| Author |
Message |
| Topic: The Ethernet (LAN) Port Dead? Lost Internet Connection |
vsound
Replies: 2
Views: 455
|
 Forum: Vonage
Posted: Tue May 12, 2009 6:38 pm Subject: Hey VonTechMgr,
Fixed. Went into Mac's System Preferences under Network |
Hey VonTechMgr,
Fixed. Went into Mac's System Preferences under Network and changed from the current configuration to fully Automatic. Guess something in Comcast changed so that the old manual setu ... |
| Topic: The Ethernet (LAN) Port Dead? Lost Internet Connection |
vsound
Replies: 2
Views: 455
|
Forum: Vonage
Posted: Thu May 07, 2009 7:54 pm Subject: Had V-Portal for about a year now.
Comcast Cable Internet Feed
-to-
Netgear |
Had V-Portal for about a year now.
Comcast Cable Internet Feed
-to-
Netgear Modem/Router Combo
-to-
V-Portal
-to-
Phone and The Ethernet (LAN) Port to a Mac
All the sudden today, no Inter ... |
| Topic: Vonage Voicemail Officially Down 12/30/08 9:32 Eastern |
vsound
Replies: 6
Views: 371
|
Forum: Vonage
Posted: Tue Dec 30, 2008 9:25 pm Subject: Updating the post below. Just got off the phone with Vonage. They know voicemail |
Updating the post below. Just got off the phone with Vonage. They know voicemail is acting up for many of their customers and are working on it (with no ETA) right now.
---------------------------- ... |
| Topic: The Truth about LNP and Vonage! |
vsound
Replies: 48
Views: 16597
|
Forum: LNP – Local Number Portability
Posted: Wed Nov 26, 2008 7:39 pm Subject: our phone number was transferred quickly. our problem is lots of carriers never |
| our phone number was transferred quickly. our problem is lots of carriers never updated access to our number so lots of people who call our business now hear "this number has been disconnected." we've ... |
| Topic: Certain Callers Hear "Number Disconnected" |
vsound
Replies: 12
Views: 818
|
Forum: Vonage
Posted: Thu Nov 13, 2008 8:55 pm Subject: Actually I filled a BBB complaint on Verizon and talked with someone at Verizon |
Actually I filled a BBB complaint on Verizon and talked with someone at Verizon and they HAD completed their routing.
The 5 or so callers that have had trouble getting through to us are all on diff ... |
| Topic: Certain Callers Hear "Number Disconnected" |
vsound
Replies: 12
Views: 818
|
Forum: Vonage
Posted: Wed Oct 29, 2008 5:18 pm Subject: OK, so what do we do now?
Verizon won't talk to us. They won't talk to any of our |
OK, so what do we do now?
Verizon won't talk to us. They won't talk to any of our business clients or friends who call on our behalf. Vonage did reply and basically did say there was nothing they c ... |
| Topic: Poor Connection Quality with 2 Phone Numbers |
vsound
Replies: 4
Views: 342
|
Forum: Vonage
Posted: Fri Oct 17, 2008 8:01 am Subject: How old is the residence/office?
>4 years
What type of phone wiring |
How old is the residence/office?
>4 years
What type of phone wiring is involved? (cat3,5...)
>We have Comcast coax feed. Cat 5 hooks up our network.
Has recent work been done on the home ... |
| Topic: Certain Callers Hear "Number Disconnected" |
vsound
Replies: 12
Views: 818
|
Forum: Vonage
Posted: Thu Oct 16, 2008 1:39 pm Subject: Thanks V-Tech. I'm trying Verizon direct. If that doesn't work, we'll kindly |
Thanks V-Tech. I'm trying Verizon direct. If that doesn't work, we'll kindly ask one of our customers to file a ticket with Verizon.
When I filled out my Vonage stuff it said explicitly that I woul ... |
| Topic: Certain Callers Hear "Number Disconnected" |
vsound
Replies: 12
Views: 818
|
Forum: Vonage
Posted: Thu Oct 16, 2008 12:38 pm Subject: So basically you're saying don't go to Vonage for help because they can't fix it |
So basically you're saying don't go to Vonage for help because they can't fix it cause it's a Verizon issue?
These are our customers calling us so it's a little awkward for us to ask them to file a ... |
| Topic: Certain Callers Hear "Number Disconnected" |
vsound
Replies: 12
Views: 818
|
Forum: Vonage
Posted: Thu Oct 16, 2008 11:51 am Subject: Actually probably 99% of land lines work fine. It's not just cell. For instance |
Actually probably 99% of land lines work fine. It's not just cell. For instance a government office called us and they got the disconnect. I'm sure that was land line.
Thanks. We'll put an inquiry ... |
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