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Vonage Forums Archive By Date March 5, 2005 |
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• Regardless, Vonage only accepts certain hardware. As far as I know, they all have...
• TechJourno,
I'm in the GTA as well...also having major problems with service....
• ah, I see. Is it 4 wire or 8 wire phone jacks? Im thinking if I know the signaling I...
• Folks,
Just purchased the following router: WRT54GP2.
Vonage performed...
• It's a different jack on the linksys.
Regardless, Vonage only accepts certain...
• Thanks to user Tommy13v this issue has been corrected.
You can now mark forums...
• Thanks to user Tommy13v this issue has been corrected.
You can now upload...
• I use COX in Fort Walton Beach, Florida no problems here. 6.5 mbit download, 1 mbit...
• When Vonage dropped their rates the first time, EL-UV followed automatically,...
• No problem for me this evening, and I had a long, uninterrupted LD call for a good...
• Im currently running a Motorolla 802.11g wireless router, can my ethernet ports...
• yes... several times......
• I'm assuming you reset your adapter....?...
• RE: ninadtambe
How did you get your unit working?
When you say you downloaded...
• any suggestions? can't call anybody that isn't local... can't get through anywhere...
• Depending on what VOIP unit you get, it will connect before the router you now have....
• It's a different jack on the linksys....
• However, the CRTC when questioned stated that they do not receive any of this money...
• Im currently running a Motorolla 802.11g wireless router, can my ethernet ports...
• I work in a field that uses this very type of intercom. Kind of like what a whole lot...
• Thanks for the help ToddlerTN. I think I'm getting the picture. It is likely an...
• AMEN!...
• Don't know your situation in detail, but my boyfriend lives in a large highrise...
• More importantly, how do we get this upgrade?...
• http://linksys.custhelp.com/cgi-bin/linksys.cfg/php/enduser/live_request.php
ftp://ftp.linksys.co...
• others will be quick to correct me if i'm wrong, but i think if your power light keeps...
• I tried to reset with different power down and up procedure.
I can ping 192.168.15.1...
• Sorry the verizon link does not work, follow this
https://www22.verizon.com/CustomerHelp/cgi-bin/...
• i have to come down on the side of not regulating. i knew when signing up that vonage...
• What I do not understand about your argument, which I have seen a few times, is why...
• I had a Vonage rep tell me that they are ready to "test E911 in many other states"...
• i tested to my cell phones and got no more than 2 vonage rings before the first cell...
• Emergency services and the telephone company themselves are able to see your...
• When people hear "testing has been completed in Rhode Island" they automatically...
• i'll admit i've only been hanging around the vonage forums for about a month or...
• This has been discussed today here:
http://www.vonage-forum.com/ftopic3999-0.html...
• I do one additional thing..
Power down.. holding button.. repower.. holding...
• I tried to reset it to factory default by press the rest button according to the...
• This phone is sold by Avaya (formerly Lucent, formerly AT&T) in conjunction...
• don't bet the rent on this, but i'm pretty sure as long as you still have one line...
• [It wasn't until I moved Vonage to the LAST port (port 4 on my d-link) router that...
• I wonder since Earthlink Voice and Vonage is the same basic service. Why does Earthlink...
• Let me ask this.
What equipment do you have? Motorola V1005, ATA, RT21P2,...
• Right now I am sure it is the testing Phase. I am also positive it is outside of my...
• I hear this dual mode phone is only for enterprise with
a price tag close to $1000,...
• http://www.motorola.com/wlan/solution_cn620.html
Enterprise Seamless...
• One other trick for accessing the website is to delete the "www." at the beginning...
• Can someone tell me whether or not they experience between 7 and 10 rings on the...
• Reset it back to factory default!...
• I have problem that I can not get to the web page through 192.168.15.1 to configure...
• I use vonage in mexico and have not been having problems.
I get an intermittent...
• jpd,
limmerguy hit it right on the head. Your approach would certainly be...
• Back up here in Indianapolis... 317. My sister lives with me and just signed up...
• Please explain how you have it connected to the cable modem..
Cable ->RT31P2...
• I have problem that I can not get to the web page through 192.168.15.1 to configure...
• First thing is first. Make sure you dont have a bad phone connected.
