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Vonage Forums Archive By Date December 29, 2005 |
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• The point is, it's not even close to being as advertised.
Now, if you're satisfied...
• I have a similar setup, except I am using a WRT54G where you are using the D-Link....
• Well, it COULD be the Vonage router I'm using, but it's brand new, so unless it's...
• Does this mean a (shiver) new firmware update is imminent, or is this a server fix?...
• OK, it's midnight, so I can be forgiven for being longwinded. So here goes...
Put...
• *****************NEWS***********************
The bug was found and...
• This happened to me.
Spent about half an hour on my cell phone to tech support....
• I must have gotten .58 pushed to me today at some point. I haven't used the phone...
• Since your RTP300 was described as being the main (first) router in your initial...
• Sorry you're having trouble, but we can't help without knowing something about...
• jassmithus,
I am having the EXACT same problem as you are....would appreciate...
• First please take a deep breath and get calm. We'll try to help.
You shouldn't...
• I just powered up my new PAP2, and had some odd trouble with it.
I must say, the...
• Do I then lose any of the supposed QOS capabilities.
Is this QOS even for real?...
• I must start out by saying I'm glad Vonage started this hold Internet Phone thingy....
• I haven't had any issues with the new firmware. Sorry you are but there is not need...
• I'm having the same problem with my BEFSR41, after upgrading the firmware to the...
• well if no one's used it with vonage, anyone have other recommendations on a good...
• Finally got in. It was a cache issue (Why do their dynamic pages cache???)
Anyway....
• I ended up buying Vonage after another VOIP firm failed to deliver an accurate...
• =|
I guess a half-assed product is good enough for you. Log in to the web site lately?...
• Yeah, if you keep hammering it then it locks you out for 15 minutes. And if you keep...
• Some people have reported success in configuring such a setup as follows:
-...
• This is not really a VOnage question, but I am hoping some smart technical folks...
• Still F'd up.
I even requested a new password, think maybe that's what got...
• I am just curious if there is snow/ice in iowa/illinois. If your cablemodem lines...
• Good Riddance! :-({|=...
• Okay, first of all, I've searched the forum, and found some topics that sorta touched...
• I'm leaving too. After 8 months to get my number ported and the problems ever since...
• my wrtp54g is running on .58 with no issues. rough start up out of box but running...
• check if there is any usb on the modem? remove if any.....
• is this done any differently than a conventional lnp? i understood that i didnt...
• All okay here in Chicago, aside from the website being down nearly all day. Just...
• its called a winback, and yes it can be done....
• I own a business with 3 CO POTS lines. Here's my little bit 'o weirdness...
When...
• As stated, its all about the ringer. I have 3 Western Electric's and a newer style...
• I guess YMMV. It's working flawlessly for me now....
• No it's not.
Same old stuff....
• Hmm, looks like the Dashboard is back up and stable [knock on wood]....
• I am in Iowa and getting no dial tone on my PAP2 adapter. I have tried connecting...
• I like that.
:twisted:...
• I just got this notification from Vonage regarding my existing Sprint Total Sense...
• new firmware came out today. lots of downtime and trying to get it to boot properly....
• My guess is that the ringback you are getting is also being generated by the ATA....
• Like their ads say, "People do stupid things."
And I'm feeling pretty stupid...
• I don't know how you guys are getting in, even briefly. I've been trying all day...
• I'm having similar problems, except for me it happens right away. Someone calls...
• I have not been able to get voicemail for over a week. I got a ticket last Friday and...
• That's what makes me laugh (or cry, to be more accurate) about Vonage. The techs...
• One has to wonder how good the service is that they are promoting when they can't...
• I agree. This is my situation right now as well. I forwarded my incoming calls to...
• yeah, calls going right to my network availability number. however, i can connect...
• ok i've been playing with this thing and combing websites for 4 damn hours. I was...
• I just wanted to add that you CAN get a credit over the phone; I've done it in the past...
• for the last few weeks I have been experiencing SERIOUS problems with my service...
• Yep. I've got the same problem, and today I've explained to CS today that if I don't...
• call me crazy, but wouldn't the "Vonage Service Status" box over there be a good...
• Speaking for myself; I may not. I did finally speak to someone in customer support...
• I have been using a WRTP54G router for a couple of months now. Frequently (as in...
• Now we're back to "Document contains no data"....
• I might be with you on that.
The site outage is only a small part of my frustration....
• Sorry, I had never been to the link and didn't realize that information was required.
Just...
• [quote="NateHoy"]
I went to get credit since I spent most of the day without...
• I just got in, on the second try, but it is slllooowww again. Once I got into Dashboard,...
• Please be a bit more careful before you post, that's wrong! 1.28.00 is at least...
• I try to log in but it just dumps me back to a log in page....
