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Vonage Customer Reviews
Salt Lake City: impressions after several months
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Vonage Customer Review: One month with Vonage, and...
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Vonage Forums Archive By Date July 20, 2006

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There's no charge for disconnecting if it's after the first year of service. You'll...
Maybe so...... but he can effectively communicate in more than one language....
I did that. It will require a call into CS....
I have a little problem. I have had Vonage since Dec. 2003. I will say overall,...
i am able to call my vonage number with a local phone with just the 7 difits. i just...
What kind of wireless card do you have?...
I don't really have a problem with Vonage per se, just my hi-speed (Comcast) so...
I solved the problem by resetting the modem. Take of the power to the modem for 1...
I just purchased a WRT54GL wireless router and loaded it with the latest thibor...
I seriously doubt WEP is slowing you down by 65+%. emphasis mine Nobody...
if the dmz setting doesn't help, as far as my knowledge on routers is concerned,...
I am currently waiting on my number to be ported from Insight. In the meantime,...
The ports I've forwarded to the adapter, all UDP, are 53, 69, 123, 5060-5061, and...
Thanks for all the input. Still.... Is encryption slowing me down by 65+%,...
This is very true. But then again, someone could easily put a sniffer on the other...
okay, I can see now that you only have the phone adapter not a router. I am still puzzled...
Yes, you will more than likely need to import the equipment. Which is a hugh hassle...
I'm not positive, but my understanding is that the device is tied to the account,...
There is a cancellation fee if you cancel between 30 days and a year. A lot of people...
Hey all, I have been reading these posts and the insight has been great. I do...
Cgallo, I'm still learning the terminology here, so bear with me. I did make...
Try the "Retail Activation" on the Vonage Home Page as follows: (1) Select...
Ok, I tried that and amazingly enough, this time I did have a dial-tone. I tried...
Just curious: Your ethernet port is fried but you have a NIC card, correct? Why...
Yes. It jumps to less than 15 minutes from 5 minutes. It is less than a minute to crack...
something might be a bit off at vonage. i've had several issues where my voicemail...
just did that too same thing :(...
sometimes rebooting the adapter also helps....
I'm sorry to hear that your phone switch didn't solve the issue. One thing...
From what I see, that SHOULD work... What are the phone's IP/DNS settings? Are...
yes, i have still does the same thing...
Problem: My Internet connection is currently a single point of failure for...
Hi Scerruti, You really meant WPA is more complex, (not WEP) and the time required...
Do you mean set the MAC restrictions to the devices I'm using? How would that speed...
I am not sure if you have heard of iDirect. They are high end when it comes to satellite...
Cgallo, Thanks very much for your response and your suggestions. I'm...
Message deleted becasue it was a duplicate....
I doubt we're talking free. Price competition -yes- In all commodity...
None of the above....
Have you deleted all your voice-mails that you don't want saved and then exited...
Maybe I'm wrong :? ...but why is he able to get the full upload speed? I guess to test...
While that may be valid for you, that's not the case with the majority of Vonage...
Can you help me with my phone transfer?...
there are 4 jacks in the apartment. One in each bedroom and one in the kitchen....
It would be good thing...................
You need to put tape over the jacks and hang a tag on the unplugged cables warning...
Due to how long it's taking for them to transfer my number over, Vonage has submitted...
Thank you...
Do you have a TiVo, Direct TV or any other device that may make periodic calls?...
For what it's worth, I have my wireless router set up to exclude all except certain...
Same issue I am having. 3 out of 4 calls in the caller can hear me but I can not hear...
They reply was that US mac address and UK mac address are not inter changable....
[/quote] Do you mean set the MAC restrictions to the devices I'm using? How would...
Mine does the same thing, but I don't have any voicemail messages. Anyone else...
Maybe I am wrong here, but why wouldn't it affect his speed? I assume he is using...
I think that point of me having a Vonage is taking my phone number anywhere in world....
yeah, sorry... the issue is one-way audio ... can't hear anything on 1 side of the...
What kind of problems with incoming calls? Not one-way audio is it? If so I have...
Here is what i found in my apartment, not sure what to disconnect so i tried unplugging...
The phone port on your PAP2 should also blink when you have a new voice-mail....
This would be problematic because non-standard number formats may cause problems...
I believe in the UK and Europe they are using 1.9 ghz cordless units. I had problem...
I don't think there is a way to do it through Vonage. Some phones will strip the area...
Ah......cute. Live and learn....
Thanks for the reply. One is an incoming to our virtual number from the New Orleans...
Location: Strongsville, Ohio Connection: T1 (SBC) PAP(S): RTP300RB &...
If you ring UK customer service 0800 008 6000 and explain what you want to do, the...
:-D I was wondering if there is any way to remove the area code from the caller id...
Are they outgoing or incoming calls? Do you have any sort of call forwarding/network...
You sir, have a command of the English language worse than the offshore tech support...
I have had Vonage service for about a year now and I am very pleased with a service...
You might be getting a lot of interference. I have a WRT54G and get my ISP's full...
You've got mail...that stutter tone you're hearing is a voice-mail....
I have a PAP2 and a Linksys router....all is well but I was wondering, why does the...