Secondly,...
• We have had problems all day with vonage incoming and getting dropped on our outgoing....
• I seem to be working again...at least for the moment. Is anyone else up and running?...
• I'm trying to work through the install issues with my new Vonage service before...
• I spoke to someone from my state regulatory agency on Friday about this very issue....
• When I connect additonal phones to my Linksys, I have trouble dialing out. What...
• For the Cable -> Wireless Router -> VOIP setup
Do not change any of the...
• I thought you guys maybe interested to know that there is a new wireless ISP offering...
• The only reason I had the other one up front is because of the Phone issues.
If...
• Has anyone seen this?
http://www.google.com/search?q=+Motorola+CN620...
• Im getting alot better results with the WRT up front. It has superior QOS settings...
• Here is how I would function....
CableModem ->RT31P2 Router/Phone->WRT54G...
• I canceled my fax line without a "return the device" penalty so I would assume that...
• Sorry, I know I cant answer that one....
I kinda would love to know that!...
• If you log onto the Vonage website, you can set the bandwidth settings...
What...
• Right now I have only one adapter, and both lines are active. Would they charge...
• The whole deal is they want the adapter back. If you got a 2nd adapter, they will...
• Hi all,
I have two lines on my Vonage account. If I cancel *one* of the lines,...
• Hey Mike!
thanks for the clarification! :-)
Jerry...
• Get back in to the config on the RT. Place a static IP on it that is out of the DHCP scope...
• I have a similar problem, i have a cablemodem connected to a netgear router fvs318...
• Some (most) of us don't have any choice in who we have for an ISP....
• No, their speed test is running like crap, or not at all, for me too. I'm getting...
• Or ask Vonage to send you a Linksys RT31P2 in place of your VT1005. So I did and I can...
• At broadbandreports.com there are posts from people saying Vonage simply refuses...
• I didn't realize they were an affiliate of Vonage. They APPEAR to be a legitimately...
• It is not apples and oranges. The same government body would be regulating VoIP...
• In most cases regulatory fees (not taxes) are amounts added to your bill by your...
• We do not allow links to Vonage affiliates...
• Apples and oranges. The canadian government's failure (in your opinion, don't...
• HEY!! What happened to VitaminM's post? Why was the link edited? Why was it taken...
• I'll give it a shot... thanks a alot!...
• Here in Canada, one of our largest monopolies is Bell Canada. They have hooks into...
• Thanks for the links Rozy!...
• Correct MR VitaminM. They are regulated by a company. NOT THE FCC. They do not have...
• But your internet connection is ALREADY regulated. Got cable? DSL? Dial-up?...
• I disagree with regulation. I think this would open the door to regulate other...
• 603 all messed up up, I am IM'ing my cousin who also has vonage, and we are testing...
• limmerguy,
Thanks for the info. Yes the Moto box is ahead of my network.
(ADSL...
• Is AT&T regulated? What about Time Warner? Both of these are providing VOIP...
• not sure if I've ever seen a definition...I go for the self-explanatory definition...
• In NoVA, same problem. Cannot get any outgoing calls to work. Incoming fine....
• AT&T is regulated, but VoIP is not, regardless of whether the company who...
• Thanks for the info! Can you detail more what a "customer of record" means?...
• That did it... I cannot call out. I called my cell phone several times, but it connects...
• I have read on other forums Vonage doesn't transfer back very easily.
Does...
• Well kyscott, you are entitled to your opinion as all of us here are. I will continue...
• Thanks everyone for their reply. It finally worked. I had to download the latest...
• My sentiments exactly! When I noticed this was fixed, it gave me a strand of hope...
• Add me to the list....no outbound calls. Although, for some reason, I CAN make...
• But don't get me wrong, I'm definitely not for government regulation. I declare...
• That typically indicates circuit saturation and/or packet loss. When a router...
• what did they tell you that IP was to?
anyway, the ping story is plausible, but...
• Please take this kindly, but I believe you are sorely mistaken if you think regulations...
• I think the issue here is that vonage is not regulated by the fcc, although the clec's...
• I also have a VoiceLogic 412 and it works great with the Motorola VT1005V unit but...
