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Vonage [font=Arial:bfb1841a4e] On December 11, 2004 I purchased a Vonage vt1005



[font=Arial:bfb1841a4e]

On December 11, 2004 I purchased a Vonage vt1005 starter kit at Radio Shack believing the Vonage advertisement that I was really going to get the $79.99 rebate as Vonage advertised on the box.

I sent in the rebate certificate, the upc symbol from the package, and the label with the MAC address from the side of the vt1005's box.
All paperwork was sent in and I waited patiently. After NOT receiving my rebate for a few months. I called Vonage and the company hired by Vonage to process the rebates. I was assured the rebate would be prossessed as I had active service for at least 90 days and told that it could take 8 additional weeks after having service for the 90 period required period.

After a couple Additional months passed, another call was made to the rebate company and Vonage. The rebate company advised that I must 'resubmit' copies of.all my rebate paperwork, and Vonage advised that any delays were the rebate companys fault.
Keep in mind that the rebate company works directly for Vonage!

Now it's Nov 10th, 2005 and I am still waiting for my rebate!

Today I called Vonage. Vonage advised me to call the rebate company. I explained that I was sick and tired of the rebate company run around game and that I feel it's obvious I was ripped off. The Vonage rep then contacted the rebate company and I got the same story advising me to resubmit the paperwork all over again!

Well its been almost a year now, I have been a faithfull customer! Getting delayed and put off like some poor sucker. I now go to resubmit my paperwork again for the third time and I can't find a copy of my UPC code from the box. WTF?

It's obvious there has been a problem here and I'm sure my account has been noted. I'm now in the process of looking for another phone company. I'm sure that if only a couple percentil;e of the rebate customers get ripped off like this Vonage makes millions of dollars on the scam!

If there is anyone here that help me please do so.

My MAC address is: 000CE5C7C5CC
MTA serial# 128603402201451100000000
Acct# 100246XXXX Last 4 digits of accts # blankled out for privacy

Vonage Rebate offer # VON-5224

Thank you for any help and/or feedback

Signed,
Un-Happy Customer



Read The Full Thread:

Vonage Rebate Delays


I activated my vonage service from a retail purchase back in January. The Linksys
I belive your rebate will be sent 5-8+ weeks after you have been a Vonage customer
I signed up on Jan 22, 2005. To this day, its been 111 days. I have checked the Vonage
I got the PAP2 from CircuitCity with a $10 rebate from CC and a $50 rebate from vonage.
Please allow 4-6 weeks after claim has been received by the fulfilment company
Use the insert image tags above
I activated service back in January also. Sent 2 emails about the status of my rebate
I can guarantee that it will cost more than $50 to hire an attorney.. Be a bit careful
For people interested in joining Vonage, you might want to place a phone call to
I faxed a complaint letter to the Executive Office of Vonage and got my rebate about

rich_li_ny posted "[font=Arial:bfb1841a4e] On December 11, 2004 I purchased a Vonage vt1005" on 11/10/2005

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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