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Vonage Forums Archive By Date March 9, 2005 |
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• AT&T has one as well. It (incorrectly) still reports my number as "portable"....
• Finally after many hours of experimentation I have my config in a reasonable state.
My...
• PhoneEar, that is interesting. I think it is important to mention at Vonage has...
• See my posting here. I didn't want to hijack this thread with requests for testing.
http://www.vo...
• I recently posted the following article on my blog:
<Excerpt>
In...
• In adding a virtual private number to my account, I went to the webpage to add a VPN,...
• I had 4 blinks for over a month while I was overseas, I sent a ton of emails to tech...
• We are hearing reports again of another unnamed ISP thats is intentionally blocking...
• Thank you for this thread. I also have (did have!) the PCX1100, since it's beginning....
• I will, thank you. Big East fan here :)...
• for jdr30
i sent private message with info about my account
please let...
• When is Vonage going to add more area codes???
I notice none have been added...
• Yeah, I'm going to see if they can replace the box with another one, preferably...
• Sure. I'm heading to Chicago in the morning for the Big Ten Tourney all weekend....
• Oh, i missed the ;)...
• I was kidding. I know they are out there. Just seems like there's been a lot is all....
• I am getting the impression that the new update sucks...
I would recommend...
• This would be very easy for me to setup. Would you like to spearhead it?...
• No, never, it is not what we are about.
Do a Google search for vonage + "any nasty...
• One thing I had thought of was reference page of acronyms. Maybe even a link with...
• OK, then how about a forum all by itself for ranting and raving about service. :wink:...
• I really do listen. I want everyones visit here, members and guests to be as enjoyable...
• I liked the first spot better, Dan. Just my .02...
• Have you tried a different phone? and is this plugging into a phone or your house...
• the 24.99 is a personal plan. The person signing you up screwed up.
Business...
• You are the man!!! That was fast. Must be dark at "the Beach". It's 18 degrees here....
• This has not gone unnoticed. I am working on it.
I am also looking at Google...
• The moment you plug the line back in to port 1, it turns to invalid status again....
• I have thought the same thing. Maybe even a button similar to posting a new thread...
• There are lots of merchants either switching to or thinking about switching to...
• I bet they are signing up customers so fast (15,000/week), they can't keep up with...
• Earlier this afternoon, after I found the blink count was 4, I re-wired my Network...
• I am telling you that since this upgrade that was done in the middle of the day, whoever...
• See the problem with VOIP and credit card processing is... VOIP sends data in packets...
• I had this same problem with Brinks and Vonage. Here is what I did. Called Brinks...
• Ok- here is my fix. set static ip on rt31p2 to 192.168.1.10, set gateway to address...
• I read your post and I'm going through this with a large merchant of our own. The...
• Did you try to put the VT1000 behind the router yet? i.e. cable modem->router->VT1000,PC....
• I got mine to work right out of the box. I have a D-Link DI-624 wireless router and...
• yeah dude, there is prolly 6 other posts on this very forum page abou tsuch setups.....
• Josh Hope wrote:
Such an accusation has no merit.
It is an ad hominum...
• It cost me $9.99 to add a virtual number. Does it cost me anything to cancel it? And...
• I brought Vonage with me from the USA and as soon as we got DSL (ADSL) I hooked it up....
• I have the same observation. I rarely get through, and usually get frustrated...
• Hi Icehot....
I have always had good internet connectivity. Never lost that.......
• Probably some temp special offer. I know they offered me something similar to...
• Hmmm...
Never heard of a $24.99 business plan. As far as I know, business plans...
• Hello, I sent the following message to Customer Care on 3/1/05:
"I have installed...
• I personally use a Jabra headset ($100 Best Buy) that I am very happy with. It received...
• When you got the modem blinking, did you also lose the internet connection? (4...
• So how did your softphone recognize the headset? I understand that you have a bluetooth...
• I'm having the same problem and it seem to occur more often everyday.
Refer...
• After a 2 hours of hold time I was privilaged enough to talk to a very nasty Customer...
• This config worked for me also right out of the box.
http://www.vonage.com/help_knowledgeBase_art...
