Search found 10 matches

As long as you meet the requirements of the money back guarantee. http://www.vonage.com/help.php?article=398&category=55&nav=6

Oh, yeah! My first experience with Vonage as a new customer (I ...

That I do not know. I do hear outbound caller-id is in the works though, perhaps sometime first quarter. If you recently signed up for it and are not going to use it (within 30 days), I wouldn't see ...

The money back guarantee applies only to the first-ordered line per account, not to additional or secondary lines.

I suppose that means no refund on my softphone line, even though I haven't gotten ...

I would really appreciate this feature, as so many would. In fact, they should make an effort with it, so you can have dynamic control over it.

Patrick,

Unfortunately we cannot help you. The "owners" of the numbers have full
control of where names are stored for Caller ID purposes and the quality of
the stored data. Only one database a ...

Now that it doesn't send my callerid name nor submit the name to the CNAM database, I want some other solution... will Vonage refund my money?

I didn't know that. Now I don't need the softphone anymore... will vonage refund my activation fee? Do they have a money back guarantee on the softphone?

I read a message here with detailed instructions to hex edit the xsoftphone.exe file to add your name... line 5200 I think. I need to check, but he said it can't be done. I can find that message now.. ...

Someone here had posted how to do it, but that message is now mysteriously missing?!

So my outbound caller id shows my name to the people I call? Since Vonage doesn't submit this information to the database as my provider... there MUST be someway for me to get it in the CNAM database, ...