| Author |
Message |
| Topic: Vonage response to customer service issues. |
zaphod
Replies: 2
Views: 1648
|
Forum: Vonage Forum Archive
Posted: Fri Feb 25, 2005 10:56 am Subject: I finally spoke to someone last night at vonage tech support. I explained to him |
| I finally spoke to someone last night at vonage tech support. I explained to him that my biggest problem was the fact that I couldn't get a hold of anyone and never heard back from emailed requests. ... |
| Topic: E-mail support incredibly sllloooowwww!!!! |
zaphod
Replies: 16
Views: 2963
|
Forum: Vonage Forum Archive
Posted: Fri Feb 25, 2005 9:54 am Subject: Haha... can I ammend that and add:
5. Toss yourself in front of the truck to |
If you want a fast(er) response from email support you have to follow the correct procedure:
1. Type your support email.
2. Print it.
3. Wad it into a little ball.
4. Stand by the road in f ... |
| Topic: Technical support issue. |
zaphod
Replies: 9
Views: 2646
|
Forum: Vonage Forum Archive
Posted: Thu Feb 24, 2005 6:26 pm Subject: Ok i ran the speed test 4 times and each time the QoS was 91%. Sounds pretty good to |
| Ok i ran the speed test 4 times and each time the QoS was 91%. Sounds pretty good to me. Meanwhile i picked up my phone and can't call particular land lines. I'm so damn frustrated right now as I ... |
| Topic: Technical support issue. |
zaphod
Replies: 9
Views: 2646
|
Forum: Vonage Forum Archive
Posted: Thu Feb 24, 2005 1:24 pm Subject: I'm wondering what the explaination is for the problem being exclusively with |
| I'm wondering what the explaination is for the problem being exclusively with land line connectivity. As I stated, calls to my mobile phone went through and sounded fine, as best as a cellular call c ... |
| Topic: Technical support issue. |
zaphod
Replies: 9
Views: 2646
|
Forum: Vonage Forum Archive
Posted: Thu Feb 24, 2005 12:05 pm Subject: Honestly, I understand that sometime things happen and service is interrupted. |
| Honestly, I understand that sometime things happen and service is interrupted. Lord knows Verizon has issues all the time with standard land lines and theyve been in existance for a hell of a lot lon ... |
| Topic: Technical support issue. |
zaphod
Replies: 9
Views: 2646
|
Forum: Vonage Forum Archive
Posted: Thu Feb 24, 2005 12:01 pm Subject: otaku, I will give that a try tonight when i get home from work and post the results |
| otaku, I will give that a try tonight when i get home from work and post the results tomorrow. I can tell you that I've run multiple FTP sessions without difficulty and saw good speed up and down. |
| Topic: Technical support issue. |
zaphod
Replies: 9
Views: 2646
|
Forum: Vonage Forum Archive
Posted: Thu Feb 24, 2005 9:47 am Subject: Dammit, i just had this whole long thing written out and I clicked the spell check |
| Dammit, i just had this whole long thing written out and I clicked the spell check button, my popup blocker restricted it. Like an idiot i clicked to temp allow popups which of course refreshed the ... |
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