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ColdGin
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Joined: Oct 03, 2005
Posts: 423

PostPosted: Thu Dec 22, 2005 8:42 pm    Post subject: Inbound fast busy from PSTN Reply with quote Back to top

This morning it started. Inbound calls from PSTN go to fast busy, from Vonage calls go right in. The problem was quickly isolated to customers whose numbers are tied to Focal Communications. Ostensibly there was some kind of hardware problem, that has since been cleaned up. I believe there were also problems with Telcove as well. Now we are seeing some of the same things with McLeod as well.

If you are having this fast busy problem from the PSTN (public phone network) but Vonage calls complete, or if you don't know anyone else with Vonage, hit up this link:

http://members.dandy.net/~czg/lca_prefix.php

plug in your area code (NPA) and exchange (NXX) and post here what the results are.
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IowaJeff
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Joined: Dec 22, 2005
Posts: 1

PostPosted: Thu Dec 22, 2005 8:53 pm    Post subject: inbound fast busy 319 area Reply with quote Back to top

I'm having the same inbound fast busy problem. Here is the information

NPA: 319 [Rate centres in NPA 319] [More information about NPA 319]

NXX: 358


NPA-NXX 319-358
BLOCK RATE CENTRE REGION Iowa City IA
SWITCH IWCYIATCDS0

OCN LATA EFF DATE DISC DATE MAP
9631 QWEST CORPORATION 635
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gobgook
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Joined: Dec 22, 2005
Posts: 2

PostPosted: Thu Dec 22, 2005 10:56 pm    Post subject: Current Incoming Fast Busy Issue Reply with quote Back to top

From Central IL, having the same issues. Outbound calls are fine, all incoming calls result in fast busy. Dashboard only reports Iowa and Florida, but apparently this is a pretty wide-spread problem!! EDIT: We can only test Cell <-> Vonage - no idea if POTS or other Vonage users can call thru...

Quote:

Dashboard Notice:
Customer may be experiencing an intermittent issue with inbound calling in the Des Moines, Iowa and Miami, Florida area codes. Our engineers are aware of the situation and this issue with be resolved as soon as possible. We apologize for any inconvenience.


Results from NPA/NXX Lookup
Quote:

NPA: 217 [Rate centres in NPA 217] [More information about NPA 217]

NXX: 542


NPA-NXX BLOCK RATE CENTRE REGION SWITCH OCN LATA EFF DATE DISC DATE MAP
217-542 Decatur IL DCTRILCGW02 7393 MCLEODUSA TELECOMMUNICATIONS SERVICES, INC.- IL 374


Merry "Whatever"
GobGook
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drke
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Joined: Mar 25, 2005
Posts: 3

PostPosted: Fri Dec 23, 2005 1:37 am    Post subject: Reply with quote Back to top

New Mexico. I called in and was told the whole Vonage network was down for incomming calls except for other Vonage. No voicemail, no call forwarding, no network unavailbility number - total failure with completely lost calls. No idea when it might be fixed.
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Trinijoy
Vonage Forum Senior
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Joined: Dec 22, 2005
Posts: 143

PostPosted: Fri Dec 23, 2005 2:30 am    Post subject: Reply with quote Back to top

We have issues right now with inbound from LAND lines to customers phones with various area codes.

Once again thank our WONDERFUL CLEC carriers for that.
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drke
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Joined: Mar 25, 2005
Posts: 3

PostPosted: Fri Dec 23, 2005 2:35 am    Post subject: Reply with quote Back to top

total failure with completely lost calls. No idea when it might be fixed.
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Stevebarry
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Joined: Dec 22, 2005
Posts: 2

PostPosted: Fri Dec 23, 2005 7:11 am    Post subject: Land line and cell calls not going thru to vonage Reply with quote Back to top

--------------------------------------------------------------------------------
I have 3 numbers with 908 area codes. For the last 3 weeks, during high call volume time, the people trying to call me get an error message from their carrier. I have 3 ticket numbers. The only thing their good for is wiping my BEHIND!!
Today I spoke to a supervision in tier 2 and he promised me a call back the middle of next week. Right, like I'm waiting next to the phone for his call. I use these lines for a service business. The numbers are Vonage issued. I might have to just eat crow and get new numbers from ATTCV or Packet8.
Very fustrating. DO NOT CALL Vonages Corp phone number, its a voice mail line. NO REAL PEOPLE.
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gobgook
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Joined: Dec 22, 2005
Posts: 2

PostPosted: Fri Dec 23, 2005 10:28 pm    Post subject: Reply with quote Back to top

I guess I'll follow up... message waiting indicator still jacked up here, but inbound calls are working again Phone Call

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