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Search found 10 matches
Author Message
 Topic: Will vonage refund my activation fee; Money Back Guarantee?
plvick

Replies: 3
Views: 913

PostForum: Vonage Forum Archive   Posted: Tue Jan 08, 2008 12:18 pm   Subject: Oh, yeah! My first experience with Vonage as a new customer (I used them years ago
As long as you meet the requirements of the money back guarantee. http://www.vonage.com/help.php?article=398&category=55&nav=6

Oh, yeah! My first experience with Vonage as a new customer (I ...
 Topic: How can I update my entry in the CNAM database?
plvick

Replies: 11
Views: 8841

PostForum: Vonage Forum Archive   Posted: Tue Jan 08, 2008 11:35 am   Subject: Oh, yeah! My first experience with Vonage as a new customer (I used them years ago
That I do not know. I do hear outbound caller-id is in the works though, perhaps sometime first quarter. If you recently signed up for it and are not going to use it (within 30 days), I wouldn't see ...
 Topic: Will vonage refund my activation fee; Money Back Guarantee?
plvick

Replies: 3
Views: 913

PostForum: Vonage Forum Archive   Posted: Tue Jan 08, 2008 3:43 am   Subject: The money back guarantee applies only to the first-ordered line per account,
The money back guarantee applies only to the first-ordered line per account, not to additional or secondary lines.

I suppose that means no refund on my softphone line, even though I haven't gotten ...
 Topic: How can I update my entry in the CNAM database?
plvick

Replies: 11
Views: 8841

PostForum: Vonage Forum Archive   Posted: Tue Jan 08, 2008 2:58 am   Subject: I would really appreciate this feature, as so many would. In fact, they should
I would really appreciate this feature, as so many would. In fact, they should make an effort with it, so you can have dynamic control over it.
 Topic: How can I update my entry in the CNAM database?
plvick

Replies: 11
Views: 8841

PostForum: Vonage Forum Archive   Posted: Tue Jan 08, 2008 2:57 am   Subject: Patrick, Unfortunately we cannot help you. The "owners" of the numbers have
Patrick,

Unfortunately we cannot help you. The "owners" of the numbers have full
control of where names are stored for Caller ID purposes and the quality of
the stored data. Only one database a ...
 Topic: Will vonage refund my activation fee; Money Back Guarantee?
plvick

Replies: 3
Views: 913

PostForum: Vonage Forum Archive   Posted: Mon Jan 07, 2008 1:04 am   Subject: Now that it doesn't send my callerid name nor submit the name to the CNAM database,
Now that it doesn't send my callerid name nor submit the name to the CNAM database, I want some other solution... will Vonage refund my money?
 Topic: How can I update my entry in the CNAM database?
plvick

Replies: 11
Views: 8841

PostForum: Vonage Forum Archive   Posted: Mon Jan 07, 2008 1:03 am   Subject: I didn't know that. Now I don't need the softphone anymore... will vonage refund
I didn't know that. Now I don't need the softphone anymore... will vonage refund my activation fee? Do they have a money back guarantee on the softphone?
 Topic: How can I update my entry in the CNAM database?
plvick

Replies: 11
Views: 8841

PostForum: Vonage Forum Archive   Posted: Sun Jan 06, 2008 10:59 pm   Subject: I read a message here with detailed instructions to hex edit the xsoftphone.exe
I read a message here with detailed instructions to hex edit the xsoftphone.exe file to add your name... line 5200 I think. I need to check, but he said it can't be done. I can find that message now.. ...
 Topic: Useing a hex editor on xsoftphone.exe to fix callerid name?
plvick

Replies: 0
Views: 1877

PostForum: Vonage Forum Archive   Posted: Sun Jan 06, 2008 10:55 pm   Subject: Someone here had posted how to do it, but that message is now mysteriously missing?!
Someone here had posted how to do it, but that message is now mysteriously missing?!
 Topic: How can I update my entry in the CNAM database?
plvick

Replies: 11
Views: 8841

PostForum: Vonage Forum Archive   Posted: Fri Jan 04, 2008 10:55 pm   Subject: So my outbound caller id shows my name to the people I call? Since Vonage doesn't
So my outbound caller id shows my name to the people I call? Since Vonage doesn't submit this information to the database as my provider... there MUST be someway for me to get it in the CNAM database, ...
 


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1Unlimited calling and other services for all residential plans are based on normal residential, personal, non-commercial use. A combination of factors is used to determine abnormal use, including but not limited to: the number of unique numbers called, calls forwarded, minutes used and other factors. Subject to our Reasonable Use Policy and Terms of Service.

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