• I think you should go back to copper if you don't like the risks involved with Vonage....
• Mot 5120 I believe. Comcast just dropped it off the other day...
• I'm so tired of the whole "quit complaining or go back to POTS" thing.
You can...
• According to the FCC, they have no choice. All numbers are portable. Basically...
• If a frog had wings, he wouldn't bump his ass hopping.
Make up your...
• ninadtambe: what happens if you connect the vonage device directly to the modem....
• www.linksys.com...
• Thanks for your reply. I tried the stand-alone approach (cable-modem to Linksys...
• Considering how much I'm saving comapred to having copper, I'll take that chance....
• I bought Vonage about 1 week ago, I tried connecting TIVO, it doesn't dial in. Is...
• Very Cool Application!!! Thanks!!!...
• Is that IP in your WRT's DHCP scope?...
• This is disturbing... three days in a row now. Sevice is STILL not connecting to...
• all you have to do on the WRT is set NNTP for Bulk priority and the Vonage Device as...
• Sh*t Happens even to the best of us. 8)...
• "Their biggest marketing play is still word of mouth "
Are you on the Vonage...
• That could be it the firmware...maybe you need to reinstall the firmware. You...
• I know this is an old post, but I ran across these two programs that may do what this...
• I'vent had dialtone in my house ever since I started with Vonage last week of Feb....
• Hmmm. Thing is, the router I am using is the Linksys provided by Vonage with Line...
• ...Users on the Broadband reports forum are starting to grumble about this now...
• I can't understand how so many of us have this problem. You just need to clean up...
• Mine was just short of two months (and my wife works at Vonage) :-)
January...
• Tried that in that order. Didn't work. Thanks for your help though....
• HI,
I was told by Vonage that the number they assigned me can't be ported...
• I think you missed my point...
• Try resetting modem, router and Linksys...
• Thanks for the link, but what is it for? My voicemail is setup, and has been working...
• I've been waiting since 2/11/05. I contacted Verizon yesterday and they claim...
• Here you go.
http://www.broadbandreports.com/forum/remark,12830543~mode=flat~start=160#end...
• I've got the same exact equipment but I put the Vonage router first and I have no...
• Problems here in area code 607. On outgoing calls phone will ring 5-6 times before...
• I am assuming that you posted a link over there inviting your friends to come over...
• https://www.vonage.com/help_knowledgeBase_article.php?article=233...
• Are you using a 5.8GHz phone? If so, your issue may be the phone. Some 5.8GHz systems...
• I have Linksys RT31P2 Device adapter. I installed as explained in the "Installation...
• It would be nice if they would at least post a message about this. I have had good...
• Well, I'm in Colorado and service is returning, but sporatic. My cell phone is...
• I am happy to report that my service is fine....
• I haven't had any problems outgoing or incoming today. Colorado....
• Oh, Oh! I just tried my service and got a message that the call could not be completed....
• No problems here....
• Did you happen to ask what updates the new firmware adds or fixes? Just curious...
• Yep, all of my Cells to Vonage is near instant but no outgoing at all. 10 Rings then...
• I just called in this morning to tell them my problem, and they said that I didn't...
• Jerry,
Your 911 call will go to a non-emergency dispatcher. These dispatchers...
• Users on the Broadband reports forum are starting to grumble about this now as...
• Same thing happened here ( 607 area code). Would ring 4-5 times then we would get...
• Same here (603). Users on the Broadband reports forum are starting to grumble...
• I cant call out at all today. I only can receive. When I try to call out I get about...
• Called my POTS line, and voice from POTS to Vonage is near instant, with clear transmission....
• It didn't fix my message waiting notification for voice mail, and like usual they...
• I can receive but when I try to call anywhere I get around 10 rings then it goes to...
• MayoBeret, for reasons that I think obvious, but more importantly reasons that...
• I really don't think it is a problem on the ISP side, or on the IP side of Vonage's...
• ZRexRider,
I too am experiencing this issue. It just started within the past...
• there is an lnp forum, check there....
• doesn't really matter what that looks like unless you're getting dialup speeds....
• Exactly! I know how you feel - I want this thing to work cuz I love the whole idea but...
• My Results
Download 4,891,928 bps
Upload 369,960 bps
QOS 98%
RTT 54 ms...
