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it may be proxy... or no explainable reason at all.. they said they have been seeing this off & on for the last 2 weeks... if i find out anything i will post it

I dont know if this is specifically the same thing you are going thru, but my VMI has been turned on for 2 weeks now. Can not get it shut off.

I use to work for tech support. Called one of my fello ...

The toll free number that you are trying to dial is a regional toll free number and not a national number. Companies who use regional toll free numbers are paying the toll charges for this call and ma ...

there is a known issue with the IP8100
contact vonage for an RA number

well that's how it works to them..most of the level one tech support are from 3rd world countries and the higher levels are from the home base, Holmdel..well Filipinos are good..i really like how they ...

is this the only time you are hearing static?
how is your system wired? Are you using home wiring? splitters?
If you could post all the info requested in the sticky at the top of the forums it would ...

I'd assume there was something where vonage could check the router remotely like the cable people check the modems remotely? Its on the net, just not talking to vonage apparently.

I don't need to ...

If the phone light is solid red with a phone cord in the port. Take out the cord, restart the device without the cord at all. See if the phone light goes a solid green WITHOUT anyone phone cord atta ...

advanced tech support is correct, that is the newest firmware.
but they have had a problem with it on some of the linksys devices & sometimes rolling it back to the previous firmware version fixe ...

there is an issue with the newest firmware for the linksys vonage devices. If they have rolled back the firmware & you have done a power cycle & the issue still persists, try moving the line f ...