• But back when he posted the information, in May 2005.... ;)...
• It's speeding up a little more each time I navigate from page to page. Still not...
• Interesting...tried to get on but front page was even stalling out, but I managed...
• Please be a bit more careful before you post, that's wrong! 1.28.00 is at least...
• ...main page is down now...nobodys getting in......
• True, though to be fair your personal photoblog doesn't have to pull data from...
• Dashboard seems to be working for me now, albeit painfully slow.
At least...
• I hate to be the one to point out the blaringly obvious. .
but the web server...
• HA good point - my stupid personal photoblog doesn't have these issues - host it...
• Websites are not emerging technology. There is no reason why the "dashboard"...
• For what it's worth, I was just able to log into my Dashboard. If this is like the...
• I can't believe that again today the site is down. This is becoming a frequent (and...
• I have had Vonage for a couple of months, and I have received repeated complaints...
• dmesser,
I am in the same boat, signed up for the service (since 12/21) based...
• I think we all agree that this is an emerging technology and there will be issues....
• This is being discussed here:
New customer - Vonage site unavailable...
• Exactly. I bought in on the promise. Which, so far, hasn't been delivered. This...
• I am not sure this can make it back on topic.
Locked,
:(...
• Ahh, yes... Nothing like than an internet forum to bring out the intellectual...
• I sure agree that Vonage needs to get a service interruption message online for...
• While it is annoying that Vonage has had some problems lately, I think we all switched...
• Yep - this is exactly the sort of thing I want for my MCE. It just seems such an obvious...
• Once again. . it just warms my heart to think that YOU actually think there are Vonage...
• Does this work on a PPPoE connection though? The default configuration is to obtain...
• just got an email from vonage....
so, there ya go. :roll:
just find...
• Still needs a PC contected to your phone line. As the Vonage call is coming in via...
• Sounds like your VM from you cel provider is messed up. This isn't Vonage's problem,...
• Ultimately, I'm still a Vonage customer because the actual phone service itself...
• Dickhead, this is a forum where people can get answers. We don't need twerps like...
• PS: For comparison, here is a chart, based on user reviews, from DSLReports/BroadBandReports.
ht...
• I would contact your cell phone company and find out why they are allowing people...
• I got ahold of someone in Customer Care this afternoon. They said that they have...
• Exactly...and no, you're not going to test it for me!
Regards
Nigel...
• :roll:
I *do* wish Vonage would start putting outages, explanations, and...
• I love the fact that everyone on here actually thinks Vonage gives a damn about...
• "what do you expect for the price you are paying."
Exactly what I was told to expect.....phone...
• Are you saying that when people call your Vonage-based phone number, which is...
• Well, I think I'm done with Vonage.
Little did I know that if Vonage is down...
• I have tried unsuccessfully to port my number to my vonage line. 803-396 area....
• Technically, you don't want the equivalent of more than 5 traditional phones....
• We're all having problems with the site, but is there any Vonage tech on here that...
• I don't know about the Vonage UI for MCE, but for caller ID on your MCE go here:...
• It seems it's becoming more frequent as of late. I was more patient & understanding...
• I have been a customer since October and while I am very happy with the call quality...
• New customer here. This is something I've noticed too.
Vonage = small company...
• I currently have two of the older linksys vonage adapters and a bunch of PC's behind...
• 1. $$
2. Don't need the dashboard all that much.
3. $$
However, I do agree...
• Are you using a proxy server?????...
• You have to use jack #1 only, but you can buy an inexpensive jack splitter that will...
• My number ported just fine in less than 2 weeks. Remember, the FCC probably doesn't...
• It depends on the phone. Newer phones don't overwhelm the ATA that easily. Older...
• Has anyone had any problems with the DSL line a day after your Vonage is activated?...
• today is my billing day - so if they manage to bill me on time, when i can't get into...
• I thought the current-day end-users were the beta testers?...
• I just got my service activated yesterday.
The customer support folks are...
• haha, it's been down all day...
• I'm a new customer, just as of today, I called and they told me they are having issues...
• The number for Vonage Customer Support is 1- 877 -272-0528 :)...
• Well, sort of. Vonage runs a parallel 911 service that answers calls, verifies...
• I saw just a blurb on the web site saying not to connect more than 5 phones to Vonage....
• My solution for ACR/call filtering solution has been to buy a Sipura 3000 (the...
• Nope. .they don't listen. .and they don't care. . .
You'll figure that out...
• 1-800-272-0528 answers with recording that number has been disconnected. Attempt...
• thank you. So I just want to understand this. If I call 911 it would be like I was phoning...
• I have a linksys RTP300 router that has two telephone jacks in the back. I would...
• You ONLY need the "8080" if you are trying to access the router from OUTSIDE its...
