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Vonage Forums Archive By Date March 8, 2005 |
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• On that note, I would like to say thank you to jdr for responding to my email earlier....
• thanks for the help now the only problem is getting through them that will take...
• it means testyourvoip.com, detailed results is the gold standard for voip tests...
• Do you want a Bandwidth Test or a Speed Test ? There is a difference. I prefer http://www.dslrepo...
• I am using the Linksys RT31p2 with firmaware version 1.27.01 and Mac OS X and have...
• Is that BVRP software still available somewhere?...
• Thanks Stephen, I did almost do the tie-in through the router but noticed my Panasonic...
• unfortunately I haven't heard or seen anything about it....
• Now why didn't I think of that! Could you do it with MAC Cloning?...
• I had a similar problem when I first got my Vonage. I then unplugged everything...
• That is part of the risk, and you should have been prepared for that. I am surprised...
• schrickman23,
Did jdr30 pull through for ya? We never heard the outcome...
Give...
• Sure you can. Just call CS and have them switch the MAC addresses...
• Just saying "if you dont like vonage dont use it" isnt quite fair
Try to get ahold...
• No, I'm afraid not. You'll have to pay for a new service and you can't transfer a...
• okay i just brought another phone adapter is there anyway of keeping the same number...
• So you didn't read the URL. You can choose any number that you like because it is...
• It :eek: means I thank my lucky stars that Comcast is good where I am. Sheesh!...
• Good Afternoon,
Today has come and gone and still no LNP. I started sending...
• My Results
Download 1,744,944 bps
Upload 239,400 bps
QOS 47%
RTT 85 ms...
• This static port mapping translation rule is overlapping with a dynamic address...
• Somewhere in the annals of the Vonage Help files, which you should have read before...
• Download 3,130,328 bps
Upload 347,280 bps
QOS 98%
RTT...
• I searched the groups to find answers to my questions, but didn't quite find what...
• I am in the typical position you read about here - number transfer was requested...
• Download 669,552 bps
Upload 292,608 bps
QOS 86%
RTT 146 ms
MaxPause...
• Tell the cable company you are experiencing high jitter and latency on your connection....
• Based on the forum threads, I would look at Packet 8 or ATT Vantage, or Tiime Warner,...
• Should I even try another adapter or do you guys think this is strickly an ISP problem??
What...
• Look to the left side of the screen where the "MAIN MENU" is and go down to "Search...
• Well, Comcast tells me I'm getting 4.4mps download speed according to their tests....
• Exactly how does one search this forum, oh wise ones?...
• Sometimes driving to the local office and beating on a few employees works....
• Yes, your max pause is very bad....
• Based on that MaxPause score, I'm surprised it works at all. You broadband provider...
• I know this may sound a bit off the wall because their are some very experienced...
• Give me your account number I will look up the status of your device...
• All I get from tech support number is busy signal once I get so far in the qeue.
I...
• Near as I can tell, the higher the bottom 3 figures are, the worse your VOIP will...
• I second that!
I had a 3com 'sharkfin' modem and was having problems with Vonage...
• So what does all of this tell us?...
• 2,656,000 bps
Upload 246,312 bps
QOS 82%
RTT 29 ms
MaxPause 141 ms...
• Download 768,720 bps
Upload 460,000 bps
QOS 73%
RTT 120 ms
MaxPause...
• Is your phone plugged in to Line 1 (left) or Line 2 (right)?? Robbie...
• The Reps that have spent most of their days helping solve the simple as well as the...
• Thank you for this thread. I also have (did have!) the PCX1100, since it's beginning....
• This is what we currently have is the vonage 800#. It is on our website and business...
• My isp is comcast I and I don't think the modem has a built in nat or firewall. it is...
• Does anyone know when vonage plans to rollout the t.38 standard yet?...
• Man, theres even pissin & moaning on a thread like this?
I do tech support...
• Have you considered this as an alternative solution?
http://www.vonage.com/help_knowledgeBase_art...
• a) I know, we are looking into this.
b) Some sort of an arrangement was made by...
• My Results
Download 2,908,296 bps
Upload 783,712 bps
QOS 98%
RTT...
• This isn't a practical answer, more of a academic one:
One would assume...
• Thanks for not deleting my post - I truly thought I was on-topic (enough).
I...
• a) I have a terrible time with the links on the left hand side of the page. I should...
• Canned? For what. Maybe we should leave the board then. So instead of asking me...
• I am so glad for this forum and all who participate in the true spirit of it....to...
• Hi!
