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Vonage Forums Archive By Date January 23, 2007 |
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• I am pretty sure no one in this thread is a Vonage employee to start with. Some of...
• sorry, the last part was...
when I pointed out my number wasn't not on the list...
• Hi,
No need to be rude. I have lived in the UK for 30yrs. I have NEVER HEARD of NGN....
• This was the toll free number for v-access that only lasted a few weeks. It was good...
• Well I won't say sources but if you look at the companies structure it looks like...
• The installation instruction for VT2442 shows either way (i.e VT2442 can be after...
• It will.
http://blogs.zdnet.com/ip-telephony/?p=1078
Good luck....
• Hey thanks!!...
• Hey thanks for http://vonage.nmhoy.net NateHoy!!
I have spent hours on...
• I called to add the QoS feature to my Extreme-I service and was told Shaw no longer...
• similar issue here in kentucky. I can receive calls from cell phones and other...
• unfortunately that motion is not yet passed...we still need to wait and see. wait...
• Not to mention the fact that a chargeback which the vendor sucessfully disputes...
• I posted this in another thread, but I had similar results using the voip test on...
• Hey great work, I think this is now solved, a lesson learned the hard way....
• This suggests a problem with the Belkin. If it's running a firewall, try turning...
• Skuruba, your VoIP test results are totally wacko, with extremely high losses...
• I think you've got the right idea. The experts seem to like the WRT54GL (not the...
• That sounds like a good move. You may also want to search the forum, particularly...
• Did you even look on the international rates page? NGN is clearly listed there...
• YOU COULD APPEND THE MIDDLE INITIAL ON THE FIRST NAME FIELD. THE SYSTEM WILL TAKE...
• I closed the account for my old credit card, so I need to update my card info on file...
• "Big" a meaningless term... My brother in 518 has toll charges to call his neighbor...
• All three 518 V-Access numbers are in the Albany rate center. 518 is pretty big,...
• That is a large area code, maybe thought that having 3 numbers available might...
• Interesting update
When I first became aware of V-Access, (two days ago)...
• Go to your Vonage dashboard, click on BIlling, click on Request a Credit....
• Vonage won't have a mess. Let the buyer beware.
Free is a relative term.
I've...
• No it's not. As I said above, the numbering scheme really is quite simple. Furthermore,...
• I think MANY will read that page as "no toll charges" if they select a area code and...
• I would call Vonage back again and talk to someone different. I have called customer...
• I tried to do a voip test from this site just now and here are the results, note that...
• In in Cambridge (519) and am having this same problem.
A number of time now...
• No it was not a mobile number. So phoning the UK is a bit of a gamble!
I suppose...
• I was going to suggest that maybe they were dialing a cell phone (mobile in the U.K),...
• roscopo wrote "when I called Vonage about the v-access numbers. They told me if...
• If you've lived in the UK that recently I'm surprised you are not aware of the concept...
• Well called Vonage today to find out the steps to cancel my account. When asked...
• If you look at the install instructions, it shows to put the Vonage adapter after...
• gerryg wrote "which is false representation if you are correct"
It depends...
• All I know is when I called Vonage about the v-access numbers. They told me if Vonage...
• Hi,
I phoned a few numbers in the UK which I was told were free. Apparently anyone...
• What kind of billing error did you have?...
• >> Again, http://www.localcallingguide.com/ has the information about...
• >> I am 100% certain that callers not in the few towns I mentioned that are...
• -
Just had my first billing error, so far $36 plus taxes. Did they care? NOOOOOO...
• Just had my first billing error, so far 36usd plus taxes. Did they care? NOOOOOO
I...
• Are you sure that's accurate?
That's worse than dial-up
Also,
You...
• The QOS posted from the tests are not the same thing as the QOS setting on the router
A...
• Remember though, we don't work for Vonage, we're just customers of Vonage. I know...
• try calling these number for advanced tech support:
1-888-280-5440
1-888-312-8972
1-888-312...
• what is the exact model number of your modem and other devices?did you try rebooting...
• At this point in time, everything is ok here in SE PA....
• You can't use your own, but Vonage has a couple.
http://vonage.com/products.php?lid=nav_products...
• Odd problem, started a few weeks ago. Periodically, inbound calls show up on caller...
• I am having vonage from the past 2 yrs and was very happy with the reception. Recently...
• The fax rings, the message area says that a connection is being made and gives the...
• Instead of using a analog telephone adapter ATA, can I just use a regular IP phone...
• Trouble is, the website says nothing about pay phones, and the person in billing...
• I want to add one more thing. The IPQoS page of VT2442 now has "enabled IPQoS" and...
