I've just discovered this is my problem after spending half an hour with tech support. They told me "it's not like a normal phone line, you have to dial the STD code".
Thanks for your comment to my post: I've just tried again (including the area code), and it now works. I can only assume that the techies re-configured something, but why the support guy told me they ...
Where I live (Tamworth), older numbers on the central exchange have 5 digits (newer numbers, and those on my exchange, have 6 digits). If I try to call any local 5-digit number I am answered by an Ame ...
I seem to always get the "all lines are busy" message after a number of rings (I haven't bothered to count them!). Is this normal - are vonage trying to stop people hanging on for an answer to reduce ...
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HIGH SPEED INTERNET REQUIRED. †VALID FOR NEW LINES ONLY. RATES EXCLUDE INTERNET SERVICE, SURCHARGES, FEES AND TAXES. DEVICE MAY BE REFURBISHED. If you subscribe to plans with monthly minutes allotments (for example, U.S. & Canada 300), all call minutes placed from both from your home and registered ExtensionsTM phones will count toward your monthly minutes allotment. ExtensionsTM calls made from mobiles use airtime and may incur surcharges, depending on your mobile plan. Alarms, TTY and other systems may not be compatible. Vonage 911 service operates differently than traditional 911. See www.vonage.com/911 for details.
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