 |
 | Vonage Forum Menu |
| | |
| Vonage Forums |
|
|
| | | |
| Vonage In The News |
| | |
| Vonage Customer Reviews |
| | |
| |
Vonage [font=Arial:bfb1841a4e]
On December 11, 2004 I purchased a Vonage vt1005
[font=Arial:bfb1841a4e]
On December 11, 2004 I purchased a Vonage vt1005 starter kit at Radio Shack believing the Vonage advertisement that I was really going to get the $79.99 rebate as Vonage advertised on the box.
I sent in the rebate certificate, the upc symbol from the package, and the label with the MAC address from the side of the vt1005's box.
All paperwork was sent in and I waited patiently. After NOT receiving my rebate for a few months. I called Vonage and the company hired by Vonage to process the rebates. I was assured the rebate would be prossessed as I had active service for at least 90 days and told that it could take 8 additional weeks after having service for the 90 period required period.
After a couple Additional months passed, another call was made to the rebate company and Vonage. The rebate company advised that I must 'resubmit' copies of.all my rebate paperwork, and Vonage advised that any delays were the rebate companys fault.
Keep in mind that the rebate company works directly for Vonage!
Now it's Nov 10th, 2005 and I am still waiting for my rebate!
Today I called Vonage. Vonage advised me to call the rebate company. I explained that I was sick and tired of the rebate company run around game and that I feel it's obvious I was ripped off. The Vonage rep then contacted the rebate company and I got the same story advising me to resubmit the paperwork all over again!
Well its been almost a year now, I have been a faithfull customer! Getting delayed and put off like some poor sucker. I now go to resubmit my paperwork again for the third time and I can't find a copy of my UPC code from the box. WTF?
It's obvious there has been a problem here and I'm sure my account has been noted. I'm now in the process of looking for another phone company. I'm sure that if only a couple percentil;e of the rebate customers get ripped off like this Vonage makes millions of dollars on the scam!
If there is anyone here that help me please do so.
My MAC address is: 000CE5C7C5CC
MTA serial# 128603402201451100000000
Acct# 100246XXXX Last 4 digits of accts # blankled out for privacy
Vonage Rebate offer # VON-5224
Thank you for any help and/or feedback
Signed,
Un-Happy Customer
Read The Full Thread: Vonage Rebate Delays
• I activated my vonage service from a retail purchase back in January. The Linksys
• I belive your rebate will be sent 5-8+ weeks after you have been a Vonage customer
• I signed up on Jan 22, 2005. To this day, its been 111 days.
I have checked the Vonage
• I got the PAP2 from CircuitCity with a $10 rebate from CC and a $50 rebate from vonage.
• Please allow 4-6 weeks after claim has been received by the fulfilment company
• Use the insert image tags above
• I activated service back in January also. Sent 2 emails about the status of my rebate
• I can guarantee that it will cost more than $50 to hire an attorney..
Be a bit careful
• For people interested in joining Vonage, you might want to place a phone call to
• I faxed a complaint letter to the Executive Office of Vonage and got my rebate about
rich_li_ny posted "[font=Arial:bfb1841a4e]
On December 11, 2004 I purchased a Vonage vt1005" on 11/10/2005 |
|
|
| |
| Vonage Service Plans |
| | |
| Vonage VoIP Members |
| | |
| Vonage Stock Price |
|
Value: 1.70
Change:  0.00
Up to 15 Minute Delay | | | |
| Site Search |
| | |
|
|
Vonage VoIP Phone Service is redefining communications by offering consumers
& small business VoIP Internet phones, an affordable alternative to traditional phone service.
The Vonage VoIP Forum Generated This Page In: 0.34 Seconds and 308 Pages In The Last 60 Seconds
The Vonage VoIP Forum
|
Members
New 
New Today 0
Yesterday 3
Total 64297
Who Is On Site
Visitors 83
Members 1
Total 84