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Takeda
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PostPosted: Fri Dec 30, 2005 2:11 pm    Post subject: Reply with quote Back to top

I still have the same problems! The latest Vonage "feature" is toll free (8XX) numbers don't work. I guess this is effective on cutting back on customer service calls.....
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fc143
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PostPosted: Fri Dec 30, 2005 9:09 pm    Post subject: others can't hear me. Reply with quote Back to top

I loved that "can you hear me now" comment. Very true. I have the same problem and have it off and on. Somedays everything works and others no one can hear me. This also seems to slow my internet speed down to a crawl. I have had Grandecom out numerous times only to be told that the Motorola modem and the service is fine. It must be your RT31P2!!! We need help, this product is not worth the money paid for it. Steve
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sharward
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Joined: Dec 21, 2005
Posts: 11

PostPosted: Sat Dec 31, 2005 12:19 am    Post subject: Reply with quote Back to top

I don't know if I buy that analysis. Confused If one's connection speed drops severely, even temporarily, I could see how that would result in one or both parties not being able to hear each other. However, I doubt that the reverse would occur. In other words, I think slow speeds can cause Vonage problems, but I don't think Vonage problems can cause slow speeds.

It does not surprise me at all that your broadband provider would blame Vonage for a slow speed. Even when Vonage is working well, Vonage takes a chunk of your bandwidth, and the proportion of that chunk to the overall capacity depends on your "bandwidth saver" setting on the Vonage account and the speed of your service. It could be a litle or a lot depending on those factors.

Let's not confuse symptoms with root causes. Smile
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