• Here in Canada if the number is long distance and you tried to call it without the...
• That was a special Massachusetts tariff for cell phones and pagers which was eliminated...
• jcovert,
I was not suggesting area codes have anything to do with tolls.
What...
• I'm trying to get all the numbers provided by the Vonage forum VoIP speed test as...
• gerryg,
It is a common misconception that area codes have something to do...
• I don't know how many people here use the tollfreeplus feature but from the lack...
• I just did another test. This time the Qos is higher. But the comment still says,voice...
• Thanks for the info.
I have put the VT2442 before my router (i.e Cable modem -...
• I didn't mean to insult anyone. But I'm amazed that no one on this forum appears...
• Another speed test you can use is at
http://testyourvoip.com/
Place...
• Same thing here near Pittsburgh, PA. Looks like it's regional at the very least....
• I just re-read the Vonage V-Access page, it states
"
1. Dial the Local access...
• It seems a shame Vonage won't clarify what is "local". There is no wording on their...
• if there is no username and password, choose the default: obtain ip address automatically...
• I agree, it appears to be a charter problem. If you can get charter to come out and...
• I'm a bit taken aback by your post.
We are an independent forum of people who...
• I'm amazed that this forum is unable to produce a definitive answer to this question...
• Can't seem to get incoming calls. calling from outside to a Vonage number returns...
• I could tell you that they aren't too common, but I'd be lying to you.
It may...
• Canadian employee called us from his vonage line & we successfully received...
• This latest issue may be the one that forces me to have to dump VOIP. The wife has...
• I'm with you on this one. I've been having continued problems with vonage - getting...
• Service has been restored here too. At least the outage was less than 24 hours long....
• There is a post on the vonage dashboard indicating they are havintg technical...
• I have an issue with our vonage account - noone can call us.
Since my wife and...
• I've had the same problem all day here in Baltimore. I've been having continue...
• Back in June, blutarsky wrote that he had called a family member who had received...
• I've noticed this same thing whenever I reboot my Vonage device. Strange you say...
• If you want a speed test you could try
http://www.speakeasy.net/speedtest/
Be...
• I was having the same problem this morning. Placed three separate calls to Tech...
• I tried calling Vonage tech support about the same issue.
They hung up on me...
• I've seeen this same issue at times when I would reboot my cable modem and Vonage...
• That's easy. The tests consume network bandwidth. That's something that costs...
• There's another thread right now about not being able to place or receive calls,...
• i live in PA - no calls can be received - but i can place calls. Gotta love vonage -...
• I'm getting the same thing here in Utah as well....
• :(
I can dial local #'s out. Toll free don't work. And all incoming does not...
• Something is definitely going on. I've actually got two separate numbers on two...
• ...and have reset all adapters etc - I'm in St Pete FL, will email one of our employees...
• I'm getting the same issue too here in Washington, DC using Comcast Cable as my...
• Same here...
Verizon FIOS in Northern NJ.
Symptoms are that the phone...
• Same problem as Chris9p9. I get a dial tone, but can't make outgoing calls (getting...
• I should mention that what I wrote in the previous note about "sending caller name...
• I live in Northern Virginia, and all of a sudden nobody can call my phone number...
• jmelcer wrote "Caller ID information comes from whomever your service is being...
• I'm trying to resolve problems with my new Vonage setup but when I try to run the...
• It has rolled back to the month of September. It is a Panasonic 5.8ghz digital phone,...
• I can access www.vonage.com and login with my ID....
• can you not access the main site too....
• Same thing here. I've got dial tone, but most calls result in a busy signal after...
• I have a dial tone , and cable connection and modem and adapter seems fine. but when...
• I have had Vonage service for a little over a year. I have a Motorola Cable Modem...
• Is your computer connected to the wireless or the Vonage adapter? Is it able to...
• An interesting note from yesterday.
I was driving on I-95 yesterday morning...
• This would never cause an incoming ring to stutter. The voicemail stutter tone...
• The power light is blinking..=( we've tried to reboot everything one at a time,...
• It depends on what state he lives in. Dialing plans vary widely.
Telco central...
• It sounds like, for whatever reason, the phone adapter cannot supply enough ring...
• hmmm... your line must have been assigned to another customer the time that you...
• let me just inform you that a softphone number is not a physical line. softphone...
• what is your dsl provider??? is it a dial up connection???...
• can you pls check if you have a new voicemail in your account......
• I guess all you can do is dial the number without the 1, if it requires the 1 in front...
• well its been quite a whirlwind for vonage... likewise the company still have...
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