Ran another test here and the as well: Speed test statistics - Download...
There is very little on your end that you can do to remedy this. Make sure to go through...
Number portability is easy - that'll come. But that's missing the point,...
You may want to run some ping tests with your system first. If the pings stay constant,...
Do you mean set the MAC restrictions to the devices I'm using? How would that speed...
My LNP went better than the horror stories had led me to believe: July 6, 2006...
On wireless downloads, I typically get half (4Mb) of my wired speed (8Mb +) Upload...
Let's see if I'd switch? I can call for free, but if I want to receive calls,...
I look before I started taking things apart and I couldn't see anywhere there might...
WEP will certainly slow your connection down a bit. You could try restricting...
I too have the RT31p2 and it does give off a little "arcing" spark when you insert...
I tried this test several times and every time it shut down my browzer. Something...
ACR is my second most missed feature that I lost when I moved to vonage. My most missed...
The user info format is 11111111111, no hyphens. I changed the RTP to 10,000 but...
I would just like to be able to enable/disable call forwarding from the phone by...
I told you that you wouldn't have to wait long, but I didn't see this one coming:- Gizmo...
Steve, Thanks for your reply. You confirmed my fears. But I'm hoping that...
Any one have idea, which setting required to connect SipXphone softphone with...
plug the mp3 or U disc into any PC and make Vonage calls! No installation is required!...
For almost a week I have been getting nowhere with customer service (CS). All I...
mmm i wonder why.. tried eliminating / including surge protector on your vonage...
So before I amped up my complaints to comcast, I plugged my PC directly into the... Results - MOS Analysis From You TO Boston Media...
Without seeing at least the format of the user info you've put in, kinda difficult...
Well I just got a reply to one of my post from a Vonage employee in the number change...
Thanks Lithicus for your reply. I followed Vonage's instructions to a tee. I...
Presently, my Faxtalk system is still on my old line. I will try to figure out how...
I'm curious as to which part(s) of the router spark.... The RT31P2 has always ran...
Now the trick is to figure out how & why your adapter got fried. With a properly-designed...
I managed to find the main inside the apartment hidden behind some shelving in...
Thanks guys, I dont want to wait till I get to the new country and figure out that...
I have PBX experiance but not with Allworx. In any case I would have Allworx...
Ammmmazing, you guys are still talking about the SAME issues we (babyboomers...
Interesting. The symptoms- flashing phone light on the adapter in particular-...
Vonage allows ONE type device to be used, and not any more. So if you want to...
Its really pretty simple just disconnect the Telco from the box outside. May need...
I have experienced extremely unreliable call quality while using Vonage with...
I finally got around to checking the jacks and sure enough I found a corroded wire....
Well the short answer is yes you can. I assume you have an old 4X8 system. The telco...
That may work, but if they physically disconnect at the far end of a long landline...
Has anyone been able to connect an Aastra 480i IP phone to the Vonage network using...
I'm not having a problem right now, but I thought the group might be interested...
Home Depot, Lowes, Frys Electronics, Radio Shack, Graybar Electric, MicroCenter...
That is a MUX box and you wantto close that back up and leave it alone. :o I would...
Hello, :eek: 1st I would look at the distance between the two end points....
Most of your VoIP results got cut off. Please re-run the test and post everything...
Ouch! I must admit to being very surprised. Just to be sure, if you have or can borrow...
The WRTP54G supplied by Vonage will do this. A lot of people would prefer the two...
For question 1, the answer is that you are correct to be concerned about the delay....
Please post the technical details listed in the sticky post at the top of the forum....
Is it possible to activate call forwarding by dialing a feature code on the vonage...
Additional Info: 1. Your location Salt Lake City, UT 2. Your ISP name and...
I have two Vonage phone lines. Always at some point, I am enabling call forwarding...
Well, I've purchased a Panasonic KX-TG5632M 5.8GHz phone, and the problem persists....
Nah, Vonage will not release it for 30 days. You should be OK....
Before you do, please run another VoIP test. Do this one with a test call to Boston...
I would prefer the WRTP54G, but it will cost a bit more. On the other hand, it also...
I recently have had a really screwy voicemail problem (about a week old now). In...
No dial tone in my vonage service. The MTA on the motorola vt1000 is on continuously. Rebooted...
If this is a satellite service, I'm afraid the answer is that it will probably never...
You are correct, this is a problem for travel use. However, I found a source for...
I dont think that Anonymous Call Blocking goes far enough. I want to be able to place...
So have you tried faxing? Did it work all right?...
25.2mbps down I love Comcast @ $20 a month. 352kbps up - Blasted cap!...
You probably can, but unless that box is in your apartment you had better leave...
Lithicus, Thank you for your response. No, our Vonage accounts have remained...
Hi: I've had Vonage for a year: it's wired to my desktop Mac. I want to add a wireless...
Hey, if the loa hasn't been received they can send you a new one. Also, if you need...
The disconnection fee only applies to 90 days now. Also, to see if your old number...
As a Vonage employee, I must reccomend you do not cancel your landline service....
I work for Vonage under a outsource vendor. Let me see if i can assist you. During...

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