Trying to find out if it is possible to transfer a vonage 800 number out? We...
• The main difference is likely that AT&T is already registered as a telecommunication...
• We get them from Vonage. Sure, you can send them to us, we do have a link to submit...
• Try this one...
http://www.dslreports.com/stest...
• My Results
Download 8,220,632 bps
Upload 838,904 bps
QOS 62%
RTT 44 ms...
• After noticing a story on AOL offering VOIP, I became curious on how you collect...
• You have got to be kidding...
Thanks for what? When there are firm policies...
• I would like to remind you that this is the Vonage Forum and we did not allow for discussions...
• Lets get this back on topic please....
• Due to the inability of my DirecTivo to phone home over Vonage, I was forced to try...
• Try placing your ATA in the DMZ of your router....
• This means the signal is getting out but not back in. Does your modem have a built...
• how are you guys getting asterisk to talk to vonage? I cant even get into the VOIP...
• You people all make me sick! :evil: Pi$$ and moan on a different topic if you wish....
• Should know that while the uploads are indeed the same, the QOS and MaxPause are...
• who is your isp? you ordered the device from vonage or bought it retail?...
• do you have a problem with your service? if so post about it in a new thread. if there...
• again, this isn't a caller id issue. block it all day long, the ani is what matters...
• When I finally reached someone (about half an hour), I voiced two concerns: 'white'...
• Just called 866-496-6359 again. This time I was on hold for less than a minute (miracles...
• If your computer is connected directly to your cable modem and you did an ipconfig...
• Mine was mint and set up was flawless. So far so good. I'm glad I switched to Vonage....
• Wanna put that in English?
:wink:...
• Why do I have the sneaking suspicion that Vonage is to blame for some of these delays...
• Good idea. You could also test for this problem by powering off the computers on...
• I am a new customer did the setup exactly. I am using RT31P2 with firmware 1.25.00...
• To be honest - if I added up the features that Vonage was throwing in for free (which...
• [quote="iskyfly"]
What is "ISPs assigned default gateway" ? How do you find...
• Not necessarily true. My RT31P2 unit was brand new and has worked wonderfully...
• How do you raise QOS and reduce MaxPause?
Here are my lousy stats:
Download...
• OK, to close the loop on this one.
Moving my RT31P2 after my Router (meaning......
• WRT54G Running Sveasoft enhanced firmware IMO....
• You wont' get an accurate poll here. The majority of people don't start scrambling...
• You'd prefer to pay for support (like for example cars)?
I disagree that we...
• yes.several times. This included overnight power disconnection.
The only...
• Sorry didnt put that in there its emule that causes problem if I dont have emule...
• Which router has the best Quality of Service (QoS)?
Much of the forum is taken...
• No prob bud, be glad to give you an SS of my QOS page when Im home later if you would...
• The company that I work for recently bought a software package called CETA (Collaboration...
• Thanks for the info. I'll give pre7a a whirl tonight. I just didn't want to be the...
• Did you try to reset the adapter?...
• Not to be a smarta$$ but for a $5 savings why did you switch?...
• Bad example - how about my cable service provider - FREE, my webhosting company...
• Have Vonage increase your output power/voltage. This solved all the problems...
• Well said. A major computer operating system company comes to mind as well. You...
• Im using Rc6a...
• You'd prefer to pay for support (like for example cars)?...
• Perhaps the current incarnation of VOIP providers isn't the best choice for everyone....
• I think we're finding out that the RT31P2 does not put out 48 volts DC on the phone...
• Hi Kenn,
Yep, I've power cycled everything, put the adapter behind the router...
• any product that requires volunteer support to keep people from going nuts ought...
• Here's my problem, at random times when someone calls me they can't hear anything...
• I'm running WRT54GS with Alchemy-pre7a v3.37.6.8sv
Works like a champ behind...
• PoppaJohn
I had problem with phone light out on rt31p2. I turned off everything...
• Yea, Spokane is in WA, 300 miles to the east of Seattle. We've had Vonage for over...
• Hey, what makes you so special that it works for you? haha. Well at least I know its...
• I did send a PM to you before. Here is the second one
Naturally, the public forum...
• spokane and seattle are both washington aren't they? what do you mean by moving...
• I never got any PM with an account number ......
• Which Sveasoft firmware are you guys using?
I have a v2.2 WRT54G, so my only...
• Weird. I just activated my US Bank debit card last night from home over my Vonage...
• Copy of PM without account number
When I asked for overnight, I meant it.
Twice...
