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ILLLLM Posted:
I have a Cox
connection. Vonage
router is hooked
directly to cox
modem. Cox
Download
...

In The Forum:
Vonage
Topic:
Calls dropping every 5 to 10 seconds
On Nov 25, 2014 at 14:24:54

Sxandy Posted:
so that would mean
even if the number
is already with
another phone
provider i can
...

In The Forum:
LNP – Local Number Portability
Topic:
Mitel 3300 CXi connections
On Nov 12, 2014 at 06:04:12

mknopick Posted:
We have a part
time vacation home
that we use. Can
I take my Vonage
adapter to that
...

In The Forum:
Vonage
Topic:
Taking Vonage adapter to vacation home
On Nov 09, 2014 at 09:50:11

Whitmarsh Posted:
This is an update
to my previous
post. After
many emails and
phone calls, I
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Nov 08, 2014 at 10:23:24

Whitmarsh Posted:
The 'Vonage box'
is a Grandstream
HT-701 ATA. If
you download its
Used Guide, you
...

In The Forum:
Vonage UK
Topic:
Witholding Caller ID from display and the BT 1471 service
On Oct 26, 2014 at 00:04:03

Whitmarsh Posted:
I have just
installed a V
system and it all
works fine except
for the date/time
on
...

In The Forum:
Vonage UK
Topic:
Vonage messes up date/time on Panasonic DECT phone
On Oct 22, 2014 at 09:41:43

TUBSUB Posted:
Vonage router does
not recognize a HP
2270DW printer.
Current setup is:
Comcast-modem
...

In The Forum:
Vonage
Topic:
HP Printer setup issue
On Oct 05, 2014 at 15:28:26

eltonlight Posted:
Is this supported
by Iphone6? I am
just curious.
...

In The Forum:
Vonage
Topic:
Use with iPhone, and switch to data-only plan?
On Sep 24, 2014 at 05:06:04

Jesse641 Posted:
Hi, I have Skype
installed on PC,
but I use it
mainly to talk for
free. Otherwise
...

In The Forum:
Vonage
Topic:
Click to call iPhone App
On Sep 06, 2014 at 13:27:05

UncleDuck Posted:
The quality of
voicemail has
deteriorated to
the point that it
requires listening
...

In The Forum:
Vonage
Topic:
Voicemail Quality and Playback Issues
On Aug 19, 2014 at 17:20:01


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Vonage cross posted from ZDNET that is wrote: http://talkback.zdnet.com/5206-10537-0.html?forumID=1&th



cross posted from ZDNET that is wrote:
http://talkback.zdnet.com/5206-10537-0.html?forumID=1&threadID=18445

Fix : Vonage on Comcast - audio break up issues/problem SUGGESTED FIX
gschlact - 03/25/09

March 25, 2009
So there is already so much written about Vonage Voip issues or audio breakup problems when run on Comcast ISP network.

I think I have the suggested fix / improvement that worked and you can tell Vonage tech support to do on your account. I have spent over 20 hours on the phone with them since December 2008. This worked for both Vonage VDV21 and D-Link VWR adapters.

I concur that despite having very high performance Comcast Service (>12mbps down and >9mbps up, 0% packet loss to yahoo.com, and 42-66ms latency with 45 avg), I was having audio issues with breakup heard by the people on the other end of the phone conversation.

I got lucky one day and the tech said - oh, you have Comcast, you need certain settings... ASK Vonage TO SET YOUR ADAPTER/ACCOUNT TO USE A DIFFERENT RTP PORT NUMBER (real time protocol) - set higher in the range. (I then changed devices and this fix was not documented, and took many more hours to figure this out). This resolved and fixed my problem and issue of the Vonage audio quality and breakup of outbound audio.

Good luck to all.

-Guy ( gschlact )

PS - if you are having Vonage DTMF tone problems or issues on voice mail, IVR, conference call systems - TRY Having Vonage Switch DTMF Setting from default/RFC2833 to inband or visa versa. HOWEVER, this didn't totally go away for me until I got rid of the D-Link VWR which simply didn't work reliably on my conference call system no matter what setting. WIth the VDV21, the default RFC setting works perfectly.



Read The Full Thread:

Fix : Vonage on Comcast - audio break up issues/problem


The only problem with that is that the properties the technical support agent
we'll see if this fixes the problem. it is intermittant. they implied that the
Vonage tech support is only good for instructing customers how to plug in cables

gschlact posted "cross posted from ZDNET that is wrote: http://talkback.zdnet.com/5206-10537-0.html?forumID=1&th" on 03/25/2009

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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

2Shipping and activation fees waived with 1-year agreement. An Early Termination Fee (with periodic pro-rated reductions) applies if service is terminated before the end of the first 12 months. Additional restrictions may apply. See Terms of Service for details.

HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

** Certain call types excluded.

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