http://www.vonage-forum.com/forums.html Vonage VoIP News, Reviews And Discussion - Forums en-us Copyright © 2006 Vonage VoIP Forum http://backend.userland.com/rss http://www.vonage-forum.com/images/topics/vonage_forum.jpg http://www.vonage-forum.com 90 15 Vonage VoIP Forum webmaster@vonage-forum.com webmaster@vonage-forum.com Fri, 10 Feb 2012 17:49:24 -0600 60 http://www.vonage-forum.com/ftopic7240.html http://www.vonage-forum.com/ftopic7240.html#135875 Forum Suggestions - Comments http://www.vonage-forum.com/ftopic22439.html http://www.vonage-forum.com/ftopic22439.html#133504 I've received an e-mail from somebody claiming to be <survey@survey.equationresearch.com> doing a survey on behalf of Vonage. Since there is no direct connection in the e-mail back to Vonage, I assume it is a Phishing expedition. Does anybody know if it is legitimate or not? I'd like the $10 :lol: TIA PS. Here's some of the e-mail... [i:5c7cc4049d][size=9:5c7cc4049d]As a valued Vonage customer, your opinions and feedback are invaluable to us. We would like to invite you to participate in a 25 to 30-minute online marketing research survey to better understand you and your needs so we can ultimately improve our service. Please respond today! This invitation is being sent to a very select group of individuals and we are hoping for as close to 100% participation as possible. ** IN APPRECIATION OF YOU TAKING THE TIME TO COMPLETE THIS SURVEY, we'll send you a check for $10! We are also proud to offer the option of donating the $10 to a charity of your choosing. ** To access the survey, simply click on the link below or copy the entire URL into your Internet browser. The survey is best viewed in Internet Explorer or Netscape. Your responses will be kept completely confidential to Vonage. As a result of your participation, you will not be contacted by us or any other third party to try to sell you any products or services. We appreciate your time and honesty. It's only through people like you that we can continually improve our quality of service. We know how valuable your time is and we thank you for your input and participation! Sincerely, Vonage Customer Care Survey powered by Hall & Partners and Equation Research [/size:5c7cc4049d] [/i:5c7cc4049d] hi there.. sometimes this emails are true and oftentimes it is a spam.. that is the reason why i dont really trust that kind of message.. if there is something about the business, better contact the support... good day... ]]> Forum Suggestions - Comments http://www.vonage-forum.com/ftopic25572.html http://www.vonage-forum.com/ftopic25572.html#133503 does anyone else agree with me that it would be helpful for there to be a vonage customer service page on this site listing the possible resources? maybe this thread can be that?? i found that vonage seems to be interacting and addressing customer service issues via the <a href="http://twitter.com/vonage_voice">Vonage</a> twitter account recently. i am also well aware that you can call the customer service number: or reference the <a href="http://support.vonage.com/index.html">vonage customer support</a> section for technical help... besides those does anyone else have any suggestions? or agree that it would be helpful to have a customer service page? that is really great.. i guess any business should need an online customer service to serve people even when they are just in the computer... nice idea.. ]]> Forum Suggestions - Comments http://www.vonage-forum.com/ftopic25572.html http://www.vonage-forum.com/ftopic25572.html#133352 Forum Suggestions - Comments http://www.vonage-forum.com/ftopic25513.html http://www.vonage-forum.com/ftopic25513.html#133255 Forum Suggestions - Comments http://www.vonage-forum.com/ftopic25513.html http://www.vonage-forum.com/ftopic25513.html#133250 Forum Suggestions - Comments http://www.vonage-forum.com/ftopic25513.html http://www.vonage-forum.com/ftopic25513.html#133247 Forum Suggestions - Comments http://www.vonage-forum.com/ftopic23608.html http://www.vonage-forum.com/ftopic23608.html#133107 Forum Suggestions - Comments http://www.vonage-forum.com/ftopic25419.html http://www.vonage-forum.com/ftopic25419.html#133064 Forum Suggestions - Comments http://www.vonage-forum.com/ftopic25255.html http://www.vonage-forum.com/ftopic25255.html#132659 Forum Suggestions - Comments