• it will require two numbers/two adapters. or you can opt for the softphone which...
• A friend brought his laptop over the other night and while he was surfing around...
• I had a follow up question to this. I will be going to Germany for a couple of weeks...
• After running Vonage on my 3 meg./768k cable connection, my cable provider (small...
• Chris, have you done the basics of just powering down everything and then powering...
• ok, right, you don't understand what the QoS is measuring on that speed test, and...
• For non-technical folks, this is a great starting point. First is the speed test....
• OK, I get:
Download 4,779,984 bps
Upload 329,464 bps
QOS 96%
RTT 102...
• As I am sure you know, Vonage has received private placement funding.
I have...
• 6% to 10% packet loss doesnt tell me much without knowing how many packets were...
• I have a Linksys WCM200 and the Motorola adaptor. My Qos is:
Download 726,648...
• Yes, I ordered from Vonage directly. I just went online and checked my account,...
• Voip test results:
Ran twice:
Download - 1.48Mbps 1.42 Mbps
Upload...
• Have there been any complaint against the Terayon TJ715x CM?...
• I have been using Vonage successfully in Mexico for quite some time, but this past...
• kenn10: can you explain what those results mean and why they are important? barring...
• Use Sveasoft Rc6a, enable bandwidth managment, emule/edonkey is a service you...
• First and foremost, run the VOIP Speed test to the left of this page. Post your quality...
• you ordered it from vonage directly?
if you go to http://192.168.15.1 what...
• your subject says emule, your post doesn't mention it. is there more you need to...
• they probably only tested from you to them. so your connection to your isp is good.
go...
• Have you run the speed test from this site to see what the quality is? Look to the...
• Well, it's back to being normal today. HAPPY!!!! Seems the service is slowly improving....
• I don't believe Comcast is causing you problems. Network congestion might be...
• I have read several of the posts on choppy or broken audio, but I am not sure if there...
• What do you have for Hardware?
How is is setup?
I ran into issues just like...
• Hi,
Vonage works great, love it. But... there was a website problem and phone...
• I am runnning Windows Server 2003.
I have my setup as follows
SB5100 Modem...
• I found this article I am not sure how true this is but I have been with Vonage for...
• My angle on the CEO is this comment from another forum member:
"I usually "bugged"...
• I have the Tru8060 (I think that's the model) and use the PAP2 and haven't had any...
• There is only 1 RTP relay in the whole country that connect 800-xxx-xxxx calls....
• All you need for vonage to work is about 12K/sec ... this is about 2-3 56k modem connections....
• I had some problems at first but tried again from your website links and works like...
• ya .. email me with all the info jdrvonage@gmail.com...
• Hi all, Im new to the community and I look forward to learning and contributing.
I...
• Not to be mean, but with all the CEO does do you REALLY htink he is going to call your...
• I have said it before and I will say it again. The indivduals on this site who take...
• Well your linksys router wont protect you anymore but your d link will. QoS has...
• I'll have to check that when I get home as I am at work now.
EDIT: *123 is an...
• Matt -
I wholeheartedly agree. These guys are able to get things done for those...
• I have the exact same problem. Please post to this topic if there is any resolution....
• I have tried numerous firmwares and all seem the same in middle of a call with no...
• you should still be able to dial *123. can you or does it give a fast busy also?...
• Yikes, anyone have any ideas on this one? Still dropping incoming calls for no...
• Hi, you mean the yellow light, right? Do you know how to take the yellow light off?...
• I've not set up voicemail - and I did sign under retail activation....
• I would like to thank the Vonage Reps and everyone else who take the time to check...
• if that pcx isn't causing you problems yet, it may.
http://www.vonage-forum.com/ftopic2172.html
ht...
• Well it's day 30 something and still no transfer... and it's been over a week since...
• Does Qos Upstream Rate bother with it? Its on 256 right now? What does Qos do exactly?...
• Just set your computer (192.168.15.xxx) as the DMZ host from inside the linksys....
• http://news.com.com/Vonage+seeks+a+million+users+by+06/2100-7352_3-5603040.html?tag=nefd.top
If...
• I've tried it both ways, first I tried it with the phone cord, then later tried it...
• I saw no nastiness.
Perhaps you may be sensitive, but the post was giving information...
• You MUST put your westell modem in BRIDGE mode and set up PPPoE via the LINKSYS router...
• Ok.
I thought you got some insider information about the company....
• I can get you a new one no charge overnight, but I cannot give you a month free, and...
• yup ... your device = dead...
• I would say that it is possible, but very unlikely. The voltage being supplied...
