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Hello,

I do indeed hope that Vonage monitors this forum.

My last attempt at Vonage CS was typical:

Called to check on status of my ticket originally opened in January. On hold for 25 minut ...

Shakedown,

Be careful in assuming that "packet loss" at a given point is actual. Some routers along the way may not be responding simply because it is not their function. Vonage tried to (fraudul ...

Hello,

I do not access the Dashboard for my account every minute either, but like mostly everyone else here, I pay for the right to do so. Some have the impression that Vonage is a tiny startup co ...

Hello All,

I was under the impression that the a majority of Vonage users have E911 capability, but this seems not to be the case. Does anyone out there get a 933 confirmation of E911?

Thanks

Hello,

Be careful if you force your adapter back to older firmwares. The latest firmware changes bring customer adapter hardware in line with the latest Vonage system changes. I believe 911 capab ...

6. When Vonage line is connected to house wiring, line measures 48.8 VDC / 49 VAC (true RMS), and all phones in the house work loud and clear. Ringing is activated on only one phone in the house.
...

Hello,

If your RTP300 has been reset - by you or by Vonage - there is a good chance the voltage settings have reverted to default. This will cause CID to not function consistently again. The defa ...

The "official" vonage fix for the Caller ID problem is a reduction of the line voltage to 45 from a default of 48. 45 will become the new default for the next firmware upgrade. Until then, the line ...

Hello,

If your situation is that disconnecting a phone device causes your Caller ID to begin working, do yourself a favor and call CS. Ask if they can increase the line voltage of your adapter.
...

In my case it was the line voltage. Called CS 11/05/05 and they increased the line voltage. Caller ID immediately began working and continues to work. The symptom I was having was caller ID only wor ...