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Vonage :eek:
My life as I knew it ended on 01-31-06, this is the day I signed up for Vonage.
:eek:
My life as I knew it ended on 01-31-06, this is the day I signed up for Vonage. As of today 05-03-06 I am still waiting for my number to be transfered from Verizon. I now have trembling hands, my dialing finger is wore to the nub, my dreams now consist of "I am sorry, please expect an email in 48 hours", the rolling of my eyes has caused them to stick in a skyward position, my eyebrows now permanently meet in the middle , my hair...well it was pretty before I pulled it all out, and my right arm is almost attached to my ear from waiting on hold.
Today was a big day for me, I filed a complaint with the FCC, I left a voice message for the CEO of Vonage Jeffrey Citron (1-732-528-2600 select #2 option and then enter CITRON) and I also follwed it up with an email jeffrey.citron@vonage.com Don't know if this will make a difference, but hey it was more productive than the two hours I spent on the phone today with Verizon and Vonage. I am very impressed with the 1 month credit Vonage is allowing me on the 3 months of double phone bills....awful big of them considering this mess is all my fault (according to them).
I am now going to bed so I can get a little rest before this night mare starts again tomorrow.
UPDATE!!
I received a call from Vonage at 8:30 this morning.....guess the voice message and email helped. I have now been assigned one person to work on my account. He said I would be updated as new information is available. I guess I will give this 1 week and see where I am at. Wish meluck...I need it.
Read The Full Thread: Verizon Customers - How long did it take to transfer your #?
• Well, I emailed Vonage for a status of my LNP and surpising enough I got a response
• It isn't Vonage holding it up, its Verizon. Mine took 5 weeks, I have heard less,
• Updated Date: Number Transfer Progress History:
June 8, 2004 Awaiting Letter
• I currently have Verizon land line. I started Vonage service on 2/22. LOA sent
• You started your service on 2/22?? Can you please give me the lottery numbers for
• Verizon - Pittsburgh, PA market - took a couple months
November 28, 2004 Awaiting
• Thanks Jockey & Maaz. Looks like about a month & a 1/2. Not too bad of a nightmare.
Now
• Mine took a little over a month.
December 29, 2004 Awaiting Letter of Authorization
January
• Verizon in the Tampa Bay area:
One LNP requested Nov. 30: still waiting.
Another
• Verizon NoVA member. Just submitted LOA on 2/10, Verizon got it on 2/11. We'll
aNightmare posted ":eek:
My life as I knew it ended on 01-31-06, this is the day I signed up for Vonage." on 05/03/2006 |
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