Disconnected numbers - Telus BC

Posts: 3 · New Forum Member Joined: Dec 21, 2005 Posts: 3

We lost control of a redirected phone number which Telus assigned to another customer unbeknownst to us. Telus gave us poor info before and again after the mess. The final excuse was CRTC rules.

The new owner has since abandoned the number and it available for uptake within the Telus system. Vonage says they cannot access the number because I do not own it anywhere. The number is effectively non-existent to Vonage

How can I retrieve that Victoria number without paying Telus to create a second land line so that I can "own" it again and pay telus +$100?

Thanks
Stephen V

Posts: 3 · New Forum Member Joined: Dec 21, 2005 Posts: 3

I should further add that the number I wish to retrieve is a 250.656 which technically is a Sidney BC number inside the Greater Victoria toll free region.
Stephen V

Posts: 12 · Vonage Forum Associate Joined: Oct 14, 2005 Posts: 12

Vonage can't transfer numbers in the 656 exchange. I have tried recently and they don't have access to those yet. As such, you're out of luck.

Posts: 3 · New Forum Member Joined: Dec 21, 2005 Posts: 3

Thanks
I will watch for the day when they can and get a 7.99 virtual if it is possible with update technolgy.

I ave opted for a random Victoria number for now.
Stephen V

Posts: 119 · Posted: Sat Dec 31, 2005 3:43 am Post subject:

Did you guys get a 483 exchange too?

Posts: 12 · Vonage Forum Associate Joined: Oct 14, 2005 Posts: 12

Yah, that's what I got, though I did have a friend in Victoria who successfully transferred their 382 number from Telus.

Posts: 119 · Posted: Sat Dec 31, 2005 4:35 am Post subject:

Hmm... your up late! I work in the call centre in central saanich, and live in the area as well... you near there?

Posts: 12 · Vonage Forum Associate Joined: Oct 14, 2005 Posts: 12

Naw, I live up by the ferries - though I did work at Access Records for a while, which is rightby the call centre. Don't ever work there - bad job Smile

Posts: 119 · Posted: Sat Dec 31, 2005 4:21 pm Post subject:

No kidding! I leave for calgary in less then a month just to get out of that hell hole!