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HildBeft Posted:
You can recollect
password by
connecting the
router to your pc
and open the

In The Forum:
Hard Wiring - Installation
How to arrive at wifi password?
On Oct 20, 2016 at 05:05:49

HildBeft Posted:
Great tips..
Thanks for sharing

In The Forum:
Hard Wiring - Installation
How to have Vonage and another land line?
On Oct 20, 2016 at 04:55:03

massrman Posted:
The devices are
available at
different price
margins , please
share your

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:48:03

massrman Posted:
Hi these are most
commonly used SIP
PBX interops and

In The Forum:
IP PBX for small business
On Sep 30, 2016 at 00:37:45

Sammy00 Posted:
Has anyone setup a
W52p phone for
vonage? I have
a W52p with two
wireless handsets,

In The Forum:
Hard Wiring - Installation
W52p Setup
On Aug 30, 2016 at 10:38:01

James44 Posted:
Hi, I am
looking for a good
Sip Trunking
provider in
Canada. they
should offer

In The Forum:
A good sip trunking provider
On Jul 17, 2016 at 23:42:46

James44 Posted:
Which network
connection do you

In The Forum:
Wireless Access Point plugged into switch
On Jul 13, 2016 at 22:55:00

jjatsk Posted:
We are renting a
few offices right
next door to our
main building. I
have a wireless

In The Forum:
Wireless Access Point plugged into switch
On Jul 09, 2016 at 12:00:54

Pman Posted:
Hello, While
Vonage has been a
great service over
the years, it is
time to part

In The Forum:
LNP – Local Number Portability
Cannot port phone number to new carrier - repeated failures
On Jul 05, 2016 at 09:12:07

jbugz67 Posted:
We recently
purchased 5
Polycom VVX 300
phones from
Vonage, and have

In The Forum:
Nothing but problems with VVX300
On Apr 15, 2016 at 14:58:07

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Vonage Customer Reviews
Vonage vs. Time Warner Cable SoCal
Vonage vs. Time Warner Cable SoCal

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Vonage UK Review

Vonage Pros and Cons for 2006
Vonage Pros and Cons for 2006

Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review
Vonage, a VT2142 and a RTP300, My Experiences - A Detailed Review

Salt Lake City: impressions after several months
Salt Lake City: impressions after several months

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Vonage cargojack: I shared your sentiment for most of my 1+ years with Vonage UNTIL


I shared your sentiment for most of my 1+ years with Vonage UNTIL I needed customer service. Actually, that was my only gripe, which wasn't enough to flush me out until the Verizon thing drew more attention to possibly needing a "back door."

Once that started, then service quality and dependability also began to suffer and hence my need for more customer service.

Now that I've seen how others handle their own flaws (see post above regarding how ATT handled things), my low opinion of Vonage's customer service got even lower. I'm still getting personal e-mails and "check-in" calls from a single CS rep at ATT AFTER my issue was resolved. I love it!

Regarding the "certain percentage of users of any service that are dissatisfied," don't you find it remarkable how many of these threads are related to that dissatisfaction? And also remarkable is the number of "reads" and responses they get. Now that I'm a former Vonage customer, I realize just how maddening it can be dealing with them and why we all take the time to continue posting about it.

I also noticed that even happy customers acknowledge the same problems with customer service, but stay on because the cost/benefit ratio is still positive for them. That still says that Vonage needs to get better in this one area.

My hope is that someone at Vonage is taking note of some of this stuff. When/if cash flow improves and if they triumph in their lawsuits, perhaps our voice will be heard and they will raise the bar a notch or two. I would love it if they could pay tech support enough to keep it in country and lure the best away from ATT, Verizon, Sprint, whoever. I'd come running back in a heartbeat.

By the way, thanks for chiming in. I must admit I get weary of hearing all the bad news. It's good that someone who is happy takes the time to speak up to let everyone know that it's not ALL bad.

Read The Full Thread:

Just try canceling your service!

I have cancelled my service twice now and they refuse to cancel it. I keep getting
So you cancelled your service, IN WRITING, and you continue to get bills? Just
Vonage will not accept a cancellation request in writing, although I have e-mailed
Don't go by what they TELL you; go by your LEGAL agreement. Search these forums
Hmm, I called yesterday and cancelled one account, they didn't give me a hard time.
I am not considering canceling my service, but I have done similar things with
noct - sounds like you got cancelled and will probably be just fine. In fact, I've
If Vonage will not honor the cancellation, then contact your credit card company
My daughter canceled. Had no problem whatsoever.
log into your web account to tell if the account's been disconnected, you can still

BLaD posted "cargojack: I shared your sentiment for most of my 1+ years with Vonage UNTIL" on 06/12/2007

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