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Any resolution to this? I am having the same problem. When I talk on the phone, the internet connection for browsing/emailing goes dead.

I've tried putting in the "AT n0 s37=9" string in several places

What program are you using to dial?

Yes, happened to me twice. I hate that after holding for 45+ minutes, THEY can't hear me!!!!!!

change my modem init string
Question...how do you do that?
seattlezoid

Well, it depends on the software you use to dial, but it is the AT command string that needs to be changed.

Perhap you ...

I just made a test call to 911.

They said it was ODD, but that it went to the non-emergency number and that I should contact the carrier to correct that.

Worth a call to Customer Service?
...

Try adding this to your modem init string "n0 s37=9" for 9600 baud.

Let me know if that works and any other tricks you may discover.

Bill

The inability to make modem calls stopped me from using VONAGE until a couple of weeks ago when a client of mine that has VONAGE was moving to a new location, so we tried to use a modem.

Using the ...

VONAGE Newbie here.......

I wasn't getting any caller ID information either. I called VONAGE 4 times (45 min wait time each time). The final "resolution" was for me to go get another CID unit. S ...