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Vonage Forums Archive By Date February 9, 2005 |
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• when people get good customer service, they seldom comment on it. i used to do a...
• I have been trying to help people here. I have tons of PMs and I have responded to...
• Have you tried downloading an IE 5.2?...
• Just got a Bluetooth headset from the US.
The headset is worth 93.00CDN but...
• Also purchase a UPS (Backup Power) for your DSL/Cable modem + Vonage adapter....
• Well, I think that speaks for itself - if there are SO many posts regarding the poor...
• AOL Cable does not work with Vonage. :cry:
Has to do with the authentication....
• Videotron does have two advantages:
1. They own their network... so conceivable...
• Forgive me! I am not trying to badmouth AOL. I simply stated that Vonage will work...
• I've had the same horrible experience with customer support - or lack there of....
• There are several new features that I would love to see introduced. However, the...
• lol :o :o
good stuff!...
• It seems to me that if the system is aware that it is being called from the home number...
• All I want is simple call rejection. Nothing fancy.
A white list would be the...
• Thank you. My old lady loves AOL maybe i can convience here otherwise...
• This is the same voicemail system we have at work - and it doesn't bother me....
• If you want telephone calls, you will have to have broadband ON all the time. However,...
• I got my Vonage service about a month ago and really like it - however, I too have...
• Anyone call rejection!...
• - "Distinctive Ring"
- Call Waiting Caller ID...
• All,
I have AOL Broadband. My question is this. I have to click on the AOL Icon...
• Caller ID app for Mac OS X (and Windows too I guess...hehe)...
• Works just fine for me. What version of Safari do you have? And what OS are you running?...
• I'd LOVE to see Vonage release a simple caller ID app that runs on your computer....
• Area code 442 is the far north suburbs of San Diego, CA...
• Perhaps it is the international country code prefix? The USA is code 1 while the...
• Ok .. so plugged it into my jack .. and when testing the signal through other jacks...
• I've also had a difficult time contacting Vonage customer service. I've sent...
• That's exactly what the Vonage Tech said. We ran the test you mention and we experienced...
• :) I have no problem with that....
• You had me laughing on that one :lol:...
• I cannot get VPN client or server to work when the RT31P2 is between my firewall...
• It is a hit-or-mis. I've had some good luck and bad. I mostly did it as a novelty to...
• No really. This time I must admit it is probably my ISP, not Vonage or the Motorola...
• As far as I know, if its a high speed connection, and not a dial up for a modem, it should...
• I would love to help. Please send me a pm detailing the entire history and include...
• In the northern DFW area. Been a long term Comcast customer. Started using Vonage...
• its good to know someone is getting help. i have called 6 times this week, been promised...
• Steve,
Thanks again for pushing the update to me last night.
Now, may...
• I am getting ready to plug my RT31P2 into my home phone jack to wire up all my house...
• You can elect to not accept the upgrade. I do not have a changelog so I can understand...
• This may have been asked and answered earlier, but I am going to ask again. Why upgrade...
• Thanks for the extra tips... much appreciated.
I've set the voicemail to...
• It would be nice to have the click-to-call feature working in Canada.
Videotron...
• I know that it can be done in Canada. Sprint has been in Canada for a long time and...
• It pays off to use google before complaining. There is an answer to almost anything...
• I currently have the Motorola ATA and it works wonderfully. Are there any others...
• The new FX-300 has many improvements and new features from the old FX-200
First...
• Ok, I called tech support. They said I would still ahev to pay the activation fee....
• Okay I'm back to where I was.
BTW I've been on hold with Vonage almost the whole...
• In case of 911 emergency in my home, on a 8" X 10" leftover picture frame I printed...
• I am going to stay at an embassy suites here in central California next week. They...
• Hi all,
I was wondering if any of you have experienced a similar problem to...
• OK! You could be experiencing a lot of packet loss, But more likely High Latency....
• oh give me a break, I've seen people say the moto or cisco looks funny and they get...
