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Admittedly, I think most on this forum readily recognize that Customer Support has been lacking.

Maybe, maybe, maybe they are getting better.

Turning this into a comparison discussion is not what the owner of this site has in mind. So asking for information about other services is not keeping it honest. (That's all I'll say for that)

N ...

Yes this is a help forum. Most everyone here is committed to helping our peers have positive Vonage experiences.

Perhaps you should re-read the forum rules

No real limits to what you phone gets plugged. The only limitations on cordless phones usually have more to do with interference on wireless routers

So far, I haven't heard a good, repeatable report from anyone on any of the adapters claiming that they can do functional QoS. It works for most people, frankly, because they don't put any overwh ...

Vonage acts just like a cell phone compay, they don't list your number. Also why your name doesn't show up on caller ID

I think that's mostly true. Vonage does not list your number. I believe th ...

It's a standard feature. Although it only works on half my phones

"At Vonage, Call Waiting isn't just a "beep" during your call. Combined with Caller ID with Name, you can decide if you should put ...

no experience with the v-portal, but the few problems I've had all occured with the adapters before the routers. My experience has been the QOS on them has been iffy at best. Seriously, I think the ...

Yes.

Not alot of difference but the fax line does have a few of the features stripped. Otherwise, the only issues that would arise is with bandwidth settings are fixable

Now these are valid points.

Truthfully, I always tell my Vonage referrals that they need to investigate the customer service. I'm under no illusions that there are many unsatisfied customers. Whi ...