| Author |
Message |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
 Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 1:11 am Subject: Our service took 15 days to port which on the face is acceptable after reading all |
| Our service took 15 days to port which on the face is acceptable after reading all the contract info. However, we were unable to receive ANY incoming calls for an additional 9 days. Every time a cal ... |
| Topic: Horrible Customer Service - Unhappy review update |
sdsheeks
Replies: 4
Views: 636
|
Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 12:59 am Subject: Why was the post deleted? This isn't ran by Vonage...
Dave |
| After the initial post was deleted because I failed to ask for help...I am still waiting for a reply from the Executive Response Team. They were kind enough to return my call and I have forwarded inf ... |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Sat Aug 05, 2006 12:58 am Subject: No suggestions as of yet. I'm just another unhappy person and the number seems |
| Our service took 15 days to port which on the face is acceptable after reading all the contract info. However, we were unable to receive ANY incoming calls for an additional 9 days. Every time a cal ... |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Fri Aug 04, 2006 11:28 pm Subject: Then help spread the word about it and maybe it will go away! I could understand |
| Then help spread the word about it and maybe it will go away! I could understand if I held some of their hardware, but I don't. I paid for it and now I am not using the hardware. I wasn't renting i ... |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Fri Aug 04, 2006 11:09 pm Subject: Anyway I've talked with my bank and it will be taken care of on this end.
Then |
Anyway I've talked with my bank and it will be taken care of on this end.
My guess is that your bank will not be able to "fix" this since it isn't broken. You agreed to the terms when you signed ... |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Fri Aug 04, 2006 10:58 pm Subject: Anyway I've talked with my bank and it will be taken care of on this end.
The |
Anyway I've talked with my bank and it will be taken care of on this end.
My guess is that your bank will not be able to "fix" this since it isn't broken. You agreed to the terms when you signed ... |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Fri Aug 04, 2006 6:03 pm Subject: Yes if you are looking for it I suppose, but I never did look for it.
Anyway I've |
Billing-> Cancellation. Two clicks.
Yes if you are looking for it I suppose, but I never did look for it.
Anyway I've talked with my bank and it will be taken care of on this end.
Thanks.
... |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Fri Aug 04, 2006 5:45 pm Subject: I clicked help but do not see a "cancellation" link.... You have proven my point.
Dave |
It is clearly listed on their site. If you go to the help section and click on the cancellation link, the bullet point link is:
I clicked help but do not see a "cancellation" link.... You have pr ... |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Fri Aug 04, 2006 5:44 pm Subject: Dupe post. |
It is clearly listed on their site. If you go to the help section and click on the cancellation link, the bullet point link is:
Dupe post. |
| Topic: Termination Fee Woes |
sdsheeks
Replies: 28
Views: 7768
|
Forum: Vonage Forum Archive
Posted: Fri Aug 04, 2006 5:06 pm Subject: If it were clearly listed I wouldn't be here today posting this. The fact of the |
The fee is listed. Some companies charge an application fee when establishing service. Some charge a fee for early termination (cell phone companies as an example).
The reason for your cancelling b ... |
| |
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