• are you sure you don't have the 186? either way, vonage blocks the cisco's web interface,...
• I'm with you on this one. I asked the tech and he said that it would change nothing...
• I can't access the Cisco ATAs Web Page.
I can access web pages in general fine...
• Hi,
Just wanted to share a success story. I've had Vonage for about 3 weeks....
• just an FYI...Like I mentioned before I do not have a changelog to present the list...
• are you going to give a new device a shot? (linksys RT31P2) just wondering, no clue...
• haha, sorry, it was the first thing to come up. I should have went with
http://www.vonage-forum.com...
• No help, but thanks. Calls still drop.
Which brings me to my original comment:...
• Hey man. Using my stupid newbie post as an example? Thanks :twisted:...
• Keep the faith. The answer is that Network Address Translation (NAT) routers...
• I've seen a waiting list mentioned several times. I doubt vonage is going to send...
• Motorola? Maybe this will help, maybe not:
http://www.vonage.com/help_knowledgeBase_article.php?a...
• Yeah, sorry, i edited the link out after I read your post.
Best Buy has an $80...
• do we need to be put on a waiting list to get the new units? or is V* sending to everyone...
• Judging by the link you showed us, briefly, the price was quite good. The Linksys...
• Is it necessary to get the new update? My system seems to be working fine. Well almost...
• If you cannot access the web page, try this:
http://www.vonage.com/help_knowledgeBase_article.php...
• I'm at home now. I tried to access the web page but it won't open.
I'm going to...
• I found this. Perhaps it could be of some assistance:
http://www.vonage.com/help_knowledgeBase_ar...
• This makes me lose faith in the firewalls that most routers include....
• OK, so, say I do buy the adapter my self, is best buy the cheapist place to get it?...
• Hmm! actually it doesn't look like such a bad deal from here. Apparently, I have...
• I've been experimenting for a few days without a new phone I recently added to my...
• REEBOK: Well, I don't know exactly what the problem was. I just know it was fixed...
• EDIT:
Ok, so a no and a yes. :eek:...
• Yes, of course. You should also know that a purchased phone adapter comes with...
• http://www.dslreports.com/forum/remark,12605028...
• what was the problem exactly?...
• Have you checked to see that the sum REN of your telephones and answering machine...
• Im considering getting the unlimited calling ($25 plan, USD) plan. If I buy the...
• For anyone reading this thread who is encountering problems with VONAGE, know...
• Actually it's a common problem, but to make a long story short:
http://www.vonage.com/help_knowle...
• As many of you know the Vonage Forum has been going through a period of Hardware...
• anyon eelse noticed this? I just found out today, that when I call my local London...
• I found out the Cisco ATA 188 has a built in web server. I've never tried to access...
• I have been a happy Vonage customer since JUly '04. Been perfectly happy with it....
• I authorized my port in Dec/04, and it happened without me being notified. I didn't...
• Yeah, it doesn't happen all the time but there are some numbers we can dial where...
• so it apparently only happens with certain numbers? can you narrow it down to say,...
• I have had no trouble with my answering machine. I dont use it anymore as I prefer...
• one issue I have with Vonage is they do NOT compensate customers for their time...
• one drop call last night at 5:15pm...
• how so? in his topic title he seems excited, yet in the message he makes it seem that...
• what the heck? not making vonage support look very good right now......
• I'm still hoping for distinctive ring. I think I recall being told the newer linksys...
• If you're not interested in other solutions, please ignore my post.
But there...
• I had the same exact issue when I first setup my account, and it freaked me out. In...
• you also would be required to send in an LOA for the number to be ported....
• I successfully setup the voice mail feature. But I can't the extensive menu that...
• ssantana,
Are there any discussions of adding secure protocols (ie encryption)...
• Just an update for you guys I know for a fact that anonymous call rejection is in...
• oh well, I see he found you :)...
• Here you go:
http://www.vonage-forum.com/gate.html?name=Private_Messages&file=index&mode=po...
• I apologize for the run around you have incurred. Please send me a message with...
