't think the revision of DOCSIS your cable modem is running will cause dropped calls, as long as the cable modem is working correctly.


There are a lot of variables in the various DOCSIS standards. The one we are concerned about is the rate at which the modem can pass packets through it. Strictly DOCSIS 1.0 modems generally are not able to keep up with the rate that Voip services pass data packets through the internet connection (lots of small packets very rapidly). Of course, this is generally speaking and there are some DOCSIS 1.0 modems that work fine, there are some that with a little bit of tweeking can be made to work, and some that just won't work.

Even if the head end of the cable network does not support DOCSIS 2.0 (or 1.1 for that matter), modems that are DOCSIS 1.1 or greater generally just work better.
View user's profile Send private message
DallasFlier
Vonage Forum Master
Vonage Forum Master


Joined: Mar 03, 2005
Posts: 277
Location: Dallas, TX

PostPosted: Wed Dec 28, 2005 1:35 am    Post subject: Reply with quote Back to top

trekologer wrote:
Even if the head end of the cable network does not support DOCSIS 2.0 (or 1.1 for that matter), modems that are DOCSIS 1.1 or greater generally just work better.

And that statement of yours proves my point. *IF* they generally work better, its because they're newer designs, using faster processors, etc - NOT because they're DOCSIS 2.0 or 1.1 vs 1.0. Because if the DOCSIS spec level was really the problem, then a newer modem on a cable network still at DOCSIS 1.0 would be just as bad as an older modem, since at that point its operating at DOCSIS 1.0 still. I'll buy that some of the older modems can't keep up with data rates of modern high speed broadband systems, but I'm not buying that its at all dependent on whether they're running in one DOCSIS mode vs another. Of course, "jdr30" claimed that 1.1 is bad in addition to 1.0 - so I should be getting dropped calls right and left - along with everyone in my metro area, since the network here runs on DOCSIS 1.1. Its NOT the DOCSIS spec level of the modem, although it MAY be the age and design of the modem.

_________________
TWC 20M/2M w/Moto DOCSIS 3 --> WRT54G v2 (Tomato F/W) --> 4 PC's, 2 wireless; 4 networked DirecTV boxes; PS3 (powerline wired) & Wii (wireless) VT2442 (routing OFF), RTP300 (routing OFF) & V-Portal - Total of 4 Vonage lines
View user's profile Send private message
bmardini
Vonage Forum Junior
Vonage Forum Junior


Joined: Dec 08, 2005
Posts: 39
Location: Doha, Qatar

PostPosted: Wed Dec 28, 2005 2:22 am    Post subject: Re: anyone use a Bandwidth Monitor Reply with quote Back to top

maryjane wrote:
would it be helpful to use a bandwidth monitor to see whats going on when I get dropped calls Question


I do appreciate the enlightening discussion relating to DOCSIS 1.0 and 1.1 and 2.0 cable modems; however, can some one help us out and answer Miss Maryjane question "can she use a bandwidth monitor to see what is going on when I get dropped calls". I also would like to know what type of bandwidth monitor she and we could use. This might also help the folks in "Loss of Voip Service in Qatar" to monitor their bandwidth issue. Especially since today's local papers such as "Gulf Times" states that Qtel (local Internet ISP provider) network is working perfectly and they are not blocking Voip service in that country.

Thanks,

_________________
ISP: Qtel
Location: Doha, Qatar
Vonage: Linksys RTP300-VD
Router: Linksys WAG54G-EU
Phone: Panasonic KX-TG6502B
View user's profile Send private message
DallasFlier
Vonage Forum Master
Vonage Forum Master


Joined: Mar 03, 2005
Posts: 277
Location: Dallas, TX

PostPosted: Wed Dec 28, 2005 11:04 am    Post subject: Re: anyone use a Bandwidth Monitor Reply with quote Back to top

bmardini wrote:
I do appreciate the enlightening discussion relating to DOCSIS 1.0 and 1.1 and 2.0 cable modems; however, can some one help us out and answer Miss Maryjane question "can she use a bandwidth monitor to see what is going on when I get dropped calls". I also would like to know what type of bandwidth monitor she and we could use. This might also help the folks in "Loss of Voip Service in Qatar" to monitor their bandwidth issue. Especially since today's local papers such as "Gulf Times" states that Qtel (local Internet ISP provider) network is working perfectly and they are not blocking Voip service in that country.

Thanks,

Its technically possible to either test bandwidth, or to monitor bandwidth. Those are two different things. The key for Vonage generally is to test your bandwidth to make sure you have enough. There's a bandwidth test on this site, and good ones at broadbandreports.com also. Bandwidth tests work by trying to USE all the available bandwidth and see how much is there, so of course you don't want them to run during a call. A bandwidth monitor on the other hand, could only monitor how much bandwidth you're using, not what's available. So during a Vonage call, it would show you using about 90Kb in each direction, and when the call is dropped, it would then show your usage dropping to zero (unless you're doing other things on the internet, of course.)

Generally speaking, you either do or don't have enough bandwidth for Vonage operation. If you think you have a bandwidth problem, then run a bandwidth test immediately after a dropped call and see what the results are. Also, it would be a good idea to run a Voip test (www.testmyvoip.com) immediately after a dropped call, to see what kind of latencies, packet loss, etc you're getting at that point in time.

As for your situation in Qatar, its obvious that no matter what the local papers are saying, service is apparently still being blocked, based on what everyone is saying in that thread.

I sympathize with your situation in Qatar, by the way, but the messages in that thread calling for Vonage to work to try to find a solution are naive, at best. Vonage doesn't even support service in Qatar, or anywhere else outside of the U.S., U.K., and Canada, and you're obviously using credit cards and billing addresses in one of those three countries to begin with, or Vonage would have never given you service, so don't expect Vonage to attempt to change their service to work around service blocks put in place by Qtel.

_________________
TWC 20M/2M w/Moto DOCSIS 3 --> WRT54G v2 (Tomato F/W) --> 4 PC's, 2 wireless; 4 networked DirecTV boxes; PS3 (powerline wired) & Wii (wireless) VT2442 (routing OFF), RTP300 (routing OFF) & V-Portal - Total of 4 Vonage lines
View user's profile Send private message
Display posts from previous:   
Post new topic   Reply to topic

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


All times are GMT - 5 Hours

Vonage Service Plans


Vonage VoIP Members
Members List Members
New patsykf3
New Today 0
Yesterday 0
Total 101029

Who Is On Site
Visitors 1
Members 0
Total 1


Vonage VoIP Forum Members:
Login Here
Not a Member? You can Register Here
As a registered member you will have access to the VoIP Speed Test, Vonage Service Announcements and post comments in the
Vonage VoIP Forums

Vonage Stock Price
Last Trade: tp://ogp.me/ns#">VG : Summary for Vonage Holdings Corp. - Yahoo Finance