| Author |
Message |
| Topic: BAD customer service |
usa_chris
Replies: 29
Views: 3848
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 11:57 pm Subject: sorry, the last part was...
when I pointed out my number wasn't not on the list |
sorry, the last part was...
when I pointed out my number wasn't not on the list provided as you guys have pointed out I assumed they were free. The vonage customer service pointed me into the direc ... |
| Topic: BAD customer service |
usa_chris
Replies: 29
Views: 3848
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 11:49 pm Subject: Hi,
No need to be rude. I have lived in the UK for 30yrs. I have NEVER HEARD of NGN. |
Hi,
No need to be rude. I have lived in the UK for 30yrs. I have NEVER HEARD of NGN. Never! Surely thats simple enough to understand.
Thats almost as daft as asking if anyone understand what t ... |
| Topic: BAD customer service |
usa_chris
Replies: 29
Views: 3848
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 4:56 pm Subject: No it was not a mobile number. So phoning the UK is a bit of a gamble!
I suppose |
No it was not a mobile number. So phoning the UK is a bit of a gamble!
I suppose the point that I was trying to make is I'm a very reasonable person. I even pointed out that it is not clear on thei ... |
| Topic: BAD customer service |
usa_chris
Replies: 29
Views: 3848
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 4:03 pm Subject: Hi,
I phoned a few numbers in the UK which I was told were free. Apparently anyone |
Hi,
I phoned a few numbers in the UK which I was told were free. Apparently anyone I call on an NGN netowrk in the UK (whatever that is) I will be charged. I checked their international billing r ... |
| Topic: BAD customer service |
usa_chris
Replies: 29
Views: 3848
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 3:28 pm Subject: -
Just had my first billing error, so far $36 plus taxes. Did they care? NOOOOOO |
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Just had my first billing error, so far $36 plus taxes. Did they care? NOOOOOO
I phoned up and spoke to one lady f ... |
| Topic: Vonage treatment of existing customers |
usa_chris
Replies: 8
Views: 1000
|
Forum: Vonage Forum Archive
Posted: Tue Jan 23, 2007 3:25 pm Subject: Just had my first billing error, so far 36usd plus taxes. Did they care? NOOOOOO
I |
Just had my first billing error, so far 36usd plus taxes. Did they care? NOOOOOO
I phone dup and talk to one lady for an hour so confirms the billing is not clear and will refund the money. I get p ... |
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