• Is there someone on this forum who can catch the attention of Vonage Customer Care...
• Yes I did.
I have an old handset. We called a number we always get the problem...
• Did you solve your issues? I'm moving to Shanghai soon and am wondering if Vonage...
• http://www.vonage-forum.com/ftopic2885.html...
• This might not be the answer you are looking for, but my children are not taught...
• have you tired it with a different phone? preferably wired if you have one.
can...
• I think (dont quote me on this) if you hang tight for a few months, Vonage is going...
• Sorry I forgot your other question.
I have a lynksys G router hooked to a cable...
• This sucks. Just got off the phone with Verizon...I was under the assumption that...
• I don't get pankej2000, he is still the number one "car salesman" for PhoneTray....
• My ISP is Earthlink (Time Warner).
I don't know what kind of cable modem I have.
As...
• I had noise :(
installed shorted jack in line 2 :?
noise went away :)
week...
• there was an issue with the motorola power supply that caused this occasinally....
• Yes, I have output on the caller ID screen. It tells me what number I am dialing.
After...
• Correct do you get any output on the caller id screen at all.
-Steve...
• If you dont know this already : most of the times, u have to let the phone ring atleast...
• you have to return it to them whether you bought it or not to get the fee credited....
• output on the caller id screens...
• When you say "output" do you mean a dial tone? Yes, everything seems to be working....
• Did you get your answering machine working with vonage? I've the same anwering...
• Do you get any output at all?
-Steve...
• My caller ID is not working on my phones. I have the phone with the main base and satellites...
• yeah, you can use a splitter. Port 2 is for a second line. The splitter shouldn't...
• Port=2 is for a 2nd phone line. So, unless u subscribe for a 2nd line from vonage,...
• I am an idiot (kind of). First, thanks for the quick reply. I had the phone line plugged...
• I had troubles accessing my account on the Vonage web site last night. I think it...
• So here's a question - if you bought your VoIP adapter at retail, are you still charged...
• are you using a splitter on the back of the router to connect your home wiring and...
• I was told that if I hook the router into a single phone jack all of the jacks in my...
• Identify callers and zap telemarketers with PhoneTray Free - FREE Caller ID software....
• Thanks reebok.
I actually live in an area code where all local calls are already...
• Steve,
Other than that, I want to stress I was very satisfied with the speed...
• Well i've now been running vonage here in the UK for just over a week (yeah I know!)...
• Sorry about that guys. We just changed shipping partners from UPS to DHL/USPS....
• That would work for the ACR IF I used Windows and IF I wanted to leave a machine on...
• Well, I might think so. But I've had lots of folks (from at least 3 different carriers...
• haven't had that here (consistently). unless it's a cache thing, which is unlikely...
• sounds like the routing tables haven't been updated, which is odd seeing as it's...
• I had the same experience as the original poster - I was a bit concerned when after...
• For weeks now I have not been able to access my voicemail page online using any web...
• there are a lot of voip providers that offer acr....
• Open your QuickTime preferences pane and uncheck "Save Movies in Disk Cache"...
• Hi all,
I've encountered a problem I haven't seen in the forum yet.
I've...
• All pm's have been responded to and all upgrades performed. If anyone is still...
• Anonymous Call Rejection (ACR)
Say goodbye to "Number Blocked" and "Anonymous."...
• what isp and cable modem do you have? how is your network set up?
http://www.vonage-forum.com/fto...
• Feb 9, 2005
MICROSOFT ISSUES
RECORD 12 SECURITY BULLETINS
8 DESIGNATED...
• My router was arrived in a week by UPS. I was able to track everyday through my account...
• I've been a Vonage Customer for over a year. I'm very happy with the service but...
• I got reply from line department that
Ticket #1XXXX81 resubmitt to focal...
• Read this thread
http://www.vonage-forum.com/ftopic2847.html
All...
• it's been 15 business days for you. everything says wait 20 business days. some...
• I have vonage right now. I am still waiting to port number from ATT callvantage...
