| Author |
Message |
| Topic: V-Access numbers disconnects |
vonageuk
Replies: 1
Views: 597
|
 Forum: Vonage UK
Posted: Fri Jan 12, 2007 1:10 pm Subject: This is a problem that has just been identified in recent days. The information |
This is a problem that has just been identified in recent days. The information has been passed to the call processing team.
They are working to identify the cause of the problem so they can imple ... |
| Topic: Changing to another promotion causes problems |
vonageuk
Replies: 37
Views: 5608
|
Forum: Vonage UK
Posted: Fri Jan 12, 2007 10:55 am Subject: Let me apologise for the problems that some of you have been experiencing trying |
| Let me apologise for the problems that some of you have been experiencing trying to change plans. Unfortunately it is a complicated process and our agents were instructed to advise customers of this ... |
| Topic: Caller ID not working Binatone MA760 |
vonageuk
Replies: 31
Views: 6390
|
Forum: Vonage UK
Posted: Wed Oct 11, 2006 12:59 pm Subject: All fixes should be implemented by now. There shouldn't be any outstanding issues. |
| All fixes should be implemented by now. There shouldn't be any outstanding issues. |
| Topic: Caller ID not working Binatone MA760 |
vonageuk
Replies: 31
Views: 6390
|
Forum: Vonage UK
Posted: Wed Oct 11, 2006 10:43 am Subject: I just wanted to inform those regular readers of this forum that we seem to have |
I just wanted to inform those regular readers of this forum that we seem to have resolved the caller ID problem.
It took much longer to identify the root cause. Although many of you have suggested ... |
| Topic: Extra leading 00 on incoming caller id |
vonageuk
Replies: 25
Views: 2776
|
Forum: Vonage UK
Posted: Wed Sep 27, 2006 6:31 am Subject: Given that this issue is sporadic means it is much more difficult to track down |
| Given that this issue is sporadic means it is much more difficult to track down the source of the problem. A significant number of test calls have been made and we have yet to be able to replicate the ... |
| Topic: Refer a friend for free months Rental |
vonageuk
Replies: 2
Views: 592
|
Forum: Vonage UK
Posted: Fri Sep 15, 2006 12:52 pm Subject: In order to qualify to receive the credit, your friend must use the email link that |
| In order to qualify to receive the credit, your friend must use the email link that you send to them. Otherwise we have no way of accurately tracing the sign up and will be unable to provide the credi ... |
| Topic: call barring |
vonageuk
Replies: 2
Views: 1314
|
Forum: Vonage UK
Posted: Fri Sep 15, 2006 12:50 pm Subject: Unfortunately we don't yet offer the capability to bar calls to mobiles.
It |
Unfortunately we don't yet offer the capability to bar calls to mobiles.
It is an item that has been on our development list for a long time but has to compete with hundreds of other projects. So, ... |
| Topic: Refer a friend for free months Rental |
vonageuk
Replies: 2
Views: 592
|
Forum: Vonage UK
Posted: Thu Sep 14, 2006 6:33 pm Subject: yes, Refer a Friend is available in the UK and has been for the past 2 months. Please |
| yes, Refer a Friend is available in the UK and has been for the past 2 months. Please see www.vonage.co.uk for the details. |
| Topic: Vonage UK Voicemail |
vonageuk
Replies: 2
Views: 616
|
Forum: Vonage UK
Posted: Thu Sep 14, 2006 6:27 pm Subject: UK Voicemail should be working fine. there are no reported problems. |
| UK Voicemail should be working fine. there are no reported problems. |
| Topic: Vonage V-Phone in the UK? |
vonageuk
Replies: 1
Views: 646
|
Forum: Vonage UK
Posted: Wed Aug 30, 2006 5:34 am Subject: Yes, the V-Phone will be available in the UK. We are just finalising UK configuration |
Yes, the V-Phone will be available in the UK. We are just finalising UK configuration and it will be available shortly (subject to shipping and customs delays!).
I can't give you a specific date bu ... |
| |
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