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Newest e-mail from the beta team:

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Either way , BETA programs are to be used at the customers own discretion. Being that it is in the BETA phase , it is considered to be possibly buggy. In other words you are using your own PC as a gui ...

I finally got the problem solved. I had to reboot into safe mode (REAL safe mode, NOT safe mode with networking). I was then able to uninstall the drivers for both my NIC and my WiFi card...upon reb ...

Just a quick update on this...

The corporate IT department at my company spent 8 hours trying to solve this problem today. I was at the center of problem-solving efforts. We had three employees o ...

I received the email last week asking if I would be willing to test and I agreed to. Today I received an email with the links to install the test software. I follows the instructions and ran the test ...

The Skyhook thing is all about E-911 and, specifically, providing E-911 no matter where you are...at least, that is the way it sounded.

And it is a real Vonage beta program. The guy I spoke with o ...

I just called the Executive Response Team at 732-528-2600...we'll see if this helps.

I spoke with someone today in the technical support advanecd queue, Kari (ID 21445) who was extremely rude and combative and unhelpful. He constantly denied my problem, saying it wasn't possible. He ...

Has anyone else been approached by Vonage to participate in their location determination beta program? They asked me to download, install, and then remove an IE toolbar by Loki called Skyhook that su ...

I agree that it would be nice to be able to open trouble tickets on the web--but my original point was really about the frustration about not being able to get the support folks to acknowledge (or p ...