• My set up is as follows:
RR(SE WISCONSIN) 5M down / 385k up
RT31P2-Phone...
• You could use that splitter on your adapter, run the wired phone into the second...
• Don't call the 866 number. It never worked for me.
Instead, call their main...
• I have been looking around the forum and I have seen a couple of references to different...
• There is a lot of information on this site about this topic. The key is to not plug...
• If this is indeed the case, I'm very disappointed. I was able to choose the numbers...
• Didn't find this anywhere else sooo...I have my Linksys RT31P2 hooked up and working...
• OK, a little better.
20 resets later, this is what I have now.
My Results
Download...
• i spoke to a very helpful Tech support guy and turns out that it seems to be a faulty...
• Since the devices are useless to anyone but the original purchaser, when they...
• I just disconected my Vonage for the time being........
• here's my setup, my modem and first router are upastairs in my bro's apartment.....
• Why don't you set it up to forward your call after say 15 seconds or so, that way your...
• Here are my results:
My Results
Download 3,921,056 bps
Upload 303,056...
• I'm on hold now, have been for about 30 minutes......
• I got lucky, been put on hold for 30 minutes and then a tech guy took my call. He told...
• Well here are my results from the speed test.
My Results
Download 1,148,168...
• SB5100>Microsoft MN-700 Wireless Base Station>Linksys RT31P2
Been...
• Toshiba PCX1100 cable modem (dont laugh, I have had this since I first got broadband...
• I setup my call forwarding feature to ring my cell phone at the same time my Vonage...
• SB5100>Linksys WRT54G(Sveasoft Equipped Qos Configured)>RT31P2 (Static...
• I have had very good luck using a DSL Filter. Also, if you can get the phone numbers...
• I have had the Vonage service for approx. 2 months now. I purchased two lines and...
• yeah Shhhhhhhh!!!!! LoL.. I know, the couple times I had to call when I was wondering...
• I got a letter last month with this, if it does anything for y.. LoL..
that...
• That means Phone port one should be good to go....
• I signed up for Vonage and got up and running last Friday. The same thing has been...
• My Results
Download 4,871,432 bps
Upload 373,448 bps
QOS 95%
RTT 33 ms...
• mbhn5204, your evidence is compelling, but your conclusion is flat wrong. You...
• That's a great find scerruti.
I just purchased the TRU8865.
Thanks for...
• Thanks for the info...I did not see info on the msg waiting indicator light for...
• Uhhh no. That's why I'm so surprised that it says that. All I cancelled was the DSL....
• I searched through Uniden's site and found these notes:
There are other...
• I've been reading about all the trouble american's have with contact customer...
• The reason I upped mine to 1M was because of poor vonage service. It appears to have...
• Winger, I have the same phones and have the same issue. From looking at all the information...
• Is it me or does it seem that the customer service/tech support number is always...
• Plugged phone line into line 2. Phone 1 light remains lit. Restarted router. After...
• I didn't have to do anything to get it to recognize I had a voicemail. It worked like...
• New wrinkle... I was told to resubmit today... So I guess the clock is starting...
• I have the TRU8885. How do you setup the phone to recognize you have vonage voicemail?...
• Try line 2 - what do you get?...
• Right now Vonage customer service seems to be "offline". Both the toll-free number...
• I was transfered today. I noticed it before any emails were sent to me....
• They change the number if you guess it you win a free month!! j/k...
• I beg to differ.
.
I have been a Vonage customer for over one year. Never have...
• Glad things worked out for you. I love the Vonage Service. Now if I could only get...
• Yes, but I've never had to use it....
• Yes, I am only looking for a backup plan in case the Vonage router dies and leaves...
• I was thinking about mentioning that, but then you're stuck with another monthly...
• I have soft phone....
• that should have been testYOURvoip and not testmyvoip...
• I don't know if this is only happening to me, but I am getting very different results...
• Yay!!! Woo hoo!! So glad to hear the transfer finally went through. :-D...
• I also have the Uniden TRU 8860 (four throughout the house) along with my old cordless...
