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Hard Wiring - Installation
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In The Forum:
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Topic:
Hardwiring in a Rental House
On Oct 24, 2017 at 22:29:48

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In The Forum:
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Topic:
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On Jun 24, 2017 at 09:15:34

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On May 09, 2017 at 06:14:26

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Topic:
Recent calling problem from Egypt
On May 02, 2017 at 17:28:06

dconnor Posted:
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In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 18:52:02

Trafford Posted:
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...

In The Forum:
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Topic:
How do you call 999
On Apr 27, 2017 at 10:42:50

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In The Forum:
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Topic:
IP PBX for small business
On Mar 28, 2017 at 12:42:33

jeddaisg Posted:
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In The Forum:
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Topic:
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On Feb 23, 2017 at 18:33:52


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Salt Lake City: impressions after several months
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Review: My First Day With Vonage, Excellent!
Review: My First Day With Vonage, Excellent!



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Great Price, No Complaints



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Vonage Customer Review: One month with Vonage, and...
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Vonage :cry: I'm having an issue I cannot resolve after many attempts, I have a wired network



:cry: I'm having an issue I cannot resolve after many attempts, I have a wired network with a Road Runner Broadband connection coming out of a Toshiba modem and into my Linksys Wireless-G Router. I only use the wireless on the outside chance I need to connect with my laptop to do some quick work from home. On the back end of my router I have 2 PC's and the PAP2 device always connected. I was happy with the Vonage service until this past couple weeks, for the past month prior service has been great then all of a sudden I am losing calls, the people calling are saying the quality is horrible and they can hardly understand me nearly all the time. Needless to say I called my ISP who had me run ping tests and checked my line for packet loss, they found nothing wrong and said my speeds were strong, probably because I live in an area where there aren't a lot of other Road Runner users. I even tried taking everything out of the mix and plugging the PAP2 directly into the cable modem, still no go...bad reception. I must say the Vonage technical support team needs to learn some people skills, and basic Voip skills. They were no help and became rude when I questioned what to do next. They blamed the problem on myISP and even suggested I just use a cell phone and transfer my calls to it.....WHAT!!! :evil: I am paying for a service that I am not getting, give me a break. Can anyone with more knowledge than the Vonage Tech Support Team possibly give me some ideas? I am at a loss at this point. Can I request them to update the firmware on my PAP2 device or do they do that on a normal basis anyway?



Read The Full Thread:

Terrible Clarity


I work for Vonage tech Support, and I certianly know what I am talking about. There
I, too, have been having similar problems the past few weeks. Terrible clarity,
probably not a good idea to post your account number like that friend.
Dont post the account number in the thread, PM it to me, and I will do my best to help.
Maybe you should pick up the phone when we call. :eek:
for clarity i believe you need a consistent upload and download speed of at least
I work for Vonage tech Support... Joe Tier II Tech Yeah I know its bad trying
I PM'ed it to you, let me know what you find.
Road Runner just supplied me these numbers for my connection: Average throughput

zukdj posted ":cry: I'm having an issue I cannot resolve after many attempts, I have a wired network" on 03/03/2005

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