• no .. i did not configure the router .. my main problem is that i am not able to go to...
• I'm a bit confused. In step one you say you unplugged power from the router. In step...
• Just so. Like Kevin, I rarely change settings, but many people do so all the time....
• Did you try typing 192.168.15.10:8080 into IE?...
• :( tried that too ...
1. I disconnected the power from the RTP300 router
2....
• Yes, I noticed this last week. I called them up and they told me that it is a known...
• I also have several wireless devices. Just wondering If it was worth moving to...
• Can u enable /disable call forwarding without logging in?....there is nothing...
• Did you try this? What results?...
• That indicates that port 5060 is open to the testyouvoip.com servers. But Vonage...
• You are right, of course, that the website should be more reliable. Given that...
• The Caller ID display won't pull the info from the phonebook (the phone system's...
• Nate- The test call did work, even if poorly. Doesn't that indicate that the ports...
• Thats a good idea.....maybe when you log into the router have all of the settings...
• Thank you for responding. I wonder if many are even using the service tho. Anyone...
• what is so great about the dashboard? I go on there maybe once every few months to...
• So what is the 'annoying caller ID' thing?...
• I think you've made the right diagnosis....
• I completely agree. I'm surprised that Vonage does not provide a simple way of...
• LOL-I'm a bit upset & frustrated due to the dashboard being down right now,...
• don't connect the ethernet cable to the internet port of the phone adapter, just...
• That wouldn't.
In order to access your Vonage router, you need to plug into...
• Im just test driving it for a few months...cant get them to port my number over....cant...
• Thanks for pitching in with ideas...
I get the error cannot find server "The...
• Because, at the end of the day, my Vonage phone line has always worked, and a similar...
• Yes I do hear ringing when I call someone, but it cuts out as soon as they pick up the...
• Well, they provide a service, and an important one at that, so they should plan...
• I am becoming very upset due to Vonage's frequent web dashboard outages in which...
• This seems to be happening a lot for me as well.
Unfortunately, my phone is forwarded...
• Until 4-5 weeks ago, Dashboard downtime WAS considered WAY out of the ordinary....
• so far, i haven't had a need for the dashboard. i'm still not completely set up with...
• If this is the norm, why do you all still stay a Vonage customer?...
• grandma says hi!...
• Just joined a few weeks ago myself .....been down at least 5 or 6 times that ive noticed....if...
• i agree. i've been a vonage customer for less that 2 weeks (with 10 days on vacation,...
• I beleive the purpose of this site is for people with crappy internet connections...
• Dunno...my router is 2mm away from my computer and monitor. And a few inches away...
• Basically, it means that you don't have SPI any more (Stateful Packet Inspection),...
• rather sad that this is something which is accepted and not out of the ordinary....
• Been a rather common occurance here lately....give it a little while and it will...
• The Dashboard is down, and the customer service 800# (866-243-4357) is just ringing...
• Me
Who said that I did not have the OK from Vonage?...
• I just signed up with Vonage yesterday, and there website is down, and when I call...
• doesn't it say at least 4 feet away from any cordless phones (or maybe just 2.4 GHz...
• The only way I could get Vonage working was to disable my firewall on my WRT54GX4...
• I read in the vonage installation That the router should be 4 feet away from any...
• They needed this site so you could log on 24/7 ...unlike the actual vonage site...
• I had the same issue. Only thing I could do to set up the adapter initially was plug...
• I signed up a few weeks ago and it has been down as much as it has been up seems like..
Maybe...
• Just contacts is not really what I wanted but looking more into their site they...
• Damn. We had a power outage and I want to set up simulring from work. I guess I shouldn't...
• Same Here....You're not alone......Been like that since last night.......
• This is not a wiring issue.
This is no-way audio. Your ATA will provide dial-tone...
• Anyone else have problems logging into their account - to get to the dashboard?...
• down again, 8:45EST. its been completely down a handful of times since i signed...
• Important information, that. It is VERY possible that your local service provider...
• That could be good news Trigga!
Sky claimed that they had had one dial back...
• Steve, Thanks for the reply
I assume that the phone lights are not lit. Is that...
• http://www.cbuenger.com/mcecontacts/index.php...
• What happens when you try to access the settings by going to that address?
What...
• I am moving back to brazil and would appreciate any and all comments from people...
• ff...
• Used Bandwidth saver to lower requirement and now SJ party can make out that I am...
• Ok, first off, thanks for all the quick responses. Unfortunately, I'm still having...
• Hi Anu,
I have a similar problem to yours - the phone led on the PAP2 is not lit....
• I have an Broadband cable internet connection. I am unable to Configure the VOiP...
• All 911 calls in the GVRD are answered by Ecomm so I'll offer an answer for you. I've...
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