• I did a search for suscom and found nothing, it is a small cable company located...
• it won't work. vonage doesn't have a byod plan. of course you can go buy another...
• from what I've seen, most phones with built in answering machines, including...
• I think it sucks that 705 hasn't been covered yet. Think of the business they're...
• GLORY HALLELUJAH! IT APPEARS I'VE BEEN TRANSFERRED !!! I just called home for...
• Thanks for all your responses. From the sounds of what you stated this should work....
• wow, another great topic!
First, know what stutter tone BUT is what is FSK?...
• This has been happening a LOT lately on our vonage line - when I call from my cellphone,...
• With poor customer support a given with Vonage, has anyone considered keeping...
• I had this too. My guy finally found the tech the night before had set a port incorrectly...
• You're not the only one - same thing happens to me. I turned on email notifications...
• Vonage VoIP Analysis
Given your current Internet speeds, we estimate that...
• Am I the only one who has this problem? Could it be hardware related in any way?...
• drew, have you filed a complaint with FCC or state commission? If so, what happened?
Because...
• I was originally interested in Vonage specifically for SmartPhone as I travel...
• From what I've read here on many posts is that dead air is usually a result of latency...
• Update:
I called sales, got right through and got a second phone # to call....
• OK Folks,
Sorry for the Delay - But I needed it to act up again.
The Answer...
• I have two different very low end 900 Mhz cordless phones. The only feature they...
• I've recently started experiencing dead air during calls. Either myself or the...
• It worked fine for me at 12:09 PM PST...
• FYI, there is another thread about the problems in Mexico.
http://www.vonage-forum.com/ftopic4133...
• I faxed my LOA and bill the first time on 2/4/05.
When there was no change to...
• I get thru to the menu system, and every time i get past the last menu item, it rings...
• I can see everyone racing to respond with their winning combinations. It shows...
• I take it your transfer didn't happen today then? I was so hoping it would finally...
• the TRU series are popular. I have the 8860 model which is basically a charging...
• Bring it to a frined's house, or some other computer that has a NIC....
• I've always admitted that Vonage may not be the one holding up the process. That's...
• it's an older laptop, so i don't have a built i ethernet port, im using the pc type2...
• Just received this from the "mysterious" LNP Department - actually this is a hamster...
• I live in SE Michigan and I ported from SBC....
• 1 m service costs 100 dollars
i wount mind paying it, but will it work, because...
• i sent private message with my info on the vonage account
thank you...
• I am in the market for a new 5.8GHz phone as well. I was looking at the Uniden's w/o...
• <newbie alert> So what about incoming calls? Are you saying that the PAP2...
• Linux Router With Qos
5 port Switch
RT31P2
Netgear Wireless...
• I have now been on hold on my cell phone for Vonage since my last post which was an...
• agreed, for me it's choice one....and have been sitting on my request. Mine hasnt...
• Here's another active thread regarding calls from Mexico...
http://www.vonage-forum.com/ftopic413...
• Look at this forum, and maybe it might help.
http://www.vonage-forum.com/ftopic3855.html
I...
• I think the "expected" use of the phone adapters is to just have a phone or fax machine...
• I just set mine up last night, left 3 phones on the land line until disconnected...
• FWIW
The service is working fine for me. I called the customer service number...
• Since last week I have problems using my Vonage... First I could hear but the other...
• I can verify to get Comcast to send you a Motorola SB5100, your connection will...
• I've been a Vonage Customer for 2 years. Their service was not this bad before....
• I had to vote yes considering my LOA was received and sent to carrier on Jan 26. Vonage...
• Disconnect the feed to the customer access side of your NID (Network Interface...
• Mine is out too. I was on hold for 40 mins to talk about QoS and then it went down, now...
• Fair enough.
Technical issues:
For the last three days all my incoming...
• Hi
Just got off the phone with LNP Customer Service (was on hold for only 15...
• I have been having some QoS issues with Vonage so I called them last night. After...
• Your are lucky that you didn't let the smoke out of your phone adapter. You need...
• Good find! Sounds like the unit is defective, or you have it installed in a very...