• the devices are locked.
I'm somewhat surprised vonage made you pay for a new...
• Its seems....at least for now, my problems are much better after the firmware...
• the power light flashes when it's receiving an update. if you've interrupted...
• I suggest that the sticky forum rules post in the VoIP Forum be modified to include...
• hi i have brought the pap2 phone adapter and i can not place or receives a call i sign...
• How do I open up ports on the linksys RT31P2? I have the linksys connected to the...
• No
No
Yes and a reseller/affiliate...
• Thanks for the PM and multiple emails but still no transfer. Monday I will begin...
• Hello,
I would really appreciate if someone could help me with my problem....
• Hi Dan (dconnor),
Are you working for Vonage?
or
Are you an ex-employee...
• Based on some favorable comments posted here, I purchased a Uniden TRU8065 cordless...
• I've never been able to forward traffic from router A to router B to computer C....
• When I've had bad experiences in the past, they've always been isolated incidents....
• All you need is to forward 3389.
Another trick you can do is take another port...
• From the threads in this forum, one might get the impression that disconnects,...
• Hey rebus, I've been waiting for line transfer since Feb 7th. I did what you had...
• If I were you, once I got it to work using the DMZ setting, I'd go back and try to set...
• So...Why doesn't vonage do whatever they need to do, then? Putting people down...
• Well I have no hopes for this.
January 9, 2005 Awaiting Letter of Authorization...
• I had the same exact issue so no need to repost the symptoms. After trying everything...
• The phone lights on the rt31p2 suddenly do not work. I have been without a phone...
• On paper, Comcast's regular 4/384 should offer more than enough bandwidth for...
• sounds like you did the right things. was a phone plugged into the pap2 when the...
• missing about 100 posts on the subject. try searching for a ton of information...
• One of the reasons I got vonage, was for the free caller id feature, which works...
• I've finally got a dial tone after 3 days of messing with this box and I'm starting...
• I was on hold for over an hour (with my POTS line of course) at MIDNIGHT my time before...
• Ports don't always auto-negotiate to the maximum speed, which can be another...
• Quick follow-up... QoS settings appear to have no bearing on my disconnect issue....
• Rewiring my switch, I just realized that the PAP2 connection isn't operation...
• ok, I read in another thread that your problems are better now?...
• I had a Toshiba PCX1000 and then they changed it out for a RCA modem...
• Okay, here's what I think after sleeping on it.
Last night, UI set the PAP2...
• Is it a standalone Tivo or DirecTivo? I have been successful in getting my DirecTivo...
• My Results
Download 840,328 bps
Upload 94,368 bps
QOS 55%
RTT...
• should know what? it's based on upload speed so similar upload speeds will yield...
• when you plug in the rt31p2, do you notice the power light flashing? if so, leave...
• When trying to get my DirecTivo unit to work over a Vonage line, I was told the *99...
• this is because that number, and I think all cc activation numbers, work off of...
• if qos on the test is what youu're worried about, it makes little if any difference,...
• it won't fix your problem. not with that kind of packlet loss and discards.
I'm...
• 4 blinks means it's try to register with vonage's servers. for some reason it can't...only...
• Download 8,291,064 bps
Upload 848,016 bps
QOS 99%
RTT 45 ms
MaxPause...
• Good Morning
January 23, 2005 Awaiting Letter of Authorization
January...
• I'm having the same problem. FW for my RT31P2 was upgraded (to 1.27.01) by someone...
• FYI, I ran the test with 2 different computers on the same Comcast connection:
Computer...
• Ah thanks for the clarification. Guess I shouldn't be so darned paranoid all the...
• Probably....
• I won't have a chance to try out the config. till tonight..thanks for the help.
Yes,...
• :lol:...
• I have a little knowledge on how these things are done - but again - it really is not...
• Although I do agree with you Dan, I still think its a bit sketchy. I realize you stated...
• Is there a man behind the curtain? I have the same problem with that box... the linksys...
• Business = Heavy traffic + 9:00am through 5:00pm + Monday through Friday + short...
• I can't make a phone call or receive one. Upon a fresh hard boot, I can make or receive...
• Algorithms? Like, listening for key words or something? Please clarify, I'm...
• Hello guys!
I'm marketing manager working at Xener Systems(www.xener.com)....
• Er. I have used my father's DSL lite with 256/128 for my Vonage phone when I'm visiting...
• Hmmm.... Ive tried several 800 numbers and they all show my number. I dont know...
• I know a little bit about this. Algorithms are used to determine if the traffic...
