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Vonage Forums Archive By Date February 10, 2005 |
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• Does anyone have the old 1.26 firmware?? I'm trying to resurrect my rt31p2...
• I live in Livonia and have had Vonage since October '04 - with the Small Biz Unlimited...
• If I understand you correctly, you should have a DSL plugged into the RT31P2 into...
• Most SIP servers don't work the way you suggest - they work more like IM clients...
• I've been waiting since Jan. 25 for QWEST to hand over my #. Why does it take so long...
• Welcome to teh blub, I've had 2 vonage adapters over teh last two weeks. I've never...
• i have the pap2, am using line 2 and have the fax service, i have no reason to believe...
• Received second router from Vonage.
Can still browse the net through the...
• I just helped a friend port from Qwest in Omaha, Nebraska, and was also expecting...
• :wink:...
• Sorry...also Mozilla Mail!...
• BTW: Those of you using Thunderbird as a client can now access OpenPGP signatures...
• I second iPod. I tried the creative device and it did not work very well....
• I think you guys (and gals?) are doing a GREAT job answering all PMs and monitoring...
• Hi Powerman,
I can help you but I am not sure that you will like what I am going...
• Though Vonage's service, features, and voice quality are more than adequate...
• I have had problems with the outgoing Caller ID from my Vonage line since I began...
• XTen (http://www.xten.com), the company that makes the soft phone software...
• In Feb 8th PCMag (Cover: THE NEW INTERNET) review, AT&T CallVantage got Editor's...
• Good advice reebok!...
• That is an excellent point. The UPS devices have dropped in price over the years...
• That was wrong, hardwired computers are in wireless adapter. Duh!...
• Mike, I went through the setup several times, and I'll try it again tomorrow. I...
• Here's the scenario:
I have a Linksys PAP2 at my house. I have the XTen soft...
• I bought a $60 UPS months ago for my system, and when the power was off last week,...
• The person that send the invitation will get a system reply back stating that you...
• Still here :) ...hehe I actually found a solution for those of you that were unable...
• Same for me and for a lot of us....
• It is great that you are trying to help out! It shows you are a good employee with...
• :-D It's good to hear something positive for a change :-D...
• beat me to it! :) sorry guys its been a long day I'll get to some questions after my...
• Did you not receive setup instructions when you received your phone adapter?...
• Thanks. As I posted earlier, I could not get through to support. My phone was out...
• 5Mb Down and 384 up are nice.
I got 3 Down and 256 up but my conn is ultra reliable...
• February 1, 2005 Letter of Authorization (LOA) Received
February 1, 2005 Transfer...
• I downloaded it manually (then deleted the .bin file) and updated it. Everything...
• are you saying the new rt31p2 is here - the one finally w/ the hissing fixed ? Should...
• I still noticed the phaser sound after the upgrade, but with the workaround plug...
• I have tried rebooting and everything. I don't know anything about computers,...
• Updated Date: Number Transfer Progress History:
January 30, 2005 Awaiting...
• did the people you were calling report that your voice wasn't loud enough, but...
• Removing the phones did the trick.. My upgrade went through.
Now how about...
• If the update has yet to complete I would try removing any phones that are connected...
• bre is correct, lets try to stay on topic - Thank you....
• mine aren't bad either:
Download 4,810,480 bps
Upload 371,016 bps
QOS...
• dconnor: This thread was started discussing Vonage support. Anything other...
• well it looks like your problem could be those packet discards, especially since...
• I'm actually running thirdparty firmware currently, but I'm unsure now how I...
• I get this or better every night I check.
Download 2,888,808 bps
Upload...
• You're talking more about the quality of a product where I'm talking about quality...
• cool.. I d/l'd a tftp client, works good now.. thanks..
I just figured it was...
• i guess it depends on what part of qwest you're in... i'm in colorado springs...
• what city are you in? i've heard of some quick qwest posts, but unfortunately,...
• ssantana IS a machine - he PM'ed me quickly after my request for the update. After...
• Yes, it does tell us something. It tells us that there are some that have had bad...
• I've been waiting for the same thing. I make a fair number of long calls, and if I'm...
• I agree that many people don't acknowledge good customer support - but there are...
• ...answered & sorted out in about 15 minutes.
I just got off the phone...
• I came accross this article. I thought that you might be interested.
http://www.vonage.com/help_k...
