Voicemail stutter tone issues

Posts: 86 · Posted: Mon Dec 26, 2005 4:28 pm Post subject:

In that case, duct tape to the rescue! lol

Posts: 143 · Vonage Forum Senior Joined: Dec 22, 2005 Posts: 143

*****************NEWS***********************

The bug was found and it's going to be squashed the fix is in testing. Except a permanent fix very soon.

Posts: 2257 · Posted: Fri Dec 30, 2005 12:28 am Post subject:

Trinijoy wrote:

*****************NEWS***********************

The bug was found and it's going to be squashed the fix is in testing. Except a permanent fix very soon.

Does this mean a (shiver) new firmware update is imminent, or is this a server fix?

Posts: 61 · Full Forum Member Joined: Dec 29, 2005 Posts: 61

The point is, it's not even close to being as advertised.

Now, if you're satisfied with the service, fine. I signed up for the feature set that was sold to me - reliability and clarity being at the top of the list - and I'm not seeing it.

It amazes me how we settle for mediocrity. The same thing happened when cellular phones went digital. The quality of service was cut in half from analog service, at least, and has never come back. And we think that's okay?

The moral of the story is, digital isn't always better. At least, not yet.

Posts: 143 · Vonage Forum Senior Joined: Dec 22, 2005 Posts: 143

No it's a server side issue, no firmware.

Posts: 61 · Full Forum Member Joined: Dec 29, 2005 Posts: 61

Trinijoy wrote:

No it's a server side issue, no firmware.

What are you replying to? What's a server side issue?

Posts: 143 · Vonage Forum Senior Joined: Dec 22, 2005 Posts: 143

I am answering Nate's question.

Posts: 61 · Full Forum Member Joined: Dec 29, 2005 Posts: 61

Just got in to the Dashboard. Interesting, though. None of my calls over the past 2 days are there.

Posts: 4777 · Vonage Forum **MVM** Joined: Aug 30, 2005 Posts: 4777

Are they on the activity page?

Posts: 476 · Posted: Fri Dec 30, 2005 1:22 pm Post subject: Re: Voicemail stutter tone issues

dmesser wrote:

It amazes me how we settle for mediocrity. The same thing happened when cellular phones went digital. The quality of service was cut in half from analog service, at least, and has never come back. And we think that's okay?

Personally, I'm not settling for mediocrity. The call clarity is good (better than I expected, really), the feature set is fuller and less expensive than what I was getting from Qwest (I had basic, bare-bones Qwest service and I was paying about $10 more per month), and the ability to view inbound and outbound calls is something that I don't think Qwest even offered - same for being able to have your voicemails emailed to you. All in all, I'm getting an excellent value for my $14.99+change/month.

If you feel that the service isn't living up to your expectations and Vonage isn't being responsive to your requests, then use the power of the marketplace to make your feelings known. Go to another provider that you feel provides more value for the money you're paying.