• What about those with retail purchased devices then?...
• It may be true that Qwest is fast. I will not dispute that.
We are in Sprint country...
• I'm not so inclined to believe Vonage is always (or even often) to blame here.
At...
• I am on my second attempt to get this LNP done. While technically I am in the final...
• Maybe you would like to describe your technical issue in detail?...
• Service has been spotty at best. No Incoming calls. My connection is fine. The...
• Agreed.
The level of customer service is poor.
And the level of their...
• Three days of busy signal from Customer Service!!!
I am pissed .. for the last...
• If your existing router that is in front has QOS capabilities I would say yes. If...
• Fine here also - Milwaukee, WI...
• fine here....
• Actually, Burma has an oddball time zone. Its GMT +5-1/2 Hours.
Believe it...
• In-Account mins are not charged either.. since they are all incomming calls to...
• vonage can push new firmware whether that option is on or not....
• you have to go into the rt31p2 config and set it up for remote administration. can't...
• I had the same problem recently. A call placed from one Vonage line here to another...
• Did you have to forward any ports through the SBS machine in order to get the Vonage...
• If it says you should take the Pony Express, then that is definately your problem....
• Ken10,
I could buy that the RT31P2 was either downloading new firmware or...
• Almost forgot, the testyourvoip tests are not based purely on bandwidth speeds,...
• Our service is completely out (no dial tone, can't call out, no one can call in)....
• Can you confirm that it is GMT + 6hrs?
:)...
• If it says you should take the Pony Express, then that is definately your problem....
• It's funny you mentioned Burma. That's where I was born. It's a country that rarely...
• Hello,
Has anyone had trouble calling QVC's order number? I always get busy...
• i used the testyour voip
and it says that i should take pony express
i used...
• I have the WRT54GP2. Does your RT312P have an "automatically down any new firmware"...
• im running a wireless for my laptop (my only pc), i don't have an ethernet port on...
• hi
seems like this is happening in other states in mexico also
a friend...
• Hmm... so I wonder if my American Idol autodialer will flag me as a business customer....
• I have been investigating this problem for a friend in Mexico as well. It seems...
• :-D Suggestion for business outages :-D
I am considering deployment for...
• I followed the following instructions to the letter:
http://www.vonage.com/help_knowledgeBase_ar...
• For about 2 months, I have had excellent service from my Vonage line. Recently...
• for whatever reason, you can't connect to vonage. your isp is probably blocking...
• This Configuration allows the RT31P2 to prioritize your VOIP data:
DSL Modem...
• Drew,
I have been going through the same situation that you have but for only...
• That is bad.. What kind of broadband connection do you have? Give them a call to...
• ok, you have ranted and got it off your chest.
If you would like to repost and...
• Kenn10,
I have the same issues with the echo. It is only on local calls. If I switch...
• This is not ranting or raving, it is a ligitimate complaint that I hope Vonage will...
• HI
seems like teethning trouble for another noob.
ok i setup the router...
• Can I keep the linksys behind the Motorola router or do I need to move it in front?...
• I use the MS one as well and I am VERY impressed. Its active protection even has a...
• YOu need to clone the MAC address of of the Motorola unit and key it in to the Vonage...
• Yes it works, just disconnect all wiring from your NIC on the outside of you house....
• Thanks for the fast reply. I guess I will have to go to a neighbors house or payphone...
• Comcast authorizes equipment onto its network based on the MAC address. You'd...
• I recently joined Vonage. I was ver excited to join since it would mean lowering...
• I currently have the Motorola SB4200 modem with a Motorola ATA. I have a rather...
• Sounds to me like you have Vonage and SBC plugged into your house wiring at the same...
• My router had been resetting like crazy and I noticed that the rt31p2's operating...
• Vonage does not replace your current phone service unless you fax them a request....
• I read somewhere that the PAP2 can support up to five phones; any more loading and...
• That's encouraging....
• I'm sorry to say I voted yes. It's business day 31 and still no transfer date or even...
• For the same reason you can pick any area code you want for any phone number (main...
• Look at the setup page on the router when you log in. Its all in the DHCP section....