• it will be automatically canceled as long as one, regular phone line was all you...
• Is your call forwarding set up to "ring at the same time" or "forward to this number...
• I have everything set up NAN and call forward so not sure what the problem is....
• After the upgrade it seems my background noise is worse. So for me, it certainly...
• Another point, when my ISP goes down, instead of a busy signal, there is a "number...
• If you think of it that way, then I can see why the guy that started the thread had...
• I use a APC Back-ups 750. Quite a nice unit I must say. Lot's of ports, power, and...
• Just my thoughts, In lieu of a disconnect fee, you have a choice to return your Vonage...
• Free In-Account Minutes used:
Calls to your Vonage virtual number and it turn...
• I suddenly receive an email from Vonage saying I missed a few calls. I logged in...
• I'm looking for someone at Vonage who might be reading these forums who might be...
• My feeling is that it will be within months, not years.
Videotron cannot even...
• as I stated in my earlier post after the upgrade my firmware still shows the old...
• :?: What does "soon" mean?????...
• Could someone clarify what the following Vonage minute breakdowns are:
Free...
• Many of my electronic components were damaged during a thunderstorm here on June...
• gash's post makes the 7th "what does this firmware do" post.
I think it's obvious...
• URL for Communigate:
http://www.stalker.com/CommuniGatePro/WebSMIME.html...
• The Videotron solution is hardly VoIP. By going with them you're going to lose...
• I do know that SquirrelMail supports PGP signatures and encryption... http://www.squirrelmail.org/pl...
• In a conversation I had via e-mail with tech support over a new RT31P2, I was told...
• Works fine for me also. Could you be trying to access from behind a firewall? I know...
• final update on this thread : My LNP transfer completed today (Feb 9th). I still...
• I hope to see those features also, it is just the source of the information that...
• Hmmmmm. Works perfectly for me! I played the messages through the web page and...
• I am still sitting at 1.26.01. I have not experienced any problems.
Does this...
• Mine arrived in 8 days UPS to my door even through the christmas season. I have never...
• That is quite depressing to hear. There are several features that I wish vonage...
• Might be, but I can tell you that the person who posted that is a notorious lier....
• Now is there a time lapse when I disconnect the router for all the calls to go where...
• I never had to set up anything to make mine work either.. and my vonage router is...
• Hello. I have noticed that there seem to be several employees of vonage that post/monitor...
• ok it looks like I was wrong. according to the vonage website, your calls should...
• Tried downloading new firmware using TFTP and got it on harddrive. Tried manual...
• I have a cell number for call forward...well when my line rings the cell rings and...
• HELLO???
Im short of just putting this post in caps....
This question...
• Yes, that's right. But if the MAC address has been cloned to a different one, the...
• how long are you waiting before you try calling?
also, to forward, does the call...
• Although it may be true that the MAC address can be changed via the MAC Clone function,...
• no it is off...
• Connecting a second phone to the other port and taking it off hook does reduce an...
• For what it's worth, I just received my router last night and had a couple of hiccups...
• My guess is that Vonage traffic (some or all of the following protocols: SIP, NTP,...
• http://www.vonage-forum.com/ftopic2356.html...
• I have the PAP2 adapter and have the same issue, Vonage seems to want to point the...
• I was thnking about getting a WRT54GP2, and it would allow the QOS and wireless...
• It will still work, because of the nature of way it connects.
If you need an...
• I bought an RT31P2 from Best Buy. I sent the following to Linksys Technical Support,...
• Anybody?
DMZ on the router is off, as well as UPNP....
• THanks for easy on me.
I want to save money and use free feature to my voange-family.
Thanks...
• reebok,
We may be quibbling about words here (and I'm sure you're right),...
• I have my vonage ATA connected directly to the cable modem via the wan port. And...
• vonage doesn't do updates over the air, at least in the sense that all that happens...
• What does the firmware accomplish? Will it help TiVos dial out, ACR/new features?...
• in my experience, whenever i get a "tracking number" for a dhl->usps shipment...
