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tplink Posted:
Im trying to add
my HT802 vonage
adapter to my home
network. I
currently have
...

In The Forum:
Hard Wiring - Installation
Topic:
Vonage behind switch
On Dec 05, 2016 at 06:35:11

DWSupport Posted:
After recent
Vonage update that
took place on the
4th and 5th of
Nov. E-mails with
...

In The Forum:
Vonage
Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

peterlee Posted:
Had a call from a
Hospital in Ajax,
Ontario to my home
in
Scarborough, Onta
rio
...

In The Forum:
Vonage Canada
Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

TELLDOUG Posted:
I am looking for a
product that will
make my phone ring
louder so I can
hear using
...

In The Forum:
Vonage
Topic:
Looking for a ringer ameliorate
On Oct 26, 2016 at 09:21:30

HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the
browser
...

In The Forum:
Hard Wiring - Installation
Topic:
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing
...

In The Forum:
Hard Wiring - Installation
Topic:
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your
estimated
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and
their
configuration
guides,
...

In The Forum:
Vonage
Topic:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,
...

In The Forum:
Hard Wiring - Installation
Topic:
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer
...

In The Forum:
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Topic:
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On Jul 17, 2016 at 23:42:46


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blacknail
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Joined: Dec 20, 2005
Posts: 19

PostPosted: Tue Dec 20, 2005 6:16 pm    Post subject: Strange Caller ID numbers Reply with quote Back to top

I live in Edmonton and I use Simulring for my cell phone and the caller id numbers are (more often than not) (819) 340-1090 or (213) 291-0500.

I am assuming that Vonage doesn't have enough local lines for the call to be completed correctly so they are routing them another way and paying the long distance. I hope they are able to correct the situation soon because it negates the purpose of caller id which I pay 5 bucks a month for on my cell phone!
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dabones
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PostPosted: Tue Dec 20, 2005 8:13 pm    Post subject: Reply with quote Back to top

are you saying that incomming CID are these wrong numbers? or is your Outgoing CID wrong??

I'm guessing you mean your incomming calls, and you have yoru Vonage forwarded to you rcell, ok, what numbers are showing up in your dashboard? or on your Vonage phones display? are they the same wrong numbers? or are they the correct numbers?

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blacknail
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PostPosted: Tue Dec 20, 2005 11:44 pm    Post subject: Reply with quote Back to top

The CID on incoming calls to my cell phone through Vonage are the wrong numbers I indicated. I tried forwarding the calls to my office phone with the same result. My Vonage phone at home and my call history and my voicemail all show the correct CID information for the calls. I have even had cases of the correct number showing up on my Vonage phone while both of the indicated numbers showed up on my cell and work phone for the same call. This has been going on for the past three weeks and I am thinking the capacity to route calls in Edmonton has been reached and some calls are being routed from other points using another carrier.
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TelusSucks
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Joined: Dec 16, 2005
Posts: 14
Location: Edmonton, Alberta, Canada

PostPosted: Wed Dec 21, 2005 12:23 am    Post subject: Re: Strange Caller ID numbers Reply with quote Back to top

blacknail wrote:
I live in Edmonton and I use Simulring for my cell phone and the caller id numbers are (more often than not) (819) 340-1090 or (213) 291-0500.

I am assuming that Vonage doesn't have enough local lines for the call to be completed correctly so they are routing them another way and paying the long distance. I hope they are able to correct the situation soon because it negates the purpose of caller id which I pay 5 bucks a month for on my cell phone!

I too live in Edmonton and have experienced a weirdness only twice. Once the Edmonton Journal ( or a telemarketing firm on their behalf) and their caller id was "0". The other time, I called someone and a California phone number showed up on their display. Actually there was a third. My son called me and it was a different area code number. Very strange indeed.

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PhotoJim
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Joined: Mar 04, 2005
Posts: 182
Location: Regina, SK, Canada

PostPosted: Wed Dec 21, 2005 9:44 am    Post subject: Reply with quote Back to top

I have both Vonage and a competing Voip carrier starting with a P. Smile Call forwarding from Vonage to my cell phone works absolutely perfectly. I do get a bogus caller ID # from the other carrier though when I forward it.

My latter carrier has an unlisted number for me and this masks caller ID, even on forwards. Is it possible that you have this feature on Vonage somehow?
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tdavis1198
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Joined: Dec 21, 2005
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PostPosted: Wed Dec 21, 2005 1:25 pm    Post subject: Reply with quote Back to top

CallerID used to work just great for me and as of a few weeks ago i get wierd numbers.
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PhotoJim
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Joined: Mar 04, 2005
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Location: Regina, SK, Canada

PostPosted: Wed Dec 21, 2005 1:30 pm    Post subject: Reply with quote Back to top

I enabled simulring today and noticed that there definitely is a problem. I called my 647 Vonage # from a 306 number and the caller ID popped up 646.
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blacknail
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Joined: Dec 20, 2005
Posts: 19

PostPosted: Wed Dec 21, 2005 1:37 pm    Post subject: Reply with quote Back to top

PhotoJim wrote:
I have both Vonage and a competing Voip carrier starting with a P. Smile Call forwarding from Vonage to my cell phone works absolutely perfectly. I do get a bogus caller ID # from the other carrier though when I forward it.

My latter carrier has an unlisted number for me and this masks caller ID, even on forwards. Is it possible that you have this feature on Vonage somehow?


No, this happens from all carriers, for instance my head office which is calling from a Bell landline, and a colleague of mine who calls from his Rogers Cell Phone. Sometimes the number shows correctly and sometimes it is (213) 291-0500 and more rarely it is some other strange number like (870) 330-0030. I have had people call me from skype before and get a number like 000123456789 but this isn't the case here, this is people calling from carriers like Bell and Rogers and the problem is intermittent.
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tdavis1198
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Joined: Dec 21, 2005
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PostPosted: Wed Dec 21, 2005 1:53 pm    Post subject: Reply with quote Back to top

Yes, we all are now getting calls from (646) 4157500.

Knowing what I know about telecom the reason we are all getting the same callerid's (and you are right its especially from cell phones) is that they broke the callerid when they prob installed a new PRI-ISDN and we are all getting the base number for the PRI. I wish they would fix it. Its really annoying!!
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MasterV
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Joined: Dec 29, 2005
Posts: 1

PostPosted: Thu Dec 29, 2005 11:16 am    Post subject: Reply with quote Back to top

tdavis1198 wrote:
Yes, we all are now getting calls from (646) 4157500.

Knowing what I know about telecom the reason we are all getting the same callerid's (and you are right its especially from cell phones) is that they broke the callerid when they prob installed a new PRI-ISDN and we are all getting the base number for the PRI. I wish they would fix it. Its really annoying!!


Yes, I noticed this last week. I called them up and they told me that it is a known problem and that it would be fixed the very same day. Today I tried and I still have the same problem.

Does anyone have any ideas when this problem may be solved?

I just tried to get into the website and I'm getting the following message.

SIGN UP IS TEMPORARILY OUT OF SERVICE

Thank you for your interest in Vonage!
We are currently upgrading to provide you
with better and faster service.



I hope that everything is okay
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