| Author |
Message |
| Topic: Termination Fee Woes |
theque
Replies: 28
Views: 7767
|
 Forum: Vonage Forum Archive
Posted: Sun Aug 06, 2006 12:06 pm Subject: Good point. Your are right, I don't agree with that practice although legally |
| Good point. Your are right, I don't agree with that practice although legally proper. Like I said, if the company stands behing their service and believes in the product, then those technical sectio ... |
| Topic: Horrible Customer Service - Unhappy review update |
theque
Replies: 4
Views: 636
|
Forum: Vonage Forum Archive
Posted: Sun Aug 06, 2006 12:00 pm Subject: Not to beat a dead horse Dan, but the original post was not just a rant but trying |
| Not to beat a dead horse Dan, but the original post was not just a rant but trying to express the events that occurred and seek input with solutions not only for me but also to make others aware of pr ... |
| Topic: Termination Fee Woes |
theque
Replies: 28
Views: 7767
|
Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 10:49 am Subject: Logic...I love it! You just have to convince the people that control the $ of that. |
| Logic...I love it! You just have to convince the people that control the $ of that. |
| Topic: Termination Fee Woes |
theque
Replies: 28
Views: 7767
|
Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 1:11 am Subject: Correct in that the choice is mine and the time period mentioned for porting is |
| Correct in that the choice is mine and the time period mentioned for porting is up to 20 days. The porting was not the issue. The number porting actually was rather quick. The line just never worke ... |
| Topic: Horrible Customer Service - Unhappy review update |
theque
Replies: 4
Views: 636
|
Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 1:01 am Subject: I did not specifically ask for help on the topic... |
| I did not specifically ask for help on the topic... |
| Topic: Termination Fee Woes |
theque
Replies: 28
Views: 7767
|
Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 12:39 am Subject: Our service took 15 days to port which on the face is acceptable after reading all |
| Our service took 15 days to port which on the face is acceptable after reading all the contract info. However, we were unable to receive ANY incoming calls for an additional 9 days. Every time a cal ... |
| Topic: Horrible Customer Service - Unhappy review update |
theque
Replies: 4
Views: 636
|
Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 12:28 am Subject: After the initial post was deleted because I failed to ask for help...I am still |
| After the initial post was deleted because I failed to ask for help...I am still waiting for a reply from the Executive Response Team. They were kind enough to return my call and I have forwarded inf ... |
| Topic: Transfering a number AWAY from Vonage |
theque
Replies: 9
Views: 1605
|
Forum: LNP – Local Number Portability
Posted: Fri Aug 04, 2006 11:03 am Subject: I placed a post on the general Vonage forum yesterday which explained the deplorable |
| I placed a post on the general Vonage forum yesterday which explained the deplorable customer service and lack of accountability on the part of Vonage. We were without a properly operating phone not ... |
| |
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