• Thats one of the things I had tried in at least 2 of my attempts. That doesn't work...
• I prefer to let Vonage do updates for me over-the-air, but if you want to do it yourself...
• I wanna go on the record and say having the upgrade can't be done by the user. I ran...
• I give away all of my invites to the gmail spooler. they used to be at a premium but...
• I downloaded the file and haven't been able to install it. It goes through the process...
• I cannot stand this commercial, for the song drives me nuts everytime I hear it....
• That's what I figured. I personally have never used tftp, so that's why I just wanted...
• all of your questions have been discussed at length. a simple search wil provide...
• disturbed: tftp is a protocol just like anything else. the internet isn't windows...
• I have the newest firmware version, 1.27.01, and it still does not allow inbound...
• from what I see in the manual, I believe "remote upgrade" is different from a "vonage...
• I imagine that this would work the same from the command line on *nix boxes. I use...
• At this point, it's not really a big deal. It would be nice to have my town's exchange...
• My upgrade seems to have taken place just fine....
• once it's canceled you can't get it back unless it happens to be available still...
• reebok,
I suspect a lot of people have automatic updates disabled on their...
• ordered mine thursday night, and it came in yesterday as well. Which is kind of...
• Thanks for the info, mbhn5204. I am currently running my Motorola box behind a...
• Does anyone know how long you have to reclaim a canceled POTS #?? Not that I would...
• for those who don't want to wait for the firmware to be pushed or PM'd or whatever,...
• Do you know of any webmail clients (php, hosted, or otherwise) that allow you to...
• good question. it's supposed to be automatic (imagine vonage offering ACR that...
• Thanks!...
• http://www.vonage-forum.com/ftopic2585.html...
• http://www.vonage-forum.com/ftopic2890.html...
• OK. Then is it usually automatic, or does it have to be requested?...
• If I get a number assigned from Vonage (or any other VOIP provider), can that be...
• When you sign up with Vonage, they send you a router (to use) which is preconfigured...
• comes from vonage....
• Check your inbox....
• Can we get the firmware upgrade directly from the Linksys website? Or does this...
• yes it's normal.
QoS is under Applications and Gaming, then QoS on the nav bar...
• Another n00b user here - mine arrived bloody fast.
I ordered late on Friday...
• I don't know what's new in the 27.01 firmware, but that's what arrived in the router...
• I put it in front of my router for a few minutes and rebooted it a couple of times but...
• same here... but dhl waybill emailed me a dhl tracking number for the package,...
• so, who has teh vonage phone? you in Kitchener, or your daughter in BC?
if it's...
• Hi:
At the wrisk of sounding stupid, where do I go to change this? I've looked...
• is there any reason to upgrade from 1.26.0.1? What is fixed/added in this release....
• No problems here with it....
• set your upstream qos to 80. Problem should be solved then. :)...
• Hi:
Forgive me if this has been discussed before, there's this little thing...
• Hi: I have the Linksys RT31P2 and have loads of background noise on all phones....
• I was upgraded last night w/o any problems :-D...
• Please...what is fixed/included with this firmware release.
Thanks....
• Is your voice mail set to "on", and if there a network availability
number entered?...
• OK when I unplugged the Linksys from the net...incoming calls get busy signal...
• I had to reset my Linksys because I was not getting any incoming calls...I always...
• I disable the DHCP on the Linksys but now I cannot access it....
• Thanks...I tried the other way Modem, Linksys and MS and that did not work at all...had...
• Then your setup will be like this;
Cable Modem -> MS router (DHCP enabled,...
• HI just signed up on Feb 8. Need some help on understanding the setups.
We live...
• Hate to do it folks but I have seen a few firmware upgrades to new version that after...
• Called CS and they had me switch lines in the back of the router and I got dialtone....
• This might help
http://www.vonage-forum.com/ftopic2513.html...
• Sat latency alone shouldn't make the service unusable. In the early 80's I had...
• Yes, he is in fact from Vonage....
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