• Leave your WRT up front. Put the Sveasoft firmware on it if you can. Assign your...
• You gotta be kidding me... wait.... hang on... I did miss that feature in the documentation.
"If...
• Could it be possible that poor ISP connectivity is causing packets to drop out...
• Has anyone successfully ported their local # to Vonage from McLeodUSA. I have...
• Ahh-my mistake. Sorry about that....
• I know that the rings are 'simulated', just as they are for cell phones. But this...
• It stands to reason that Customer service will start to suck if your customer base...
• Yes I have, all calls log to the number I dialed each time this has happened. I was...
• Have you checked your dashboard to check for any call "transfers" listed?...
• My! You do seem to be having a load of troubles with your Vonage features. Have you...
• The number of rings that you hear will not necessarily correspond to the number...
• Im in PA at 717 area code. My sister-in-law (610 area code) called on our Verizon...
• Since when has the PSTN proven nearly 100 percent reliability? Furthermore,...
• Hi,
I ended up NOT needing any prefix for the Directivo. However, I think I...
• I am in pennsylvania where you have to dial 1 plus area code and number, sometimes...
• yeah that's weird alright. how are you dialing? (7, 10, 11 digit) if it's 7, try...
• these basically say what I said but it's from people who are using it. but as I mentioned,...
• The problem I encountered with the beeping was quite similar! I assume you've...
• sorted itself out with the firmware upgrade 3 weeks ago....
• look at my latest test here:
http://www.broadbandreports.com/quality/nil/1672822
Something...
• I cannot answer for the other parties involved, however my parents do not, I so...
• Ok, I understand what John is saying. But I would like to hear from people with actual...
• hee hee :lol:
I did a search 1st and found this one then was called away from...
• wow!!! thats freaking nuts... didn't know you had 'customer care' as your provider......
• thats very odd.. was this other person using Vonage too? or, do your parents use...
• depends on how it's setup. if it's connected directly it won't work. if it dails...
• good deal.. it's good to see that they are responding to our requests.. :) I hope...
• Thanks for the input. My cable does run probably right around 100m to my home, but...
• ZRexRider,
This is what I have and its working good now. I upgraded the WRT54G...
• I live in a secure building with an intercom phone in the lobby - you know the kind...
• did you read this thread? or any of a ton of threads that this has been discussed...
• Reebok-
With all due respect - you're an intelligent helpful person - but...
• I don't know whether or not Vonage uses Intrado. I do know that companies like Intrado...
• change my modem init string
Well, it depends on the software you use to dial,...
• Customer service is horrible. I am considering switching providers myself....
• Also to add to this, when I get the other partys answering machine, it seems that...
• Could the idea that the company that creates the E911 record charges for each use?...
• I have been a customer for a few weeks. The service itself works fine. Customer...
• did you read this thread? or any of a ton of threads that this has been discussed...
• Hum ..... I just tested by dialing 911. I got the 911 emergency desk but they show...
• Ok, I call my parents, and the phone rings, then someone elses answering machine...
• well ive tried the same trying to connect to an earthlink and another local isp....
• I don't use Direcway now., But I had it several years before other "Broadband"...
• What I don't understand is why Vonage make you jump through hoops to activate 911...
• Verizon really hated former customers like myself. Whenver I'd get crosstalk...
• Lots of us amateurs are early adopters of new technology. But you're right - the...
• I've given up on getting these routers to play nice. I'll have to settle with the...
• Good news.. Using an old 33.6 modem..
I was able to send a fax over my vonage...
• I have read on other forums Vonage doesn't transfer back very easily....
• Customer service stinks. Posting here is your best bet....
• apparently he's just ranting about vonage's way of doing things.
they push...
• Wow! Not even close!...
• Any word on this " Vonage is working aggressively to provide this solution in additional...
• still, don't have outbound calls to other area codes. this is getting old. Sunday,...
• I tested my 911 service just the other night and got my county dispatcher....
• More bad news..
Winfax Pro can connect to a fax machine but the system can't...
• My upload speed is about 500k; my download spead is 3.3 megs. Seems to be OK on speed....
• Sounds logical to me rozy. Unfortunately, you'll have to wait for Vonage CS to...
