| Author |
Message |
| Topic: If you have Comcast, read this |
texdub
Replies: 44
Views: 14200
|
Forum: Vonage Forum Archive
Posted: Mon Feb 07, 2005 3:18 pm Subject: [quote="vonagebest"]I will do my best to help but it is VERY frustrating when |
[quote="vonagebest"]I will do my best to help but it is VERY frustrating when someones service is not working and they immediately blame Vonage. [/quote]
I can't speak for anybody else here, but my ... |
| Topic: If you have Comcast, read this |
texdub
Replies: 44
Views: 14200
|
Forum: Vonage Forum Archive
Posted: Wed Feb 02, 2005 10:04 pm Subject: bbtrumpetguy, thanks for the suggestion - I believe Comcast did upgrade the Dallas |
| bbtrumpetguy, thanks for the suggestion - I believe Comcast did upgrade the Dallas area. However, my problems began about a week earlier. I've rebooted my modem, router and adapter multiple times (a ... |
| Topic: If you have Comcast, read this |
texdub
Replies: 44
Views: 14200
|
Forum: Vonage Forum Archive
Posted: Tue Feb 01, 2005 8:29 am Subject: I have found the threads on teh toshiba modem (which I have) and plan to try switching |
| I have found the threads on teh toshiba modem (which I have) and plan to try switching it. It seems a bit strange that it would work fine for seven motnhs and then suddenly stop, but I've been thinki ... |
| Topic: Is Vonage DOWN? [ADMIN EDIT] |
texdub
Replies: 6
Views: 1824
|
Forum: Vonage Forum Archive
Posted: Tue Feb 01, 2005 8:06 am Subject: No, I don't get a fast busy on my phone - I get it from Vonage after following the press |
| No, I don't get a fast busy on my phone - I get it from Vonage after following the press 1, press 2 chain all the way to what ought to be customer service. I have not even tried to call them from my ... |
| Topic: Is Vonage DOWN? [ADMIN EDIT] |
texdub
Replies: 6
Views: 1824
|
Forum: Vonage Forum Archive
Posted: Mon Jan 31, 2005 3:01 pm Subject: I have reset the vonage adapter, rebooted the modem, rebooted the modem, connected |
| I have reset the vonage adapter, rebooted the modem, rebooted the modem, connected my phone directly to the adapter rather than through the house wiring. I have taken each of these steps more than on ... |
| Topic: Appalling customer service |
texdub
Replies: 13
Views: 3566
|
Forum: Vonage Forum Archive
Posted: Mon Jan 31, 2005 2:24 pm Subject: If you've gotten far enough to be put on hold, you've done better than me - I have |
| If you've gotten far enough to be put on hold, you've done better than me - I have been unable to get anything but a busy signal for the past two weeks. I like the cheaper service of vonage, but it h ... |
| Topic: If you have Comcast, read this |
texdub
Replies: 44
Views: 14200
|
Forum: Vonage Forum Archive
Posted: Mon Jan 31, 2005 2:16 pm Subject: I've had Vonage on Comcast for 7 months, and up until 2 weeks ago it worked fine. |
I've had Vonage on Comcast for 7 months, and up until 2 weeks ago it worked fine. Now it is unusable - the same problem as reported above - call starts okay, then one way goes dead.
To make it wor ... |
| Topic: Is Vonage DOWN? [ADMIN EDIT] |
texdub
Replies: 6
Views: 1824
|
Forum: Vonage Forum Archive
Posted: Mon Jan 31, 2005 2:09 pm Subject: I am in Texas. I have been unable to contact Vonage support or sales by ohone since |
| I am in Texas. I have been unable to contact Vonage support or sales by ohone since 1/20/05. No matter what extensuion I try in the tree, I always end up at a fast busy signal. I am not calling fro ... |
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