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On Feb 09, 2012 at 17:25:55

Ikeman Posted:
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Beardy Posted:
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On Feb 09, 2012 at 10:35:05

cust2005 Posted:
I was having
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On Feb 02, 2012 at 08:39:05

salytwo Posted:
Hello, I started
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On Feb 02, 2012 at 00:13:30

Stevebo Posted:
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Post new topic   Reply to topic  Vonage® VoIP Forum - Vonage News, Reviews And Discussion » Vonage Canada
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harpsound
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Joined: Dec 21, 2005
Posts: 3

PostPosted: Wed Dec 21, 2005 4:24 pm    Post subject: Disconnected numbers - Telus BC Reply with quote Back to top

We lost control of a redirected phone number which Telus assigned to another customer unbeknownst to us. Telus gave us poor info before and again after the mess. The final excuse was CRTC rules.

The new owner has since abandoned the number and it available for uptake within the Telus system. Vonage says they cannot access the number because I do not own it anywhere. The number is effectively non-existent to Vonage

How can I retrieve that Victoria number without paying Telus to create a second land line so that I can "own" it again and pay telus +$100?

Thanks
Stephen V
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harpsound
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PostPosted: Wed Dec 21, 2005 4:49 pm    Post subject: addendum Reply with quote Back to top

I should further add that the number I wish to retrieve is a 250.656 which technically is a Sidney BC number inside the Greater Victoria toll free region.
Stephen V
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sedin_26
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Joined: Oct 14, 2005
Posts: 12

PostPosted: Thu Dec 22, 2005 11:09 pm    Post subject: Reply with quote Back to top

Vonage can't transfer numbers in the 656 exchange. I have tried recently and they don't have access to those yet. As such, you're out of luck.
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harpsound
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PostPosted: Thu Dec 22, 2005 11:17 pm    Post subject: Reply with quote Back to top

Thanks
I will watch for the day when they can and get a 7.99 virtual if it is possible with update technolgy.

I ave opted for a random Victoria number for now.
Stephen V
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j-card
Vonage Forum Senior
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Joined: Nov 23, 2005
Posts: 119
Location: Victoria, British Columbia, Canada

PostPosted: Sat Dec 31, 2005 3:43 am    Post subject: Reply with quote Back to top

Did you guys get a 483 exchange too?

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sedin_26
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PostPosted: Sat Dec 31, 2005 4:14 am    Post subject: Reply with quote Back to top

Yah, that's what I got, though I did have a friend in Victoria who successfully transferred their 382 number from Telus.
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j-card
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Location: Victoria, British Columbia, Canada

PostPosted: Sat Dec 31, 2005 4:35 am    Post subject: Reply with quote Back to top

Hmm... your up late! I work in the call centre in central saanich, and live in the area as well... you near there?

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sedin_26
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PostPosted: Sat Dec 31, 2005 1:18 pm    Post subject: Reply with quote Back to top

Naw, I live up by the ferries - though I did work at Access Records for a while, which is rightby the call centre. Don't ever work there - bad job Smile
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PostPosted: Sat Dec 31, 2005 4:21 pm    Post subject: Reply with quote Back to top

No kidding! I leave for calgary in less then a month just to get out of that hell hole!

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1 Unlimited calling and other services for all residential plans are based on normal residential use by single-family household members. A combination of factors are used to determine abnormal use, including but not limited to: the number of unique numbers called, international calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

HIGH SPEED INTERNET REQUIRED. † LIMITED TIME OFFER, VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. As a subscriber to Vonage service, you agree to be bound by the Terms of Service. See www.vonage.com/tos for details. ¤ Where available. The number transfer process takes approximately 10 business days from the time you confirm your transfer request. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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