• Does it fix anything?
Mine works fine with 2.0.11.
Should I get updated?
Mel...
• Bad sign.. WinFax Pro couldn't register using Dialup (Modem)....
• How did we leap from "Vonage doesn't work well with wireless connections" to "all...
• Well, at the verge of being flamed.... I stand with my opinion... Regulate Vonage.
"My"...
• I know this is not a pingplotter forum, but when I try to trace an address in pingplotter...
• I had Vonage for 10 months before I had any problem. Some people are not so lucky....
• Ok.. to keep it short the answer is no for using an analog 56k modem to connect to...
• No nothing like that. Spybot S & D ran and re-ran as soon as this happened. My...
• That would be a valid argument if you got ripped off in the process. However, you...
• why is there no download link for firmware? I hate this post you email and I will...
• I would be suprised if this problem was related to anything outside of your PC....
• I can see both sides of the coin. If you are paying for a service, you expect it to...
• I try to remember that technology has come a long way. With this progress there...
• not that has been posted here or elsewhere, so unlikely. you could always check...
• My setup works much better with my Sveasoft equipped WRT54G in front of the RT31P2.
It...
• Sorry I was so angry about trying to contact Vonage I didn't explain.
When...
• we feel the same way-we've been with vonage for over a year now and have had a few...
• Tell you what.. I'm going to find out the answer right now.
I've been wondering...
• I'm not sure how you possibly missed this but that is exactly what is supposed to...
• a dual wan router and connection won't solve your packet loss and latency problems....
• satellite is prone to high latency as he said....
• this shouldn't be a problem, and there are similar threads detailing this. however,...
• all we did to wire our apartment (we're in NYC) was to cut the line coming in from...
• better explanation perhaps?...
• Hi James,
It is possible to have a permanent withhold with most telcos, Vonage...
• Not a bloody thing. Some under-achiever with not a single clue of the technology...
• Was there an upgrade in the last couple of days. I now have a dns resolution problem...
• I am considering switching from Vonage to another VOIP provider. Has anyone tried...
• There are 2 approaches to the first method:
2 routers, 1 subnet
1) LAN to...
• Why a 10+ second delay?...
• Question...how do you do that?
seattlezoid...
• I just made a test call to 911.
They said it was ODD, but that it went to the non-emergency...
• Wow, I guess no one reads the news on this site first???
http://www.vonage-forum.com/ftopic3914.htm...
• I'm wondering if anyone can give me any direction here. I'm currently on hold for...
• http://www.vonage.com/intrates.php
:)...
• I have had some friends experience problems like this. I'm not sure there was a...
• Two router problem:
I have the following:
CableModem ->WRT54G Router->RT31P2...
• Government regulation has historically been used not to improve or guarantee...
• I was having packet loss and discard problems with the SB4100 I had. I finally (...
• Try adding this to your modem init string "n0 s37=9" for 9600 baud.
Let me know...
• Well said, Martlet......
• The inability to make modem calls stopped me from using VONAGE until a couple of...
• FYI - The latest PAP2 firmware that Vonage has in their systems for the PAP2 adapter...
• A lot, if you live in Bangladesh, Burma...
Ok Ok - I failed the "stupid newbie"...
• I could be wrong, but I think it has been mentioned on this forum that vonage and...
• uh.......uhm... gulp :roll:...
• Hmm... I don't get it - how many of Vonages 500,000 customers live outside of the...
• I love the new icons....
• It's not just you - it's weird to me too.
On another note, I'd like to see the...
• Most pages say that "all times are GMT +5". I posted at 7:45 and it shows that I posted...
• YAY!...
• VONAGE Newbie here.......
I wasn't getting any caller ID information either....
• I have been experiencing high packet loss and latency as well as high packet discards...
• Thanks reebok. I'll take the next step and let you know what happens from there....
• http://www.datafuse.net/page.php?news=512
VoIP calls are blocked by...
• if it does it would be masked by your connection at this point.
everything is...
• I called them yesterday to tell them I thought I had a slow connection and they bascially...
• Interesting.
I have a business. I have 3 T1's (in various configurations)...
• Oh great ... just looked at this post and I'm a newbie again ......
