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DWSupport Posted:
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In The Forum:
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Topic:
Voicemail Not Forwarding to Outlook Accounts
On Nov 10, 2016 at 12:23:26

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In The Forum:
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Topic:
Hospital Incoming call unable to connect
On Nov 08, 2016 at 11:59:50

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Vonage boodoosey I have experienced similar annoyances with third party software



boodoosey

I have experienced similar annoyances with third party software which basically "take over" or hijack the default file types and then one starts to wonder what is going on. I'm glad to hear that the 2nd Vonage tech was able to help you.

FYI, I have never had any issues playing VMs on my computer since Windows Media Player is my default.

Although the first tech was correct in his diagnosis and ultimately, it is not his responsibility to get your computer to play wav files correctly, he did sound a bit useless to you since he offered no solutions. However, blaming Vonage for improperly trained techs on this case is going a bit far. I hope that you will be less convinced that the problem is with Vonage next time and more open to a host of other possible reasons why things are not the way it should be.



Read The Full Thread:

Choppy Voicemail / Incompetent Customer Support


When I listen to the voicemail from the dashboard or from the email file, the sound
well that is the obvious answer. I assume you can play other wav files ok? one test
I have checked the messages using my laptop after forwarding it to a seperate email
UPDATE I talked to a very well-trainined service technician just now, and
I'd say that's VERY competent tech support there, especially considering that
So why did you have a problem with your laptop as well? Same video program?
Yes, I have the same video player on my laptop also. Yes, Barry gave very competent
RealPlayer's particularly nasty about taking over a system and then staying
>>>Although the first tech was correct in his diagnosis and ultimately,

mundy5 posted "boodoosey I have experienced similar annoyances with third party software" on 09/24/2005

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