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kdf55 Posted:
Read your Terms of
Service. It is
spelled out
completely in
there. It has a
cancellation
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:59:26

George_ Posted:
I have 2 lines
with Vonage. I
just cancelled 1
of them as I no
longer needed it.
I was
...

In The Forum:
Vonage
Topic:
Disconnection Fee???
On Dec 02, 2008 at 21:37:28

butterman Posted:
Will do. My
billing cycle ends
next week, I'll
post an update. I
have a feeling
that
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 02, 2008 at 20:38:53

jvocioni Posted:
Hey
Butterman, I
agree that the
router/firmware
are common setup;
I'm uncertain
...

In The Forum:
Vonage
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 19:55:31

Dschinghis Posted:
Hi all, So I
signed up for
Vonage, and picked
up a Motorola
VT1005 on
clearance
...

In The Forum:
Vonage
Topic:
Moto VT1005 connection problems
On Dec 02, 2008 at 18:30:33

tglea Posted:
I assume this
would apply to new
customers but who
knows. I'm on the
$14.99/unlimited
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 02, 2008 at 18:22:14

kamnet Posted:
Wow, that will NOT
be good news. It
makes me very glad
that I asked to be
upgraded
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 02, 2008 at 18:16:25

butterman Posted:
I have not and I
have 1 line on the
14.99 / 500 min
plan. My bill
comes in a week
...

In The Forum:
Vonage
Topic:
Rate Increase
On Dec 02, 2008 at 17:15:12

butterman Posted:
Joe, Post the
details of the
speed test
results. Click on
the Advanced Tab
...

In The Forum:
Vonage
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 17:11:21

jvocioni Posted:
Good day, Over
the last several
months I've been
having an
increasing number
...

In The Forum:
Vonage
Topic:
VTA - WRT54GL Tomato Firmware Issues
On Dec 02, 2008 at 14:57:26


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Search found 150 matches
Author Message
 Topic: Is Vonage stable enough to pay annually ?
xnewuser

Replies: 5
Views: 674

PostForum: Vonage   Posted: Sat Mar 01, 2008 8:21 pm   Subject: I signed up for the annual, pre-paid plan shortly after it was first offered last
I signed up for the annual, pre-paid plan shortly after it was first offered last year. I got a bargain rate of $215 for the year. That works out to a bit less than $18 per month. (BTW, these numbe ...
 Topic: Why IP address in Caller ID?
xnewuser

Replies: 6
Views: 424

PostForum: Vonage   Posted: Thu Jan 17, 2008 5:40 pm   Subject: Recently I have received calls and found an IP address (63.77.214.17) instead
Recently I have received calls and found an IP address (63.77.214.17) instead of a telephone number in the caller ID. My Vonage service is still working great, but this is something new. I don't pay ...
 Topic: Enabling QoS on Actiontec DSL modem
xnewuser

Replies: 0
Views: 194

PostForum: Vonage   Posted: Sat Dec 29, 2007 11:00 am   Subject: I have been using Vonage for almost two years. For the most part it has worked great
I have been using Vonage for almost two years. For the most part it has worked great and I have been very satisfied. This forum has been a wonderful source of help and information. In fact, I have ...
 Topic: No help from customer service/account management
xnewuser

Replies: 11
Views: 721

PostForum: Vonage   Posted: Tue Nov 27, 2007 2:26 pm   Subject: I'm sorry that I have not updated this post, I've just been sidetracked with the
I'm sorry that I have not updated this post, I've just been sidetracked with the holiday, shopping, weather, etc.

However, I did want to let everyone know that (after a couple of more calls) the ch ...
 Topic: No help from customer service/account management
xnewuser

Replies: 11
Views: 721

PostForum: Vonage   Posted: Sat Nov 17, 2007 1:35 pm   Subject: Yes... I have 2 lines, 2 numbers, 2 accounts, on 2 adapters (in case that wasn't
He has 2 lines, 2 numbers and 2 accounts. He wants same 2 lines, 1 adapter and 1 account. Currently not possible.
Yes... I have 2 lines, 2 numbers, 2 accounts, on 2 adapters (in case that wasn't clea ...
 Topic: No help from customer service/account management
xnewuser

Replies: 11
Views: 721

PostForum: Vonage   Posted: Sat Nov 17, 2007 10:58 am   Subject: Not quite,... at least I couldn't find the FAQ that you refer to. However, I did
If you check the FAQ at Vonage.com it states that currently you cannot merge the numbers from 2 accounts into one.Not quite,... at least I couldn't find the FAQ that you refer to. However, I did find ...
 Topic: No help from customer service/account management
xnewuser

Replies: 11
Views: 721

PostForum: Vonage   Posted: Fri Nov 16, 2007 8:49 pm   Subject: I have two Vonage accounts, both have been working great! Each is using their own
I have two Vonage accounts, both have been working great! Each is using their own Motorola V1005 adapter, one used at home (on the annual plan) and the other for travel (on the 500 minute plan).

I ...
 Topic: How to dispute a cancellation charge
xnewuser

Replies: 21
Views: 1301

PostForum: Vonage   Posted: Sun Nov 04, 2007 2:01 pm   Subject: None of this was in the TOS when I signed up. In fact, the Money Back Guarantee perion
This is in the TOS

6.5 Fees upon disconnection.

(a) Disconnection by you. If you attempt to disconnect service before the end of your current service term, you will be responsible for all t ...
 Topic: Good Technical Support Experience
xnewuser

Replies: 1
Views: 287

PostForum: Vonage Forum Archive   Posted: Mon Sep 24, 2007 9:05 pm   Subject: I know that the customer service and technical support from Vonage is less than
I know that the customer service and technical support from Vonage is less than stellar. In fact, I have had experiences which generated words that, even I, wouldn't put in print here.

However,... ...
 Topic: 220VAC Power Supply
xnewuser

Replies: 8
Views: 483

PostForum: Vonage Forum Archive   Posted: Mon May 21, 2007 10:51 pm   Subject: What model adapter did you get? Is the power supply a multi-voltage type, i.e.,
What model adapter did you get? Is the power supply a multi-voltage type, i.e., 100-240v 50/60 Hz? (Check the label.) Can you test the output of your power supply with a voltmeter? Can you try anot ...
 


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