This morning it started. Inbound calls from PSTN go to fast busy, from Vonage calls go right in. The problem was quickly isolated to customers whose numbers are tied to Focal Communications. Ostensibly there was some kind of hardware problem, that has since been cleaned up. I believe there were also problems with Telcove as well. Now we are seeing some of the same things with McLeod as well.
If you are having this fast busy problem from the PSTN (public phone network) but Vonage calls complete, or if you don't know anyone else with Vonage, hit up this link:
From Central IL, having the same issues. Outbound calls are fine, all incoming calls result in fast busy. Dashboard only reports Iowa and Florida, but apparently this is a pretty wide-spread problem!! EDIT: We can only test Cell <-> Vonage - no idea if POTS or other Vonage users can call thru...
Quote:
Dashboard Notice: Customer may be experiencing an intermittent issue with inbound calling in the Des Moines, Iowa and Miami, Florida area codes. Our engineers are aware of the situation and this issue with be resolved as soon as possible. We apologize for any inconvenience.
Results from NPA/NXX Lookup
Quote:
NPA: 217 [Rate centres in NPA 217] [More information about NPA 217]
NXX: 542
NPA-NXX BLOCK RATE CENTRE REGION SWITCH OCN LATA EFF DATE DISC DATE MAP 217-542 Decatur IL DCTRILCGW02 7393 MCLEODUSA TELECOMMUNICATIONS SERVICES, INC.- IL 374
New Mexico. I called in and was told the whole Vonage network was down for incomming calls except for other Vonage. No voicemail, no call forwarding, no network unavailbility number - total failure with completely lost calls. No idea when it might be fixed.
Posted:
Fri Dec 23, 2005 7:11 am Post subject: Land line and cell calls not going thru to vonage
-------------------------------------------------------------------------------- I have 3 numbers with 908 area codes. For the last 3 weeks, during high call volume time, the people trying to call me get an error message from their carrier. I have 3 ticket numbers. The only thing their good for is wiping my BEHIND!! Today I spoke to a supervision in tier 2 and he promised me a call back the middle of next week. Right, like I'm waiting next to the phone for his call. I use these lines for a service business. The numbers are Vonage issued. I might have to just eat crow and get new numbers from ATTCV or Packet8. Very fustrating. DO NOT CALL Vonages Corp phone number, its a voice mail line. NO REAL PEOPLE.
I guess I'll follow up... message waiting indicator still jacked up here, but inbound calls are working again
_________________ PCs/VTEch VOIP/WAP => Linksys BEFSR41 => BEFCMU10 Modem "C-n yo- H-ar M- T-r-ugh -h-s ch-pp- aud-o?" - What I sound like as reported by nearly everyone I talk to on Vonage LOL
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
All times are GMT - 5 Hours
Vonage Service Plans
Vonage VoIP Members
Members New Raniinody New Today 0 Yesterday 3 Total 64297 Who Is On Site Visitors 70 Members 0 Total 70
1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.
2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.
HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
Thinking of signing up for Vonage but have questions? Business and Residential customers can call Toll Free 24 hours a day at: 1-888-692-8074 No Vonage Promotional Codes or Coupon Codes are required at www.vonage.com.
The Vonage Forum provides the Vonage sign up Best Offer Promotion Deal as a means to offset
our cost. If you are considering signing up for Vonage and have found our Vonage
News, Customer Reviews, Forums & all other parts of this site useful, please
use our Vonage FREE Month sign up offer Deal Coupon.
Vonage VoIP Phone Service is redefining communications by offering consumers & small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.40 Seconds and 244 Pages In The Last 60 Seconds The Vonage VoIP Forum
Members
New 
New Today 0
Yesterday 3
Total 64297
Who Is On Site
Visitors 70
Members 0
Total 70
0.00