| Author |
Message |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Tue Mar 15, 2005 2:23 pm Subject: I would like to ask Vonage to change the UDP ports utilized for our service in Mexico. |
| I would like to ask Vonage to change the UDP ports utilized for our service in Mexico. It would be great if you tested with one customer (I will volunteer) to prove or disprove the fact that Telmex is ... |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Sat Mar 12, 2005 5:02 pm Subject: [quote="dconnor"][quote="pakman"][quote="dconnor"]
That is correct. |
and you have Vonage set at 30? Correct?
That is correct. Does Vonage use UDP port 5060?
prodigy.infinitum |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Sat Mar 12, 2005 1:06 am Subject: [quote="dconnor"]
http://www.broadbandreports.com/beta/doctorping?handle=b4d50cd966af8cf936d1cfe4 |
I would really like to see some test results from you and others on our speed test and the ones found at some other test sites. Can you also post ping plotter results?
You should all put your ... |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Sat Mar 12, 2005 12:23 am Subject: Look at their web site, they are offering service in Mexico City, so being in Mexico |
Just out of curiosity, does Vonage know you are in Mexico or do they think you are in a different Time Zone somewhere in the US?
Look at their web site, they are offering service in Mexico City, so ... |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Sat Mar 12, 2005 12:18 am Subject: Not true! I have two acquaintances that have 1meg connection from Telmex in Mazatlan |
| my connection works and my friends with higher speed connections are also receiving normal service. So, that implies that the problem is not port blocking but general service level. If you have a lo ... |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Sat Mar 12, 2005 12:14 am Subject: [quote="dconnor]
But I believe prod-infinitum.com.mx is.[/quote]
Dan:
Why |
[quote="dconnor]
But I believe prod-infinitum.com.mx is.[/quote]
Dan:
Why would the service work sometimes and not at others if they are port blocking?
Specially the service works during ... |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Fri Mar 11, 2005 1:09 pm Subject: :evil:
This morning at 4:15am local time we got a call from a Vonage customer |
This morning at 4:15am local time we got a call from a Vonage customer care rep checking to see if our Vonage was working! I appreciate the concern but 4:15am @#%%!
In any case is vonage re ... |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Fri Mar 11, 2005 12:52 am Subject: Below are the results that I got; I stand corrected we are experiencing 6% loss |
| Below are the results that I got; I stand corrected we are experiencing 6% loss at the time of the teset and some pretty high latencies. I guess this is probably the culprit. Someone more technically ... |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Fri Mar 11, 2005 12:48 am Subject: Please join this string or send a PM so we can figure out how to change service port |
Please join this string or send a PM so we can figure out how to change service port for our vonage service down in Mazatlan
Thanks |
| Topic: Vonage Outage in Mazatlan Mexico |
pakman
Replies: 34
Views: 5053
|
Forum: Vonage Forum Archive
Posted: Thu Mar 10, 2005 4:40 pm Subject: :evil:
Okay sorry for the blank message!
We have been experiencing an outage |
Okay sorry for the blank message!
We have been experiencing an outage in Mazatlan Mexico for the last 3 days solid affecting approximately 30 users who vacation in Mazatlan during the wint ... |
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