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Search found 13 matches
Author Message
 Topic: Vonage Disconnection Practices - IS THIS LEGAL???
tnt

Replies: 11
Views: 10543

PostForum: Vonage Forum Archive   Posted: Fri Nov 05, 2004 11:41 am   Subject: After some emails, Vonage credited my account for the adapter. First, they
After some emails, Vonage credited my account for the adapter.

First, they take the money immediately, then they make me beg to get it back.

It just seems second-rate to me. If I ever go back ...
 Topic: Vonage Disconnection Practices - IS THIS LEGAL???
tnt

Replies: 11
Views: 10543

PostForum: Vonage Forum Archive   Posted: Thu Nov 04, 2004 9:42 pm   Subject: Following up on a previous post, when I cancelled Vonage on Oct 9, I immediately
Following up on a previous post, when I cancelled Vonage on Oct 9, I immediately (within 30 seconds) received an email that said I hadn't returned the box and wasn't eligble for a refund.

I returne ...
 Topic: Vonage Disconnection Practices - IS THIS LEGAL???
tnt

Replies: 11
Views: 10543

PostForum: Vonage Forum Archive   Posted: Mon Oct 11, 2004 7:58 pm   Subject: I also couldn't help but notice that none of the people who can get things done at
I also couldn't help but notice that none of the people who can get things done at Vonage are accessible. That says a lot. When I had a problem with a cheap IBM PS/1 computer, I was able to get to s ...
 Topic: Vonage Disconnection Practices - IS THIS LEGAL???
tnt

Replies: 11
Views: 10543

PostForum: Vonage Forum Archive   Posted: Mon Oct 11, 2004 7:53 pm   Subject: Okay, I started a thread on this topic - it was suggested I move it here and my topic
Okay, I started a thread on this topic -- it was suggested I move it here and my topic was locked. Whatever. It's not my forum.

According to OpenOffice, the Vonage TOS goes on for 7961 words and ...
 Topic: Vonage charges $40 bucks when cancelling service
tnt

Replies: 2
Views: 8680

PostForum: Vonage Forum Archive   Posted: Mon Oct 11, 2004 4:23 pm   Subject: Am I the only one who thinks it's a rip that Vonage charges $40 to the credit (debit)
Am I the only one who thinks it's a rip that Vonage charges $40 to the credit (debit) card when service is cancelled and then refunds it when they get precious plastic adapter back with original box a ...
 Topic: Vonage PIC# for number transfer
tnt

Replies: 2
Views: 5906

PostForum: LNP – Local Number Portability   Posted: Mon Apr 26, 2004 11:50 am   Subject: That's not what BellSouth is trying to do at the moment. It sounds like they're
I am trying to facilitate the transfer of my # to Vonage...


That's not what BellSouth is trying to do at the moment. It sounds like they're under the impression you're keeping BellSouth and just ...
 Topic: Vonage showing increased reliability for me
tnt

Replies: 6
Views: 3139

PostForum: Vonage Forum Archive   Posted: Tue Mar 23, 2004 1:31 pm   Subject: As for me, I don't have a router on my system at all, so I'm chalking the new reliablity
As for me, I don't have a router on my system at all, so I'm chalking the new reliablity to something new with the ATA.
 Topic: Vonage showing increased reliability for me
tnt

Replies: 6
Views: 3139

PostForum: Vonage Forum Archive   Posted: Tue Mar 23, 2004 9:34 am   Subject: Yes, it's things like that used to lock up the Motorola. Used to be if the firewall
FYI- When I say lost connection it could be anything from a hard outage to a brief IP flood that would prevent the Moto from communicating with the registration servers.

Yes, it's things like that ...
 Topic: Vonage showing increased reliability for me
tnt

Replies: 6
Views: 3139

PostForum: Vonage Forum Archive   Posted: Mon Mar 22, 2004 3:03 pm   Subject: I've been having problems with Vonage since I got it in February, most notably
I've been having problems with Vonage since I got it in February, most notably the need to reboot the ATA at least once a day.


Since Friday, I haven't had to reboot at all. I know I've had a few ...
 Topic: Caller ID with Name
tnt

Replies: 14
Views: 5412

PostForum: Vonage Forum Archive   Posted: Sun Jan 25, 2004 2:34 am   Subject: I've had Vonage in the 717 area code (south central PA) for two weeks and I've had
I've had Vonage in the 717 area code (south central PA) for two weeks and I've had name and number throughout. We're not exactly a major city here, but I guess major enough.
 


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†AK and HI residents pay $29.95 shipping. ††Limited time offer. Valid for residents of the United States (&DC), 18 years or older, who open new accounts. Offer good while supplies last and only on new account activations. One kit per account/household. Offer cannot be combined with any other discounts, promotions or plans and is not applicable to past purchases. Good while supplies last. Allow up to 2 weeks for shipping. Other restrictions may apply.

1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments, all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.

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