• Testyourvoip results
-
MOS
4.3 / 5.0
(Best with G.711 is 4.4)...
• what are you getting from testyourvoip.com detailed results? also, try running...
• Hey guy's im a new vonage customer.
Just got the service about a week ago and...
• Id like to know what is in the works for more virtual pbx features for vonage.
We...
• I did have a "Sorry there is an error" message night before last. Tried a couple...
• Ok! Are you using jack 1 or jack 2 for your fax service? Do you have the fax service...
• Do you have a tftp client install on the WinMe Machine? If not you need to download...
• I can't imagine anyone getting a quiet LinkSys RT31P2 router as I have my third...
• I have tried to tftp here, and I cannot do it, it says 'invalid filename' but at work...
• Might want to add another poll: "Has the 'short out port 2' trick worked for you...
• I've downloaded quite a few firmwares in my day, and i was wondering how long it...
• Does anyone know if any landline bluetooth enabled handsets will be coming soon?...
• 8 days to be exact! I hope this starts reflecting for lots of you out there too! Sorry,...
• John:
I thought when I got the Linksys and they were doing tweaking on my fax...
• Well, after all the head ache of tech support and customer service. I am just going...
• OK, thanks. I love tech support that doesnt have a clue to what they are talking...
• according to jscott from http://www.vonage-forum.com/ftopic904.html:
"*99...
• I wanted to note also...
My QoS went from 27% with Sprint DSL to 87% with EarthLink...
• I wanted to find out what the other folks here have experienced. My router was clear...
• It's really odd the fax machine doesn't even RING if the phone connected to it will....
• thanks reebok!
Yes, I am getting download rates of near 4.7Mbps...I am very...
• he said brighthouse. used to be time warner. known as roadrunner. they just upgraded...
• can answer the phone if it is plugged into a fax machine. can place a voice call....
• Yep, dumb question.
FYI - i have a new linksys, and excelent bandwidth and...
• Does the fax have a phone out jack on the back? If you plug a phone into that jack,...
• funny, one of the tech guys this week still recommended using *99
not sure...
• John:
I think the *99 and the backwards DSL filter, etc., have pretty much...
• I am unfamiliar with what cable companies exist in Orlando. May I ask what cable...
• apparently his problem is receiving, not sending.
also, I was under the impression...
• Dumb question, but are you dialing *99 before faxing?...
• reebok,
only thing i am not sure about, is i am not losing calls, i don't even...
• For the record I do not like being on hold either and think there should be limits...
• sorry, it is fact a 6170. i will ask about upping the voltage on the adaptor.
sorry...
• here is the issue
we started out with two voice lines with the intention that...
• I suggest to anyone considering a swich to any voip , that you should keep your standard...
• Did the fax machine work with POTS? We had to do tweaking each time I changed ATA/Routers...
• ok well according to your subject title it's a 6150.
one thing you might look...
• Scooby5
Are you kidding! Whats so stupid???
REALITY CHECK:
Please...
• Ok, let start over. I do not have the time to search all of your posts right now, so...
• As this forum may or may not know, I am currently in the process of switching from...
• so much so that i can't even spell correctly!!!...
• I think that it is time to ask those who manufactured the thing. Call them at 1-800-326-7114...
• you are right, and i am truly sorry. i am just soooo frustrated that I can't do anything.and...
• pretty weird. can you get to anything on it (i.e. http://192.168.15.1/DDNS.htm)
wouldn't...
• Thanks for the link.
From the manual, it looks like I have to use a Y-cable to be...
• kailes: You are just going to have to take this someplace else.
People are...
• i looked at it, but it had nothing to do with my issue. my issue is that the line isn't...
• so far beyond that issue. it is a lexmark 6170 fax machine that isn't even ringing...
• Mike ...
I am also a Qwest customer (here in Seattle.)
1/28/05: Started...
• because i think other people that are having the same problems need to see that...
• oh, right, you never replied. did you look at the link?
http://www.vonage-forum.com/ftopic2799.html...
• That's very odd. I use the Voicemail web page almost daily. Never once have I had...
• dwe: can you even access voicemail? what do you have under status at the rt31p2...
• why don't you go to their website and look yourself? just seems like a better option......
• tell me about the rates for lingo. i am at the end of my rope and it is time to switch....
• Thanks, dabones. I'd already tried that as well, hoping it would help, but no such...
