| Author |
Message |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
 Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 9:04 pm Subject: 9:03pm. Still couldn't receive calls so I called Vonage and spoke to Habib over |
| 9:03pm. Still couldn't receive calls so I called Vonage and spoke to Habib over in India. All I needed to do was unplug my modem and plug it back in - annoying and between that and the phone call, a ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 2:42 pm Subject: 2:42pm.
Great, now callers get "The person you are trying to reach is not accepting |
2:42pm.
Great, now callers get "The person you are trying to reach is not accepting calls at this moment. Please try your call again later." So now my coworkers and clients probably think I'm out ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 2:05 pm Subject: I don't think anyone's trying to chew you out personally, we're just frustrated. |
Guys I am trying to sympathize but you are chewing me out. I am sorry.
I don't think anyone's trying to chew you out personally, we're just frustrated. Obviously, you're going to take your employ ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 1:42 pm Subject: Then your company shouldn't be offering "business" accounts if can't deliver |
| Unfortuntely if you are a running a major business on ANY kind of VOIP line, I wouldn't trust it. I would never use Packet8, Viatalk, Sunrocket, Vonage or ANY VOIP service with a major business. To ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 1:37 pm Subject: Thank for you saying exactly what I've been thinking! |
| The problem is, Vonage bills itself as a bona fide, legitimate Phone Company--- yet their customer service attitude (and your attitude on this forum) suggests they're still a hobby-type service and if ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 1:13 pm Subject: A. Fix the system so its more reliable. I have had issues 3 times since January 8th.
B. |
Besides a message from our call in system, and a dashboard message. What suggestions do you have to inform people sooner, or more "efficiently." I will take suggestions.
A. Fix the system so its ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 12:45 pm Subject: The service announcement on the web site right now (12:42pm) is the same as it was |
| The phones went down for a total of 3 1/2 hours not the entire day. Your illustration doesn't make sense. From the time we take to get the information that there IS an outage, FROM customer's callin ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 12:28 pm Subject: You MUST work for Vonage.
I think we all know what he is trying to say. Some of |
You wanted a warning message.
How is the warning message not good enough?
I am actually not understanding what you are trying to say.
You MUST work for Vonage.
I think we all know what he ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 10:48 am Subject: What a bunch of friggin idiots. I called customer service and went to the "cancel |
| What a bunch of friggin idiots. I called customer service and went to the "cancel service" option. Got a rep and asked about porting my number. She barely spoke english and didn't even ask why I wa ... |
| Topic: No Dialtone!! Anybody else having this problem this morning? |
thrllskr
Replies: 126
Views: 14573
|
Forum: Vonage Forum Archive
Posted: Wed Feb 14, 2007 10:26 am Subject: Right now i can make outbound calls but incoming calls just do nothing. I tried |
| Right now i can make outbound calls but incoming calls just do nothing. I tried from my cell and I don't get an error, a ring or anything. I just get dropped after about 10 seconds. |
| |
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