• I have Comcast. In my area they upgraded to where I can pay an additional $10 and...
• If I take my laptop on holiday to Germany and call using the Vonage service from...
• I posed the same question to Vonage and was told this:
That a business line...
• Maybe a few people here are calling for regulation to address service issues,...
• Download 8,580,104 bps
Upload 840,128 bps
QOS 66%
RTT 41 ms
MaxPause...
• I think my problem is different from yours jockey. I do experience it on all (or...
• I guess it comes down to expectations. I really didn't expect much out of VOIP to...
• I have narrowed down the "faulty element" to my router, a Linksys BEFSR11 router...
• I guess it comes down to expectations. I really didn't expect much out of VOIP to...
• I was on hold waiting for Vonage tech support and after 30 minutes on hold I got disconnected...
• Only the linksys systems support this option. Once everyone (or mostly everyone)is...
• wow, you are confusing me.
OK, you need this
Box outside your house
Ethernet...
• It took him awhile to get it right. When he first started adjusting the frequency...
• I have it for about 3 weeks now. For something that is new and only recently made...
• I no longer get a quick busy but I hear the modem sounds indicating they're trying...
• how do get dsl/vonage without a phone line? :eek:...
• Ouch!!! I guess I deserve that being that I would sacrifice some service to save...
• Right. That point hits the nail on the head. There's already tons of regulations...
• Still waiting for my neighbor that I helped sign up:
Updated Date: Number...
• As the latest court battle shows, and you noted, they are covered under existing...
• What extra features do you get if you buy the unlimited business plan versus buying...
• Fair enough, you're not cheap. I got you confused with DentalRep.
I did miss...
• I'm using vonage from Chile. Quality most of the times is fine, although at night,...
• I'm not familiar with how e911 is run. If that's the case, it's a legitimate concern....
• Hi
I've been using Vonage from Chile. Although quality is fine, at some point...
• Wow, very nicely said. But be prepared, the guy is a brick wall....
• Have you tried other access numbers for your Replay? Since nothing is technically...
• Check out the Network Diagnostic Tool (NDT) from the University of Michigan at...
• No, vonage supplied you with a virtual number, and your calls are being forwarded...
• D/L: 6,336,232 bps
U/L: 684,904 bps
QOS: 98%
RTT: 60s
MaxPause: 47ms
Comcast...
• Mine took 5 weeks, going to be transferred tomorrow, yippee!!!:
Transfer...
• What were you options with that? Beep once and never again? Or were they able to...
• Keith,
You said the same exact thing to me. Im still not understanding. How is...
• Some of us are looking at it the other way. "I want the government to help X provide...
• Long reply edited out. I decided to stop feeding the trolls.
...
• First up, I am very pleased with the Vonage service that I receive, the voice quality...
• Aaaaaannnnnnnd tonight we are back to audio clipping. Ah well. Likely it's my...
• I think we agree. But "Let the market drive the service" is a bit too simplistic...
• Download 552,336 bps
Upload 105,312 bps
QOS 76%
RTT 107 ms
MaxPause 218...
• No, it would need to be connected to line 1, as far as I know.
There are two possibilities...
• Well...that makes me feel great. :cry:
My friend switched to Vonage in November...
• No, you do not :)...
• This depends on the state, unfortunately. In mine they can (and do) leave the lines...
• If I take my laptop on holiday to Germany and call using the Vonage service from...
• A friend of mine tried that in Florida and he could only dial for service not 911...
• Holy Upload Batman!
Did you set voice QOS to 384? Maybe this is the problem...
• Boy, talk about a HOT topic!! I live in NC and when the POTS line is disconnected,...
• People don't call 911 on a normal basis but you only need help once and if you failed...
• Not yet, it seems like folks have better luck with the online community as opposed...
• Recommend you read the following thread:
http://www.vonage-forum.com/ftopic3947.html...
• I sent an e-mail with the same type of question (i.e., international access) to...
• Hi.
I am in the process of getting my number transfered over.
I have noticed...
• I am having the same problem with incoming calls only. The problem started about...
• Stephen, I have a single line from the RT31HP2 going to my home's copper line. No,...
• One other thing for the DentalRep -
Vonage doesn't have the same costs that...
• DentalRep, the problem with your argument is this: it has nothing to do with anything...
• You're points are legitimate, but they are still the "I want the government to...
• Hi,
I am planning to buy vonage service her in usa and send it to india to my parents...
• I have added "Softphone" thingy to my account but did not like the quality and wanted...
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