| Author |
Message |
| Topic: Is Vonage stable enough to pay annually ? |
xnewuser
Replies: 5
Views: 674
|
Forum: Vonage
Posted: Sat Mar 01, 2008 8:21 pm Subject: I signed up for the annual, pre-paid plan shortly after it was first offered last |
| I signed up for the annual, pre-paid plan shortly after it was first offered last year. I got a bargain rate of $215 for the year. That works out to a bit less than $18 per month. (BTW, these numbe ... |
| Topic: Why IP address in Caller ID? |
xnewuser
Replies: 6
Views: 424
|
Forum: Vonage
Posted: Thu Jan 17, 2008 5:40 pm Subject: Recently I have received calls and found an IP address (63.77.214.17) instead |
| Recently I have received calls and found an IP address (63.77.214.17) instead of a telephone number in the caller ID. My Vonage service is still working great, but this is something new. I don't pay ... |
| Topic: Enabling QoS on Actiontec DSL modem |
xnewuser
Replies: 0
Views: 194
|
Forum: Vonage
Posted: Sat Dec 29, 2007 11:00 am Subject: I have been using Vonage for almost two years. For the most part it has worked great |
| I have been using Vonage for almost two years. For the most part it has worked great and I have been very satisfied. This forum has been a wonderful source of help and information. In fact, I have ... |
| Topic: No help from customer service/account management |
xnewuser
Replies: 11
Views: 721
|
Forum: Vonage
Posted: Tue Nov 27, 2007 2:26 pm Subject: I'm sorry that I have not updated this post, I've just been sidetracked with the |
I'm sorry that I have not updated this post, I've just been sidetracked with the holiday, shopping, weather, etc.
However, I did want to let everyone know that (after a couple of more calls) the ch ... |
| Topic: No help from customer service/account management |
xnewuser
Replies: 11
Views: 721
|
Forum: Vonage
Posted: Sat Nov 17, 2007 1:35 pm Subject: Yes... I have 2 lines, 2 numbers, 2 accounts, on 2 adapters (in case that wasn't |
He has 2 lines, 2 numbers and 2 accounts. He wants same 2 lines, 1 adapter and 1 account. Currently not possible.
Yes... I have 2 lines, 2 numbers, 2 accounts, on 2 adapters (in case that wasn't clea ... |
| Topic: No help from customer service/account management |
xnewuser
Replies: 11
Views: 721
|
Forum: Vonage
Posted: Sat Nov 17, 2007 10:58 am Subject: Not quite,... at least I couldn't find the FAQ that you refer to. However, I did |
| If you check the FAQ at Vonage.com it states that currently you cannot merge the numbers from 2 accounts into one.Not quite,... at least I couldn't find the FAQ that you refer to. However, I did find ... |
| Topic: No help from customer service/account management |
xnewuser
Replies: 11
Views: 721
|
Forum: Vonage
Posted: Fri Nov 16, 2007 8:49 pm Subject: I have two Vonage accounts, both have been working great! Each is using their own |
I have two Vonage accounts, both have been working great! Each is using their own Motorola V1005 adapter, one used at home (on the annual plan) and the other for travel (on the 500 minute plan).
I ... |
| Topic: How to dispute a cancellation charge |
xnewuser
Replies: 21
Views: 1301
|
Forum: Vonage
Posted: Sun Nov 04, 2007 2:01 pm Subject: None of this was in the TOS when I signed up. In fact, the Money Back Guarantee perion |
This is in the TOS
6.5 Fees upon disconnection.
(a) Disconnection by you. If you attempt to disconnect service before the end of your current service term, you will be responsible for all t ... |
| Topic: Good Technical Support Experience |
xnewuser
Replies: 1
Views: 287
|
Forum: Vonage Forum Archive
Posted: Mon Sep 24, 2007 9:05 pm Subject: I know that the customer service and technical support from Vonage is less than |
I know that the customer service and technical support from Vonage is less than stellar. In fact, I have had experiences which generated words that, even I, wouldn't put in print here.
However,... ... |
| Topic: 220VAC Power Supply |
xnewuser
Replies: 8
Views: 483
|
Forum: Vonage Forum Archive
Posted: Mon May 21, 2007 10:51 pm Subject: What model adapter did you get? Is the power supply a multi-voltage type, i.e., |
| What model adapter did you get? Is the power supply a multi-voltage type, i.e., 100-240v 50/60 Hz? (Check the label.) Can you test the output of your power supply with a voltmeter? Can you try anot ... |
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