• i purchased the wrt54gp2 from best buy and did not have to pay a fee. service is working...
• Every time I call I'm on hold forever. I have to use my cell because my Vonage line...
• Same thing happened to me.
When I called my ATT callvantage, They said they...
• that's just evil....
• God this is like being in a bad movie.
After not hearing back from anyone, I...
• Not quite sure about your situation...hope someone else can help. I assume you...
• update:
i was just on hold with a guy because the level 3 wizards thought they...
• I have my the same setup and have internet access and a dial tone....However, when...
• Hi all,
Pretty new to Vonage, happy with the quality of calls (using shorted...
• i think so but here it is again:
pap2 adaptor going straight to a brand new lexmark...
• http://communications.siemens.com/repository/373/37307/2420_manual.zip...
• You will need to turn off the Automatic Update function or the Updates will fail...
• maybe I missed it but have you posted your exact problem, including vonage setup...
• Why is vonage blocking access to people in Mexico?
It seems to me, that some...
• KNOWLEDGEABLE? you hit the jackpot then. I have had the same issue for over a week....
• go in Internet Explorer to 'Tools' then 'Internet options' then 'Connections'...
• xracer13,
Thanks for your quick reply. The problem is that I do not have the...
• I agree with you. I just called ATT and I was on hold 30 min. and no knowledge at all......
I...
• ...
• Congrats! I just made 5 star Vonage VoIP Evangelist, in just 21 days. I am retired...
• Now I did it! I wasn't logged in. Sure don't remember logging out....
• yeah...what do you mean?...
• How will I know when my gmail account has been created? I assume that I will be able...
• Give it a try. At least you could go to the bathroom when you wanted :)
TC...
• yeah I should have been more clear. I'm in FL (see under the avatar) and I was going...
• After reading various posts depicting both sides of the customer service issues,...
• http://www.vonage-forum.com/ftopic2356.html...
• How did you fix the noise and hissisng?...
• Ok, I'm a new Vonage customer and have a question that I'm hoping many veterans...
• I've been in Chicago at a Marriott. Also brought router along since I'd need one...
• it out and see what you think. I currently have multiple locations that my people...
• Dan:
Hey, those who benefit from volunteer efforts of others never criticize....
• can you have them switch it back to port 1? a few people have seen varied results...
• that can happen if the calling Party is also with Vonage i.e. if someone who is a...
• ATT Callvantage Fax # 281-664-5032
If vonage sends fax request to tranfer...
• Sorry, but that's a completely stupid post.
Customer support is an integral...
• Yeh, sorry about that down time. Things are solid now. I can tell by your joined...
• I am very new to all of this, but I have called CS twice in the past couple of days....
• To all,
I finally got hooked up and the line was transferred today. I had a minor...
• Dan:
Absolutely agree it's wonderful to have Vonage staffers like Vonagebest...
• Thanks for the link it makes a lot of sense now.
I understand about the time...
• BTW, these guys are good, vonagebest and ssantana. Very responsive.
I happy...
• i had one who offered to help and asked me to pm him. that was last nite. i haven't...
• Yes, from a pipe point of view, you should be able to pull 100+ meg.
I need to...
• Thats correct. My vonage service is running thru port 2 and the crossed phone cord...
• while ur number Portability is still "under process", Vonage gives you a temp....
• you put it in port 1? is your vonage line running off of line 2?...
• Do a full reset on the 2420 first. Then try again. Make sure you are using the correct...
• Hello,
I just PM my account info for firmware upgrade.
Thanks in advance...
• these links talk about wiring your house for vonage, which can be found in many...
• I was lucky enough to get one of the clear sounding units (RT31P2), so I thought.......
• I too became very frustrated trying to reach Vonage customer support. However,...
• Welcome to voange family....
• I just got my "stuff" from vonage. I did a test yesterday and everything seemed...
• Dan,
Very cool. Thank you for informing me.
TC...
• I'm still maxing out around 3Meg down.. and as far as I can tell it's not on my side........
• I would love to see your results from here please:
http://www.vonage-forum.com/voip-speed-test
I...
• They are legit. They do not get the recognition on this forum until I have checked...
• I can't see that it will register more then 3Megabits a second.. as per a post I made...
• John,
I've seen it. But wasn't sure how legit it was. Are they really reps or...
• I would love to see your results from here please:
http://www.vonage-forum.com/voip-speed-test...