• Hi, I am a newbie. I just purchased a Pap2 unit from a box store. Unfortunately the...
• Cool I give it a try.
How do I do that?
What is outside the range assigned...
• You need to plug your PC's Ethernet cable into one of the LAN ports on the RT31P2....
• If you are on cable, looks like you use Adelphia PowerLink, your neighbor(s) are...
• I am having a hard time with this. I have an RCA cable modem (Time Warner is ISP) plugged...
• [quote="dconnor]Download free beta here:
http://www.microsoft.com/athome/security/spyware/software/...
• Sure about that?
I can tell you that it does get read....
• ...not one that Vonage management would look at. I don't know that your observations...
• I have a Westell Versalink 327W Wirless/Router Modem from Verizon DSL hooked...
• Sure about that?...
• REEBOK wrote:
This is an example if capitalistic economics. You get what...
• Can I have my current POTS number ported over after I initially sign up with Vonage?...
• Do it on your PC's that need to retain a fixed IP address.
You can always leave...
• OK...**UPDATE**
So late last night i go to make a phone call and it calls twice(...
• So just to help me clear this up. The current RT312P firmware is 1.27.01 and if I...
• Hi Again,
I will try and re-locate my VT1000 behind the Router a little later...
• Yeah, that's what I did.. I ordered the service back in December, but I didn't fax...
• So who's holding it up? I'm assuming the carrier.. Tere's no excuse for them to...
• I inquired with Vonage about my number transfer (after they resubmitted and asked...
• this is not vonage, it's an unaffiliated forum for vonage users.
from vonage-forum.com:
Vonage®...
• This is a users forum and, while monitored by some Vonage techs, not one that Vonage...
• You can do it anytime afterwards. Go Nittany Lions!!!!!...
• You can do it later and I recommend you do it that way. You don't want your number...
• Vonage,
Please note that my company is very happy with our switch of several...
• The WRT54G is running Sveasoft Alchemy Pre7a. Linux box is running Fedora Core...
• Can I have my current POTS number ported over after I initially sign up with Vonage?...
• HEy Taz,
Where are you located and who was your LEC. Congrats BTW...
• the test works fine for most everyone as you've seen, so I don't think you have anything...
• Consider yourself fortunate. I have a friend who's been waiting for 8 weeks with...
• Well, I finally committed.. I found that Vonage gives call quality that is so close...
• I wasn't so concerned with the safety issues as I am with properly completing the...
• Did you cancel your Qwest line (phone, not DSL) before the LNP to Vonage was completed?...
• interesting reading, thanks.
It is relatively costly to setup an account,...
• I had the same problem if VT1000 is connected directly to the cable modem, i.e....
• heh, why do you think it's not safe? they had problems several weeks back where...
• It is possible to lock up a Linux box remotely using vonage service.
Here is...
• Are you using the Sveasoft firmware?
Here is my config btw.
http://home.mchsi.com/~eseckinger...
• I've tried the TestYourVoip test (the non-goldenphone (I missed that option,...
• I'm pretty sure they do. I think that idea of physical to virtual number communication...
• This might help you understand the issue a little better:
http://www.vonage-forum.com/ftopic3061....
• Does virtual numbers count against your alloted minutes?
Virtual calls...
• no it shouldn't. especially when you're dealing with pings, anytime you use your...
• Gosh... I hoped they could a least handle two at a time :lol:...
• I also voted "No". Mine took exactly 20 business days.
I also think it has a...
• Thanks, Kenn10,
How do I assign all of my PC's Fixed IP addresses? Do I do that...
• I had bandwith management on...with VOIP as prioraty via IP and as SIP service...plus...
• I would try diabling your VPN in order to narrow things down. Are you sure you are...
• READ the posts above...I think that answers your question.....over...........
• See my reply above....
• Is the ANY way to use VOIP with satellitel internet ?...
• what I meant by that was, if you go to any forum (this one, another one etc etc) you...
• Where are you from? It seems that the time frame for porting varies depending on...
• PappaJohn, we can't really talk about the other guys in this forum since its about...