• It's not just you - it's weird to me too.
On another note, I'd like to see the...
• you quite possibly have the worst connection I've ever seen posted here. the jitter...
• those packet discards are bad, but the rest look good. I don't think vonage is going...
• I'm using Comcast cable with a wireless wrt54g. How would that be affecting my...
• I tried the power off power on and then the reset on both units and still nothing....
• Hi,
I am getting very bad call breakup while using vonage service. The call...
• I did the tftp check and it did confirm what you have stated. I will now try both units...
• I have been experiencing this choppy incoming audio as well even when the QoS is...
• I agree. I've been doing the copy/paste deal into Excel and OOo and it's quite the...
• You beat me to it. I was coming on to spread the news, as well. :wink:
It is also...
• I think in order to believe regulations would help you would have to believe Vonage...
• Great Idea..but some of us have DirecTivo boxes and USB is not an option.
Thanks...
• ok so they're blank. that could mean a few things. here are the general troubleshooting...
• Here is what I have.....
Voice Version: 2.0.12(LI)
-
Line1 Status...
• what do you have under status at http://192.168.15.1 (password: admin)...
• I am new here, and just wanted to Thank everyone for all the advise and tips I have...
• My three cents worth - I've had multiple POTS outages over the years, some lasting...
• Did you ever figure this out. I'm in the same boat (having 54G with wireless and...
• I think I got a bad one.
Thank you for contacting Customer Care. I am sorry for...
• I see that the international rates have a new rate plan, of as 03/01/05.
Those...
• (sorry couldnt edit)
My March 5th, 7:45am post shows that it was posted on...
• if you sign up for a london number for example and your local dialling code is not...
• Most pages say that "all times are GMT +5". I posted at 7:45 and it shows that I posted...
• i just tried ringing a number the same way you did and i didnt have a problem. it works...
• Thanks for the post - I think I'm in a similar situation. It sounds like you left...
• i know some people at vonage and will pass this on since i had the same problem but...
• unfortunately you are not allowed to do that in the UK. this is because the emergency...
• It's clearly a risk. I started yesterday and spent 2 hours (probably still not...
• Please take this kindly, but I believe you are sorely mistaken if you think regulations...
• Friday, March 4, 2005
Phone company to pay $15,000 to settle allegations...
• I agree. I love my Vonage. If I have to deal with some growing pains for jumping on...
• Even though we had a major outage today, I am still happy to not be paying $50 a month...
• Spot on. Having had a look at my mail logs I have seen the same thing. Hopefully Vonage...
• At this time, Vonage does not offer 911 service at all in Canada. This is a bit scary,...
• I will vouch for that! Service was down today between noon and 2 PM in Canada. From...
• Correct me if I'm wrong, but I think Vonage is currently a private company. Can...
• I'm not sure what problems the outage caused in the US. Nobody seems to have mentioned...
• It would be a nice feature....
• I am happy to say that Vonage has recently fixed this problem. Now in Canada, you...
• It would be nice if there was some way to download call activity to a .csv or other...
• Yes, this would be a good idea. In the meantime, it is great that Vonage is crediting...
• Trek:
Poor example?
1st: I did not list my exhaustive complaint list with...
• Please take this kindly, but I believe you are sorely mistaken if you think regulations...
• Well, at the verge of being flamed.... I stand with my opinion... Regulate Vonage.
"My"...
• This is interesting. I have never experienced that sort of problem with 3-way...
• Amusing bringing up ONE isolated example of a regulated service failing. In 20...
• July 10, 2004 Letter of Authorization (LOA) Received
July 10, 2004 Transfer...
• I don't see why not if you want to. I do and it does me no harm, but it really isn't required....
• Interesting.
I have a business. I have 3 T1's (in various configurations)...
• My emails, calls, forum posts & messages, etc seem to have gone unnoticed...
• I thought I'd get used to the new envelope icons here, but I haven't. My brain sees...
• Sorry... I should have scrolled down to the end of the other thread!
Thanks...
• Agreed. Search gets lost over there on the left. At very least, it should be right...
• Regulation is not the answer. Vonage and all VoIP providers are different services...
• ...Site layout is not very good.
Frequently used items, such as login and...
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