• reebok,
I interview with Vonage. I currently live in upstate NY. They do hire...
• look for the "vonage representative" stars and avatar. I'm surprised you haven't...
• Comcast announced on its website today that it is increasing standard service...
• I would think you would maybe want to PM rather post your acct# and phone#. Well,...
• Please update my unit to the latest SW. Telephone number [ADMIN EDIT]
Account...
• A few months ago when I first started looking into Vonage I could have sworn that...
• I'm glad I'm not the only one who has gotten poor service from E-Mail and phone....
• I agree with the poor customer service, I have waited on hold several times for...
• Thanks...
• vonage works with clec's to provide them with phone numbers and access to area...
• Not much you can do unless Vonage has an exchange in your area :(...
• Transfer successful: 5 bytes in 1 second, 5 bytes/s
It worked...
• probably because dsl and cable are about the only forms of widely available broadband...
• I have had the best experience with 2 vonage support people on this form. They both...
• Why are some areas not available for call portability? Also I know there is a place...
• Thats what I was going to do the guy basicly told me sorry you need either a dsl or...
• I don't see why this wouldn't work. you have a 14 day trial so give it a shot and go...
• Hi,
I tried to order vonage today but the represenative told me that they do not...
• yeah it's pretty bad. I guess they're really backed up with the phones ringing...
• Yes, tried 3 browsers and 2 different machines. Doesn't work anywhere.
I...
• oh ok, I went off and assumed you had verizon dsl. at any rate, earthlink doesn't...
• Reebok,
I live in the Washington DC metropolitan area, so as general statement,...
• Update: My number ported early this morning on schedule.
Thanks Vonagebest...
• naked dsl as it is sometimes called, or dsl without dialtone is coming around in...
• All,
I recently got Vonage VOIP service, and so far so good, everything is...
• Success!
On the evening of Feb 7 I connected with a tech service rep who corrected...
• Patience is my middle name.....
• Vonage is deeply aware of the "support" situation and are in the process of hiring...
• I don't know why you would have the issues in the first place, unless it's having...
• No one? :eek:...
• Vonagebest,
You and Steve Santanna and other Vonage reps have been great...
• I'd like to withhold caller id permanently, anyone discovered a setting that...
• You would think that with a "cutting-edge" company like Vonage, they would provide...
• an option for ppl who travel alot w/ their laptops, which I normally don't. thanks...
• if someone can come up with a way to get out of our contracts without paying a cancellation...
• i would not have a trouble with the long hold times if the people were 1. knowledgeable...
• Count on 'em in binary instead - that'll give you a little extra storage capacity...
• This si my last read.
I am not reading this thread anymore.
THanks for input...
• I have a problem also and emailed them, same thing as you. over a week ago still waiting...
• InTeleScreener (a retail product) blocks all "Anonymous," "Private," "Out-Of-Area,"...
• I run a Motorola SB 4220 (SurfBoard) cable modem. According to the VoIP Speed Test,...
• I recently subscribed in the area code 902. My number givin to me was in the 482 exchange...
• I have used the same system at work as well. Unlike the previous poster it bothered...
• Phone lines don't care which way they are wired... you can totally reverse the...
• I thought it'd be nice to mention a cool little setup I'm doing for my uncle's engineering...
• you can always get a ktichener virtual number, then you can recieve local calls...
• this is a question I was surprised hadn't come up on these boards yet, so I fired...
• judging from all the potential problems, I'd stay with what you have. there is...
• What modem are you running?...
• I used to have my vm email setup for just notification (not attachments).
I switched...
• yup...
• Not yet, typically it's the one adapter I don't have a spare of, isn't that always...
• have you tried the cable adapter they ship? We had a dodgy one yesterday....
• Can you add 'Make the phone ring' to the poll - see next thread...
;-)...
• I ordered the service, the kit arrived, I plugged it in and it all worked, woo-hoo!...
• Looks like we should have gotten a 519 area code as a primary number. We have the...
• I'd advise against using IE 5.2.3. Try FireFox (http://www.mozilla.org) unless...
• Well that answers my question. Thank you so much....
• I think you're missing the point - people aren't whining - they have legitimate...
• well, you're on Mac OS X so this won't apply...but there is a great program out there...
• In all seriousness, that is what the SoftPhone is for. You should search for it...
• I'm glad that you have come to a conclusion on this matter. My guess would still...
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