• lakkaboom -
Echo with VOIP is a common problem. It can be caused by incoming...
• Thank you Reebok, for educating me.
What is the problem with the competition,...
• yeah in 14 days from the time you sign up. just be careful there....
• not sure why you're set on some type of port deal, but I don't think ports have anything...
• port forwarding is not usually necessary, and if it were, you wouldn't be able...
• it has to do with your isp more than anything.
http://www.vonage-forum.com/ftopic3360-20.html...
• I can't address your router issues since I use the PAP2, but the background noise...
• I'll keep trying. Hopefully, if this isn't resolved, I can get my money back from...
• I found this, though it's somewhat old.
http://www.dslreports.com/forum/remark,11074296...
• First, assign all your PC's fixed IP addresses. Use IP addresses for your PC's...
• if it's testyourvoip.com that you're referring to, then two things are obvious....
• Current Setup: Cable Modem(still using the original Toshiba PCX1100 modem from...
• Hey everyone. I finally got my RT31P2 to work with my existing router and everything...
• No, its not odd at all. That would be a normal occurrence unless you had a bandwidth...
• yeah it's updating. leave it alone. if it never stops. try doing it again with no...
• here's our scenario
cable modem
sbs2k3
desktops/2 vonage boxes/printers/etc.
we...
• to much latency with Sat connections. I would ditch the Vonage line....
• I voted no as well. Started process on Feb 8 and it was completed on Feb 28. This was...
• If you can't surf from the PC as well as the Vonage line not connecting, your cable...
• for whatever reason, you can't connect to vonage. your isp is probably blocking...
• I voted "NO" Qwest in Seattle WA. 18 business days to port line, not too bad....
• Well I finally got through and was able to speak with tech support who advised me...
• I've had Vonage service for 1 yr and a half. yes they are not top notch with customer...
• Here is an excellent FAQ on setting up a Westell Modem for bridging and a Linksys...
• I have come to the conclusion that there are some issues that need to be addressed...
• Thebeav wrote:
That move to a caused a compatability issue with my old...
• Due to excessive latency caused by the distance a signal must travel to a satellite...
• currently, Vonage is not offering the refer a friend program for Canadian residents....
• There's your problem: latency as high as 851 ms. Given the sad QOS score of 19%,...
• I am using my Vonage on a cable modem NOW, BUT I am moving to a place that I will only...
• 1. The intent of the law was to allow people to transfer phone number.
2. Vonage...
• I have to have a couple of ports forwarded to one of my 2 machines hooked up to my RT312P....
• heres a good one for you guys..I have 256 tested to 230 usually up i set vonage for...
• If it's not broken, don't fix it.
If everything is working fine, wait until...
• :(
It is unfortunate that Vonage is a new company and has very little experience...
• I've run the test 6 times this morning and my QOS has ranged from 94 to 1 to 1 to 1 to...
• I didn't set up the port forwarding and use the PAP2 instead, but the port forwarding...
• Actually I do have a Toshiba pcx 1100 cable modem. Guess I'll call today and see...
• 4.6 Disconnect Fee
Customer will be charged a disconnect fee of $39.99 ($49.99...
• I am using Linksys RT31P2, I have problem with dial tone which is not consistently...
• My Results
Download 2,602,328 bps
Upload 368,392 bps
QOS 97%
RTT 72 ms...
• jdr,
I don't know how to put the modem into bridge mode. The modem doesn't show...
• Adelphia Cable
My Results
Download 2,294,816 bps
Upload 704,848 bps...
• I live here in the US...one of our close family friend lives in HK. We plan to get...
• I cancelled my DSL a few days ago. My LOA was received and sent to carrier on 3/4....
• I have personally used the service www.highvolumetraffic.com to spoof my caller...
• okay got everything up but still the power light still flashes the rep said that...
• Where are you? (city)
Maybe is a local problem of infinitum service, do you...
• Ha! I wish I owned a company sinking like this one is doin! Have you seen their membership...
• min(14.9, 2.94) Mbps - 2.94Mbps
2940000/75000 = 392 simultaneous connections...
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